EUGameHost Omdömen 569

i brought vps 3 uk and the server was located in us averging 90 ping highly unreliable wouldnt recomend staff rude they take ages to reply - stars if it was a option

Our dedicated server was taken down before the end of the contracted/billing period meaning we lost access to what was left of our data. We got no replies to a support ticket and the ticket was closed without a response. Great servers but terrible customer service and end of contract support.

Great support great services overall 11/10 :)

Couldn't get the discord working so i dm'd one as a last resort, i don't like doing this but the staff answered within minutes and resolved my problem! Thank you will!

i had alot of issues beacuse of my zero knowledge about hosting a server the support helped me with everything even gave me pro tips about stuff and responded VERY quickly the service is also amazing cheap has awesome performance and user friendly control pannel i bet its one of the best hostings on the market right now if you'r looking for an awesome host reconsider this i i had a chance to choose a hosting again which i can do beacuse of the refund if i don't like the server i would choose this one again

Aaron is amazing!

Aaron has been so supportive getting my server up and running. The only feedback I’d give is that I think Will should be fired.

Helpful service, good quality service, overall a great experience!

Pros:
- Good VPS prices for good hardware
- Responsive customer support. I had multiple complex issues that required special attention, and they took their time addressing them
- Discord server for real time communication and good community

Cons:
- Lack of communication regarding a migration from germany to UK

Amazing service, been using their services for the past 4 years almost with various number of games to play with my friends, 7 days to die, v rising, minecraft, sons of the forest etc.
Support is quick to reply and able to help with any problem you have in no time. 100% would recommend to use.

Excellent support, super helpful. Would highly recommend

I have never owned any of these servers myself—I am merely a reseller. As I have told you countless times, I do not operate these servers directly. I have been a customer since 28/08/2024, and not a single client of mine has ever complained. When I purchase a server, I only charge the client an additional $10, and my role ends there. I have no control over what they host or do on the server—that is entirely your responsibility, which you continuously try to shift onto others instead of owning up to your mistakes.

Unjust Money Theft & Lack of Transparency
You have stolen over £350 from my server. Before working with you, I explicitly asked for monitoring access to ensure that no illegal activities were taking place. You assured me that you would handle this yourself and notify me if any issues arose. I also requested a contract to protect both our rights, which you refused—proving that you are a scammer trying to falsely accuse others to avoid refunding money.

Unprofessionalism & Customer Mistreatment
All my accounts use the name ksr, and I am well-known for actively helping customers. That’s why I receive a high volume of orders, including from well-known YouTubers who come to me for gaming services. However, your greed and poor customer service continuously ruin everything. Instead of handling things professionally, you childishly banned me from Discord, ignored my attempts to clarify the situation, and refused to cooperate or issue a refund—only £350.

Violation of Customer Privacy & Dishonest Practices
To make matters worse, you publicly posted the account details of one of my customers, who will soon respond here to expose your unfair and dishonest business practices. My experience with you has been terrible, and I strongly advise everyone against dealing with you.

⚠️ You only care about money, which clearly exposes you as a fraudulent and unethical provider.
⚠️ Your services offer zero privacy, zero fairness, and no accountability.
⚠️ You blame others for your failures instead of taking responsibility.

🚨 I strongly warn against trusting this company. 🚨

edit: I received a partial refund of £254 on 2025/04/24 after speaking with the bank and providing evidence. I will contact the other bank I used to recover the remaining funds. Never stay silent about your rights.

Incorrect Accusations Against KSR

Hello Aaron S,

I am Yara, a friend of KSR, and I want to clarify that the account you mentioned is not his. His actual GitHub account is 4ksr, and he has been using this name for a long time.

Making false accusations without verifying facts is unprofessional and misleading. I encourage you to take responsibility for your claims and ensure accuracy before making public statements.

Please be more professional in your approach and avoid spreading misinformation.

Top notch support and performance! we have had opur dedicated machine for 6 months now and we have just extended for another 6, i would highly recommend!

Aaron and the team are fantastic

We initially used Oracle’s free cloud tier, which never gave us any issues, but due to concerns about their lack of support for free users, we decided to invest in a paid hosting provider for better security and reliability. Unfortunately, EUGameHost turned out to be a huge mistake.

At first, things seemed fine, and we were customers for over a year. However, there were recurring issues along the way like issues adding outbound firewall rules(which turned out to be just a flaw in their site), recurring payments never working properly from the start and on top of that support consistently providing solutions that didn’t work.
These were frustrating but we kept investing into their service—until they completely deleted our server without notice.

During a migration from Germany to the UK, they deleted our entire server and all its data. They didn’t notify us in advance, and when we contacted them, they simply blamed us, saying the server was automatically deleted due to an overdue invoice.

However, this policy was never communicated, and in previous instances of late payments, the server was only suspended—not deleted. Somehow, this time, they claimed they "didn’t see a VM running" when moving it, which makes no sense.

Losing a server and all its data from over 2 years of work because of poor communication and carelessness is unacceptable. If you’re looking for a reliable hosting provider that values customer data, stay far away from EUGameHost.

We moved to a paid host for better security, but we would have been safer staying on Oracle’s free tier. Huge mistake, and I won’t be making it again. 🚨

We have been very satisfied with the EUGameHost!
Excellent and fast support!
Simply the best!

They are actually very good, they offer fast assistance, expecially on the web tickets. They are more cheaper than others but since their currency is in pounds and if your not in the uk it’s going to be a little more expensive.

just amazing what they do like they care about you they not like other host n just want your money very reliable n trust worthy had my server switched and setup within 12 mins wow amazing

Amazing support team will help ASAP if there’s any issues or queries. Their services are amazing everything runs smoothly and easy to navigate.

affordable price and reliable, i started on vpsuk3 and had to upgrade and it was instant the customer service is brillaint