Eurocar Rent a Car Omdömen 

61
•
TrustScore 3.5 av 5

3,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Wir buchen seit 10 Jahren immer mal wieder Autos bei Eurocar Kreta und das jedesmal absolut problemlos. Immer gute Autos und nie Probleme bei der Rückgabe. Mussten einmal krankheitsbedingt stor... Se mer

Betygsatt 1 av 5 stjärnor

A fuir! Je suis passée par cette agence au mois août 2026. Pas de bureau à l'aéroport. Ils sont difficiles à trouver ainsi que pour le retour du véhicule. Dès que j'ai dit que je ne souhaitais pas sou... Se mer

Betygsatt 5 av 5 stjärnor

Prise en charge et retour faciles. Bon rapport qualité prix et surtout zéro dépôt de garantie. Je recommande

Betygsatt 5 av 5 stjärnor

De reservering was snel gedaan. Contact via mail en whatsapp verliep soepel en snel. Contactpersoon stond netjes op afgesproken tijd en plaats op ons te wachten. Betalen kon gewoon met pin. Auto was n... Se mer

Företagsinformation

  1. Biluthyrningsbyrå

Skrivet av företaget

Eurocar is now owned and managed by Hellenic Rentals slr. We offer Car Rental services in all of Crete's airports and all major resort locations. Our main goal will always remain to provide the best customer service, as well as safety and quality in car rentals.


Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

61 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,5

Alla omdömen

(61)

5 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Très bien

Prise en charge et retour faciles. Bon rapport qualité prix et surtout zéro dépôt de garantie. Je recommande

29 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

A fuir!

A fuir! Je suis passée par cette agence au mois août 2026. Pas de bureau à l'aéroport. Ils sont difficiles à trouver ainsi que pour le retour du véhicule. Dès que j'ai dit que je ne souhaitais pas souscrire leur assurance, la personne a été beaucoup agréable. La voiture n'avait aucune pêche. Une majoration de 150 € nous a été appliqué parce que nous avons pris une route tout terrain mais nous ne connaissions pas le nom de la route et l'avons fait sans aucune intention de nuire. La voiture n'a subi aucun dommage et l'accès au parking de l'hôtel était beaucoup risqué que la fameuse route qui nous a coûté si cher. vEt oui, les véhicules ont des trackers. Ils feraient mieux de mettre l'argent dans leurs véhicules qui ne sont pas en très bon état.

22 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top Autovermieter auf Kreta

Wir buchen seit 10 Jahren immer mal wieder Autos bei Eurocar Kreta und das jedesmal absolut problemlos.
Immer gute Autos und nie Probleme bei der Rückgabe.
Mussten einmal krankheitsbedingt stornieren, was ebenfalls top gelöst wurde.
Durch einen deutschen Mitarbeiter vor Ort war Kommunikation auf deutsch jederzeit möglich.
Für uns passt Preis-Leistungsverhältnis durch die Gewissheit, dass es problemlos funktioniert!
Die auf Kreta möglichen Probleme bei der Automiete (siehe die vielen Foreneinträge zu bei Abholung des Autos teuren Pflichtversicherungen oder Problem bei der Rückgabe….) gibt es bei Eurocar Kreta nicht!
Absoluter Topvermieter!
Uneingeschränkte Empfehlung!

4 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

One of the worst car rental experiences I have ever had, and unfortunately it happened at the very beginning of my holiday

One of the worst car rental experiences I have ever had

When I arrived at Heraklion Airport, I had to wait around 30 minutes for the representative because the local supplier did not have a desk at the airport.

When she finally arrived, I initially trusted that the car provided was the one I had booked online. However, after inspecting it, I discovered that it was in very poor condition: it was old, the windows/windscreen were so dirty and hazy that visibility was affected, the tyres looked old and underinflated, and there was no proper way to connect my phone for navigation.

When I told the representative that this was not the car I believed I had booked online and asked for another vehicle, her attitude became extremely rude and hostile. I was basically told that this was the only car available and that if I did not want it, they could simply cancel my contract.

I was alone, it was getting late, and I had all my luggage with me. I contacted DoYouSpain for help, but I was told that they could not do anything. Left with no realistic alternative at that moment, I reluctantly accepted the car just to reach my hotel and decided to return it the following day.

Driving that car on the motorway at night was extremely stressful. Because of the poor visibility through the windscreen and the weak lighting, I genuinely did not feel safe driving it.

I returned the car the next day. However, getting my money back became another nightmare. It took approximately 10 days of phone calls, emails and providing evidence before the refund was finally resolved.

What makes the situation even more disappointing is that I was charged €60 for one day, even though the original rental rate was approximately €38 per day. Instead of receiving an apology or reasonable treatment after everything that happened, I ended up paying significantly more for that single day.

This experience caused enormous stress and wasted a significant part of the beginning of my holiday. I spent my first days in Crete dealing with phone calls, emails and refund disputes instead of enjoying the vacation I had spent a lot of money planning.

I would strongly advise future customers to carefully inspect the vehicle before accepting it and to be prepared for the possibility that the vehicle provided may not match their expectations or booking. Personally, I would not rent from this local supplier again.

24 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent condition car and great service

Fabulous service and information at time of booking from Schoinarakis. Reasonable price for 24hr hire so we could go out in the evening and all day the following day. Great recommendations of places to visit. Car was on excellent condition nearly new.

1 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Een auto gehuurd bij Eurocar…

Een auto gehuurd bij Eurocar Griekenland,
De auto volledige na gelopen op schade vooraf was redelijk wat schade aan de auto maar gaven aan dat dit niet erg was, bij terug brengen van de auto leek dit toch even anders te zijn en heb ik een boete gekregen van 150€,

Pas op met huren van een auto via deze company, indien mogelijk kijk naar anderen verhuurbedrijven, in gesprek geweest met het hoofdkantoor maar geen mede leven van uit hun kant schuiven je naar de muur en verwijzen naar het contract, slechtste service die ik ooit mee gemaakt heb

14 oktober 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Very haphazard from the start

Very haphazard from the start, we followed the meet and greet instructions and waited for our greater for nearly 30 minutes and in the end had to call, it turned out that Eurocar do not have an office at Heraklion airport, but the lady had been standing across the road at another stand watching us wait for her, the minute we called her she identified herself and identified that she was looking at us - not cool. Following that it was a brief and harried introduction and instruction session on how to return the car. The car itself was fine. We then needed to return the car earlier than stated on the paperwork and rang their office to give them 4 days notice of this. When we turned up to return the car early, the collection person knew nothing about this and told us we were lucky she had been at the airport with other clients - had we not been "lucky" we would have missed our flight home.
We booked the car through VIP cars platform and they weren't necessarily the cheapest and it stated they had an airport location. Lesson learned though we will only book with a firm we are 100% sure have an airport office - never had this problem before in 30 years of overseas car hire.

20 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant experience from the Team at Eurocar

Brilliant experience from the Team at Eurocar in Crete.

I used their website to make the booking and selected the options I required all very simple!

Once I arrived at the airport the team had prepared the car and it was done all handover within 5minutes and off I went.

I want to send my gratitude to those who assisted me by phone and the individual that brought the car to me.

I was given a good car, everything working fine and suitable for purpose. Car was returned no issues and processed how they explained.

Off I went.

Really, I will use them in the future when I return for sure and recommend them to those that go!

1 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top Preis-Leistung und super freundlich!

Richtig gut! Die Buchung habe ich ganz entspannt online gemacht. Am nächsten Tag habe ich dann den Wagen abgeholt. Das ganze hat maximal 10 Minuten gedauert. Als Wagen gab es einen schönen Citroen C3 mit gerade einmal 70.000 KM runter. Diese Autovermietung hat viele schicke und neuere Wagen und keine mit 250.000 KM.

Der Besitzer war soo unglaublich freundlich, es hat richtig Spaß gemacht dort vorbeizukommen.

Toller Laden, tolles Preis-Leistungsverhältnis, tolle Fahrzeuge, toller Service. Kann ich wirklich nur empfehlen.

30 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This place is definitely cheaper BUT…

This place is definitely cheaper BUT this was a dangerous car hire. The rental car (peugeot 306) EuroCar Greece provided looked fine however when it was being driven we realised that the headlights did not work and one break light was not working which was very dangerous especially when dark outside.

They saw we also had a child but still gave us this car.
I would not recommend this company at all.

The lady laughed when we returned car at Heraklion airport after letting her know, it seemed to be no big deal for this company.

24 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Eurocar på Kreta ved heraklion reddede…

Eurocar på Kreta ved heraklion reddede ganske enkelt vores ferie. Vi havde forudbestilt en bil ved et andet selskab, da vi ankom ville dette selskab ikke acceptere vores visa kort, fordi der ikke stod kredit kort på det.
Så der stod vi uden bil.
Eurocar - fandt en løsning. Dog måtte vi betale næsten 3000kr mere for den billede. Men vi takker dem for at de kunne og ville hjælpe os til at komme til vores destination.
Af 💙 tak !!!!!

27 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top geregeld, nette auto, goed contact.

De reservering was snel gedaan. Contact via mail en whatsapp verliep soepel en snel. Contactpersoon stond netjes op afgesproken tijd en plaats op ons te wachten. Betalen kon gewoon met pin. Auto was netjes, schoon en vergelijkbaar met wat we hadden geboekt. Airco deed t prima (erg belangrijk!) Apple Carplay was erg handig met navigeren en je eigen spotify afspelen. Inleveren ging al net zo makkelijk. Parkeren op afgesproken plek, sleutels achterlaten en klaar is Kees. We hadden met volledig verzekering geboekt, voelde prettig, zou ik aanraden. Volgende keer boek ik weer hier!

25 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

wyłudzanie kasy przy odbiorze auta

Niestety proponuje omijać tę firmę szerokim łukiem .
Przy odbiorze auta Pan miły .Auto poobijane i podrapane - filmowałem i fotografowałem całość choć była noc .przy oddawaniu zaczęły sie problemy.
Pan widząc ślady piasku na progacho kołach powiedział że auto było używane do jazdy terenowej :)
i zaczęło się . Pan już inny niemiły zaproponował rozwiązanie 100euro dopłaty albo wstrzymują kałcję 730euro do decyzji ubezpieczyciela. Spiesząc się na samolot ustąpiłem płacąc dodatkowe 100euro, które tak naprawdę zostało wyłudzone .Nie byłem pierwszy raz na Krecie i znałem stan dróg prowadzących do hoteli pensjonatów ...często sa to drogi szutrowe ale to co powiedział Pan odbierający od nas auto,że wolno nam było jeżdzić tylko po asfaltowych to jakiś absurd i myślę ,ze założenie by przy odbiorze wyłudzć dodatkową kasę .

8 juli 2024
Omdöme utan inbjudan
Logotyp för Eurocar Rent a Car

Svar från Eurocar Rent a Car

Dear customer,

We understand your frustration but please allow us to set the record straight.

The vehicle that you got delivered was not battered and / or scratced apart from small marks that were very cautiously and with detail marked on your check-out papers, at your presence.

Upon your return, the car arrived in poor condition, covered in extreme dirt and you informed (or shall we say admitted) our emloyee of your trip to Balos beach, an obviously very dangerous off-road path.

On the front page of your rental agreement, which you signed and kept, it is very clearly stated that any kind of off-road driving is strictly prohibited and that any damage caused by it is not covered by any type of insurance. As clearly stated on your contract also, of road driving leads to a penalty of 100 EUR, an amount that is used to cover the thourough inspection of the car that has been driven out of the asphat (underside, tires, etc).

Moreover, not only have you driven off-road, but you had also caused a damage to the rear bumper of the vehicle, for which you are fully liable, since you refused to take the car without the deductable amount, although you were given the option during pick-up.

To end this response, our representative informed you that you should be charged the amount of 350 EUR (off-road penalty and damage cost), an amount that is deducted from your 750 EUR excess. To that announcement you reacted aggresively to the point that our manager himself had to talk to you on the phone and explain to you the situation. After some more shouting and unwillingness from your part to cooperate to the terms & conditions that you had knowingly agreed to, he informed you that this debate will not be continued and the payment will be automatically processed.

We suggest -for future reference- that you always remain aware of your rental agreement and the terms that you sign.

Kind regards

Betygsatt 5 av 5 stjärnor

Excellent loueur

Excellente entreprise familiale de location .
Personnes très sympathiques et accueillantes.
Véhicule en bon état.
Prise et retour très simple et rapide.
Le véhicule peut être livré et retourné à l hôtel.
Tarif très compétitif .
Je recommande

10 juni 2024
Omdöme utan inbjudan
Logotyp för Eurocar Rent a Car

Svar från Eurocar Rent a Car

Dear Customer,
We would like to thank you for taking the time to give us your feedback and also for your kind words.
We are very glad that you enjoyed our service and you were left pleased with the overall experience.
We would be happy to assist you again in the future.
Kindest regards,
Eurocar

Betygsatt 5 av 5 stjärnor

Very good service

Normally use advance when on Paros but these guys where cheaper, I arrived late but It wasn't a problem, I got a brand new car, there was a slight problem when I returned the car about a scratch but they sorted it very quickly.
I will be using them in the future.

22 maj 2024
Omdöme utan inbjudan
Logotyp för Eurocar Rent a Car

Svar från Eurocar Rent a Car

Dear Mr. Maguire,
We would like to thank you for taking the time to give us your feedback and also for your kind words.
We are very glad that you enjoyed our service and you were left pleased with the overall experience.
We would be happy to assist you again in the future.
Kindest regards,
Eurocar

Betygsatt 5 av 5 stjärnor

We rent Peugeot in 10 days Anissaras

We rent Peugeot in 10 days Anissaras. The staff was very friendly and helpfull. I highly recommend!

22 maj 2024
Omdöme utan inbjudan
Logotyp för Eurocar Rent a Car

Svar från Eurocar Rent a Car

Dear Mr/-ies,
We would like to thank you for taking the time to give us your feedback and also for your kind words.
We are very glad that you enjoyed our service and you were left pleased with the overall experience.
We would be happy to assist you again in the future.
Kindest regards,
Eurocar

Betygsatt 5 av 5 stjärnor

Fijne auto en goed geholpen.

Fijne bijna nieuwe auto en heel vriendelijk geholpen. Ook goede tips gegeven welke plaatsen we het best konden bezoeken. Hier gaan we volgende keer weer heen.

17 maj 2024
Omdöme utan inbjudan
Logotyp för Eurocar Rent a Car

Svar från Eurocar Rent a Car

Dear Mr/-ies,
We would like to thank you for taking the time to give us your feedback and also for your kind words.
We are very glad that you enjoyed our service and you were left pleased with the overall experience.
We would be happy to assist you again in the future.
Kindest regards,
Eurocar

Betygsatt 5 av 5 stjärnor

EUROCAR i Lyngby Danmark reddede ganske…

EUROCAR i Lyngby Danmark reddede ganske enkelt vores mini ferie. Vi fik den bedste og mest venlige service og hjælp. Vores bil gik i stykker lige inden vi skulle afsted til Jylland. Hurtigt og yderst effektivt hjalp de os. Vi takker fra hjertet af alle de involverede

12 april 2024
Omdöme utan inbjudan
Logotyp för Eurocar Rent a Car

Svar från Eurocar Rent a Car

Dear Customer,
We would like to thank you for taking the time to give us your feedback and also for your kind words. We are very glad that you enjoyed our service and you were left pleased with the overall experience. We would be happy to assist you again in the future.
Kindest regards,
Eurocar

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer