Using EugameHost not for the first time, we have been EugameHost customers for more than 2 years, have had multiple dedicated and VPS servers, and have had no issues whatsoever. They have really nice... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Changing to EU Game Host has been one of the best decisions I have done, I now have 1x Dedicated Server and 2x Five M Game Servers. The team behind this company are amazing, such a great bunch... Se mer
Företaget har svarat
Aaron S was very helpful, resolved my issue within 2hrs. Reset my IP for me and worked perfectly! Great service, 5*
I've been using EUGameHost for a while now and the performance is top-tier. Their anti-DDoS protection (CosmicGuard) is a lifesaver—we haven't had a single lag spike or outage during attacks, which is... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At EUGameHost, we take pride in providing top-tier Game Hosting, Minecraft Servers, VPS, Virtual Dedicated, and BareMetal Dedicated Server Hosting solutions, all at incredibly competitive prices. Our services are backed by robust 17Tbps Anycast DDoS Protection, ensuring the security and reliability of your online gaming experience. We host some of the largest high valuable Rust, FiveM, and Minecraft communities, proving that our services are not only affordable but of a high standard. With a direct clientele base of over 2.5k clients, and the added reach through our extensive reseller network, our impact on the gaming community is ever increasing. Whether you're in need of an low cost shared space game server or VPS to run basic applications or game with friends, or seeking the latest cutting-edge hardware for your project, we are the perfect choice for your gaming needs. Our commitment to excellence and our dedication to your success make us the ideal partner for all gaming or business ventures.
Kontaktuppgifter
Storbritannien
- aaronsmith@eugamehost.com
- eugamehost.com
4,5
Utmärkt
569 omdömen
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Server deleted
I am a client of a hosting solution called Sillydev. The solution in question used EUGameHost for its backend hosting. Today, Sillydev was forced to shut down, because EUGameHost banned the Sillydev owner and deleted the servers with no way of data recovery. The Sillydev owner has no idea why.
When I went on the EUGameHost Discord server, I got banned right away, before I even finished typing my first message. Do you stalk the Sillydev Discord (by actually joining it with an alt) and ban everyone who has it in "servers in common" on sight?
18 april 2024
Omdöme utan inbjudan
Svar från EUGameHost
Hi there,
This is a spam review as part of a review bomb. The silly developer's "free hosting service" was terminated for launching outbound DDoS attacks ie they were attacking people with their server. They then sent their cult following to leave reviews. We are not responsible for their poor business management, lack of backups, and illegal activities. The fact people are leaving reviews of us who have never used us is pathetic.
Kind regards,
Aaron S
took down my only discord bot hosting…
took down my only discord bot hosting platform sillydev for no reason
18 april 2024
Omdöme utan inbjudan
Svar från EUGameHost
Hi there,
This is a spam review as part of a review bomb. The silly developer's "free hosting service" was terminated for launching outbound DDoS attacks ie they were attacking people with their server. They then sent their cult following to leave reviews. We are not responsible for their poor business management, lack of backups, and illegal activities. The fact people are leaving reviews of us who have never used us is pathetic.
Kind regards,
Aaron S
Best Dedicated Servers
Top tier services. Very helpful support. Best anti-ddos protection and firewall protection for dedicated server. Worth paying more for it. Best dedicated server rented for ARK: Survival Evolved servers!
31 mars 2024
Omdöme utan inbjudan
Svar från EUGameHost
Hey Stevie,
It's no worries at all, we'll always do our best for you thank you for trusting our business with your dedicated servers.
Kind regards,
Aaron S
Best for Anti Ddoss and Game hosting
They actually protected my servers from ddoss. Provided the best and latest machines for hosting dedicated, fast connection speeds with no issues
31 mars 2024
Omdöme utan inbjudan
Svar från EUGameHost
Hey Imian,
It's no worries at all, we'll always do our best for you thank you for trusting our business with your dedicated servers.
Our DDoS protection both Path and Cosmic is very good for game servers and we've just had Cosmic build out filters for Ark Survival Ascended per our request so im excited for this also ;)
Kind regards,
Aaron S
Another Great Experience
Another great experience with these guys. Managed to grab myself a great deal on a second (Bare Metal) server with Aaron and Will looking after me through all the initial setup to get me up and running.
I couldn't find anyone close to matching EUGameHost on price, and the performance has been great so far.
8 mars 2024
Omdöme utan inbjudan
Svar från EUGameHost
Hey there
No worries a pleasure to deal with you as always and i am happy we could give you a hand setting up your game panel, anything else you need let us know. Have fun!
Kind regards,
Aaron S
I use services for over 6 months and…
I use services for over 6 months and i`m very ok with this, no downtime on Dedicated Server DE, if/when i needed support was lower than 2 hours answer
6 mars 2024
Omdöme utan inbjudan
Svar från EUGameHost
Hey,
Thank you for leaving a review! It really helps us out!
Kind regards,
Aaron S
My Review
Quick setup, great DDOS protection, affordable prices. Couldn't recommend EUGH more!
24 februari 2024
Omdöme utan inbjudan
Svar från EUGameHost
Hey there,
Thank you, we are very happy to hear you like our services.
You've been with us sometime and we recently upgraded you to a bare-metal dedicated server, we hope to see your community continue to grow.
Kind regards,
Aaron S
Not bad
Not bad, vps prices are good, while support does leave you hanging at times, you figure it out your self eventually, which most of the time you learn other things on the way
(Will on top)
23 februari 2024
Omdöme utan inbjudan
Svar från EUGameHost
Hey there
We do our best for every client and we appreciate you leaving a review of us, i have passed your comment along to Willl ;)
Have a lovely evening
Kind regards,
Aaron S
The admin was very nice
The admin was very nice. I won a giveaway for the first time ever and am very grateful for the chance!
4 februari 2024
Omdöme utan inbjudan
Svar från EUGameHost
Thank you for leaving a review ;)
outstanding customer support
They have outstanding customer support and good servers at great prices, by far a better experience than other server providers.
3 februari 2024
Omdöme utan inbjudan
Svar från EUGameHost
Thank you for leaving a review ;)
Great support and very helpful.
Great support, had to leave through some problems but no hard feelings and customer service very friendly and helpful with speedy reply times. Would recommend.
29 januari 2024
Omdöme utan inbjudan
Svar från EUGameHost
Hey,
Thank you for leaving a review its very kind of you, this was all resolved and we wish you the best for the future =) We honestly do our best for every client.
Kind regards,
Aaron S
Great support
Great support, fast setup, great connection and speed, what more do you need.
25 januari 2024
Omdöme utan inbjudan
Svar från EUGameHost
Hey,
Thank you for leaving a review, it really helps us out! Have a lovely day.
Kind regards,
Aaron S
Nearly 2 years in and still my host to go!
100% recommendation for EUGamehost!
Am running my rust game servers here since nearly 2 years and now got a palworld server too.
Issues can always happen with any game server at any host, but they get very fast resolved here.
Server quality is very good as well.
24 januari 2024
Omdöme utan inbjudan
Svar från EUGameHost
Hey there!
Thank you for taking the time to leave a review we really appreciate, we hope you are loving Palworld i look forward to playing it tonight!
Any issues let us know else have fun!
Kind regards,
Aaron S
Perfect Services
Perfect support instant help if something happens, first time using this host but already starting to love it
22 januari 2024
Omdöme utan inbjudan
Svar från EUGameHost
Hey there,
We do our best honestly, thank you for taking the time to leave a review. We are really happy you like our services.
Have a lovely day!
Kind regards,
Aaron S
Legendary Service
Extremely professional since I've been with them and they never fail to help with any issues. Would HIGHLY recommend to anyone looking for anything server or game related, they got you covered.
21 januari 2024
Omdöme utan inbjudan
Svar från EUGameHost
Hey Jordan!
Thank you for taking the time to leave a review, we honestly do our best for every client and we are really happy to hear you like our services.
Have a lovely day and any issues let us know.
Kind regards,
Aaron S
I recommend that you get it; it's very good and they are interested.
20 januari 2024
Omdöme utan inbjudan
Svar från EUGameHost
Hey man! Thanks for the 5 star review, have a lovely day = ) Aaron S
Cheap and powerfull
Cheap and powerfull
the vps it self is very cheap and powerful
but the customer service is in another level, fast responses and they always solve the issue (just don't ping them please, please)
15 januari 2024
Omdöme utan inbjudan
Svar från EUGameHost
Hello,
Thank you for using your time write a review! We truly value your feedback.
Our commitment is to provide fast and secure VPS hosting in the UK and Germany at unmatched value pricing. We achieve this by using our own company owned hardware, enabling us to transfer the savings from our long term investments directly to our clients.
We honestly do our best for every single client and we are super happy to hear you had a positive experience with us. =) Thank you and have a lovely day!
Kind regards,
Aaron S
As always outstanding support!
As always outstanding support!!!
Never had a problem yet they didn't helped me with.
Have been hosting games for many years from all kinds of companys but this is a top notch provider and can gladly recommend them!
15 januari 2024
Omdöme utan inbjudan
Svar från EUGameHost
Dear Customer,
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with our support team. It's our goal to provide top-notch service, and we're glad we could meet your expectations. Your recommendation means a lot to us. Looking forward to continuing to serve your hosting needs!
Best Regards,
Aaron S.
EUGameHost Team
Horrible Support
Horrible Support
Despite my server being suspended, they continue to charge my card, contacted support about it and i've heard nothing back, its been a while.
horrific company.
12 januari 2024
Omdöme utan inbjudan
Svar från EUGameHost
Hello,
I'm confused by your review, especially since you seemed very satisfied with the resolution of your support ticket. I attempted to follow up through the ticket, but did not receive a response from you. Let me clarify the points you've raised in your review for anyone reading.
Regarding "Horrible Support" and "I've heard nothing back, it's been a while":
Client Raised Ticket: January 12 at 18:32
Our Response: January 12 at 18:44
Client Response: January 12 at 23:48
Our Response: January 12 at 23:55
Client Response: January 12 at 23:58
Our Response: January 13 at 00:06
This timeline clearly shows prompt support, especially considering that the issue was not urgent and late at night.
You expressed appreciation for our assistance in your response to this ticket, thanking us and seeming genuinely sincere in what you said. The issue was fully resolved and you seemed happy with it.
Regarding "Despite my server being suspended, they continue to charge my card":
It appears there was a misunderstanding. The continued charges were due to the service not being canceled on your end, which is not an error on our part. You acknowledged this.
The billing issue related to a service suspension for an overdue invoice. Due to an error, our system didn't unsuspend it automatically when the payment came through. Note that the last payment was a few days late which is why it was suspended in the first place. We resolved this as soon as you notified us of any issue offering a refund but you asked for us to credit you a months service which we did.
I would greatly appreciate it if you could update your review to more accurately reflect your actual experience with our service as what you've stated is simply untrue and i don't understand the motivation in leaving it.
Kind regards,
Aaron S
EuGameHost
Thought I would change my review based on what happened last time, there was definitely miscommunication involved and I am happy to say that things are very different now, if I have server issues they respond a lot better, and even go that extra mile to help me with plugin issues. So happy with everything that is given to me so far and long may it continue :)
10 januari 2024
Omdöme utan inbjudan
Svar från EUGameHost
Hi there,
Thank you so much for updating your review! We're delighted to hear that like our services, we always want to ensure everyone has the best experience possible.
I know you were struggling before with setting up your Rust server so Will spent 2 hours on call going over basics with you and last night spent some more time assisting with a plugin matter. I'm glad you appreciated it and are now a lot more confident in managing your Rust service on your own. =)
If you ever need any assistance or have any questions in the future, please don't hesitate to reach out. Thank you for choosing EUGameHost 😊🎉
Kind regards,
Aaron S
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.