Awful in every form of the word. I submitted my power of attorney forms as soon as received, they then sat on them a week and became unable to contact. Both myself the recipient and the sender were tr... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Awful in every form of the word. I submitted my power of attorney forms as soon as received, they then sat on them a week and became unable to contact. Both myself the recipient and the sender were tr... Se mer
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We work closely with Ben Sindel and his team at Europa Worldwide, and they’re absolutely spot on. Always professional, responsive and just easy to deal with exactly what you want in this industry.... Se mer
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I've been working with Europa for over 5 years now. Thanks to Europa I've been exporting UK manufactured parts accross the globe. Tom Mahoney has been my contact and I've only had positive experience... Se mer
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We have been using the team at Europa for many years. I honestly can't thank Hannah in particular enough for her support and advise recently when a team member of ours off sick, she helped and guided... Se mer
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At Europa Worldwide Group, we're Powered by Better. We believe logistics is about more than moving goods. It's about giving our customers confidence. Through expert road, air and sea freight, customs, warehousing and fulfilment solutions, we work in partnership with businesses to deliver reliable service, trusted expertise and a commitment to always doing better.
Shield Road, DA1 5UR, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 83 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I was forced to take 4 days off work awaiting failed delivery promises from this company.
I would not recommend using this company
I had a very bad experience with this forwarder for an international import shipment. To get my shipment done smoothly, I tried to contact them ahead but 'no, get away, I will contact you when I am ready'. Fine, I will wait. When the shipment arrived the port, I responded each email from them within 30 mins with all the documents and information they were requesting. Settled the invoice of duties in less than 15 mins. But they never confirm the receipt of payment or a delivery date. I asked like 3 times before getting a respond. On the 'delivery date', I waited until the closing hours without seeing the delivery. Sent them the email and got a reply the next day: held by customs. Can't you tell your customer a day before or on the delivery date you promised? Is it a joke?
Very bad experience company stolen high price worth it goods from delivery and claim as per kg given so not worth it, So I suggest all customer of Europa not book a single job.
It's the rubbish company not genuine, not helpful.
Europa worldwide are currently insisting on making people they have dealt with once in the past fill in credit application forms for Future shipments and sending threatening emails to people who dont. When speaking to they clerks over the phone who obviously only have very basic knowledge theirselves try to state that they are required to get this information by HMRC. This is a total LIE!!! HMRC do not require this information. Also There is no reason for a credit account when you can pay charges by by transfer prior to delivery................ AVOID EUROPA WORLDWIDE AT ALL COSTS
They charged me £130 to export £174 worth of paint to France. They flicked responsibility to a French import company who charged me another £160 and three weeks later the paint still hasn't arrived! They claimed they knew what to do post Brexit. Total rip off. Utterly useless. I'd have been better off using a pigeon. AVOID!!
They couldn't organise one simple delivery...
I called them multiple times, but they had no idea what was going on. They also told me I was rude and hung up on me! When I'm the customer! Unbelievablely bad service.
So far the serivce has been so poor and my package has not been delivered (they don't know where it is). However, in the end one nice lady did finally help me with my delivery. We'll see how it goes from here...
Very bad service
The tracking number is not moving , and there is no previous notification before delivery even for a shipment which is 450 K
The staff are not helpful at all and quite rude
I was about to loose a very expensive shipment because the manager ask the driver infront of me to leave it on the street
They send the driver with a very heavy shipment and he has only my address , no phone number or even email
Shocking service!
We have cancelled all work with Europa freight with immediate effect
Shipped a large 400kg pallet to Denmark, their subcontractor smashed the steel and bent solid steel (I can only assume using a forklift)
Despite the customer signing for goods as damaged they refused to return the items and offered a pathetic refund amount leaving our company and our customer high and dry!
They are cheap for a reason, the service is poor
Take your business elsewhere
Supposed to be a delivery company, couldn’t organise a p*ssup in a brewery. Unreliable, liars who promise a delivery and don’t deliver.
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