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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I ordered dye a month ago and still not received it. I emailed 3 times with no reply. I tried two addresses, which I only found by checking my order confirmation and marketing email as there is no c... Se mer

Betygsatt 5 av 5 stjärnor

I've bought eucalyptus sheets and pillowcases from Ethical Bedding in the past and love them so much for their high quality and silky soft feel. This time I bought more pillowcases because they ar... Se mer

Betygsatt 5 av 5 stjärnor

I am a fussy pillow snob and get very hot in bed, I've had feather / foam/ microfibre but I'm never satisfied ....until now. I have had another brand eucalyptus pillow cases which are good BUT the E... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Read the reviews on this Company/bedding and was seeking an ethical cooling bed set. Delivery was quick and the packaging makes you feel like Christmas has arrived. The sheets, duvet cover and pillow... Se mer

Företaget har svarat

Företagsinformation

  1. Sänglinnesaffär
  2. Sängbutik
  3. Sovrumsmöbler
  4. Heminredningsaffär
  5. Madrassaffär

Skrivet av företaget

Designed to be more than just luxurious and more than just sustainable. Our luxury bedding and sleep products create a feeling of wellness whilst helping the natural world thrive. Eucalyptus silk is our speciality which has all benefits of silk for your skin and hair, but is easier to care for and cruelty free. Our range includes fitted sheets, flat sheets, duvet covers, pillowcases, bedding bundles, duvets, pillows, blankets, throws, mattresses, recovery/pregnancy pillows, pyjamas, loungewear, natural home fragrances and scented candles. We specialise in innovative textiles such as eucalyptus and bamboo, which are designed by sleep experts to specifically create the most scientifically sophisticated sleep products. We are an award-winning BCorp and donate at least 1% of our revenue to global sustainability initiatives. You can find out more about us here: https://ethicalbedding.com/pages/about-ethical-bedding


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

360 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 26 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Not Impressed

Another company that overpromises and underdelivers with its clever marketing. “Eucalyptus Silk” is just a fancy name for Lyocell which is a synthetic material. The texture is not even silky at all, especially after washing. The material is also extremely hot. I wake up sweating in the night now and it’s only April. I bought it because I thought it would help make me cooler and now I am dreading the summer. My husband says this bedding is a downgrade from our previous linen set from Crate & Barrel and I have to agree. Worst of all they do not offer returns on used bedding so now I am stuck with it. Stick with companies that offer a “100 Night Guarantee” or similar in case you don’t like it. I regret spending so much money on this company.

6 april 2024
Omdöme utan inbjudan
Logotyp för Ethical Bedding

Svar från Ethical Bedding

Hi Amy

Thanks so much for shopping with us and leaving a review!

Sorry that we didn't quite live up to your expectations this time...

If you drop an email to support@ethicalbedding.com, we will send over a Gift Card for when we launch our new ranges of textiles later this year.

Sleep well,

Ethical Bedding

Betygsatt 3 av 5 stjärnor

Ethically disappointed

I've spent a small fortune on a duvet & flat/fitted sheets that I've discovered I'm allergic to. Emailed ethical bedding to be told they are all made up the same in exactly the same way process wise. This is not plausible as sheets are shiny n silky and a rose colour duvet is soft brushed material in silver so if nothing else the dye process will be different. I've been told they don't refund on used products. How your supposed to know if bed linen works for you without trying it I don't know? I have discovered that my nightly over heating is not down to menopause, mattress protectors duvet etc etc but all my ethical bedding as my sheets which I've had for years bamboo from Between The Sheets are fine and the new Bamboo CosyHouse Superking cover is ace n no over heating whatsoever. I also have 2 eucalyptus single covers for weighted blankets from Bambaw i have no issues with! I suspect something in the ethical manufacturing of their eucalyptus make up probably nylon as the prickly heat sensation is exactly what happens to my skin with nylon is the issue. Being disabled and on benefits these were exceptionally costly for me to buy. However, when you suffer with issues due to your skin sensitivities you try what you can to alleviate it as much as possible. So I now have almost 400 quids worth of Bedlinen that's sitting in my blanket box utterly useless to me as they won't refund. Strange as the mattress topper I purchased from PandaLondon is being refunded no questions asked it doesn't suit so its going back no quibble. I won't be using Ethical again

2 februari 2024
Omdöme utan inbjudan
Logotyp för Ethical Bedding

Svar från Ethical Bedding

Hi Tracey

Thanks so much for shopping with us and leaving a review!

We really value your feedback and sorry that our returns policy doesn't meet your expectations.

Sleep well,

Ethical Bedding

Betygsatt 5 av 5 stjärnor

I am in love with the luxury of the…

I am in love with the luxury of the products I don’t want to get out of bed ! Very high quality and super soft - I ordered king size fitted sheet , duvet and pillowcases and I am so happy . Recommend it without a doubt !

25 mars 2024
Omdöme utan inbjudan
Logotyp för Ethical Bedding

Svar från Ethical Bedding

Hi Seema

Thanks so much for shopping with us and leaving a 5* review!

We just launched a referral mechanism here: https://ethicalbedding.com/pages/referrals

So you can save money on your next shop with Gift Cards when referring friends and family.

Sleep well,

Ethical Bedding

Betygsatt 5 av 5 stjärnor

Peace of Mind & Body

I ordered a set of pillow cases first as two things drew me to this company above all else, their ethical and sustainable product and the affordable silk fabric texture. The fabric works great at reducing the friction on the body/night clothes making it easier to turn in bed and for me, less rub on my hair being challenged by chemo. From the initial pillow cases I now have the full set and it's an absolute delight to snuggle into and so easy to ease my restless sleeps. My husband and I have always used single beds together as a superking (no fighting over quilts), so it would be great if the pretty colours that are made in doubles and above can also be available in singles.

27 februari 2024
Omdöme utan inbjudan
Logotyp för Ethical Bedding

Svar från Ethical Bedding

Hi Angela

Thanks so much for shopping with us and leaving a 5* review!

It really is the most gorgeous fabric for sleep - delighted that you are able to get a more restful sleep as a result.

We are looking at other colours and textiles too, so stay tuned by email and SMS.

Sleep well

Ethical Bedding

Betygsatt 5 av 5 stjärnor

My wife is obsessed with the natural…

My wife is obsessed with the natural cologne. It's great value as well with buy 2 get 1 free. Really nice blend of essential oils. Thanks!

18 mars 2024
Omdöme utan inbjudan
Logotyp för Ethical Bedding

Svar från Ethical Bedding

Hi Ian

Thanks for shopping with us and leaving a 5* review!

Delighted to hear that you're loving them - we will send out a product review request soon.

Sleep well

Ethical Bedding

Betygsatt 5 av 5 stjärnor

Rose bedding

I purchased a duvet cover, fitted sheet and pillow case in Rose. It arrived quickly and in a beautiful cover made in the same fabric. The colour has a slight peachy hue which fits in well with my decor. I delayed my review as I wanted to see how it washed and dried. It came out beautifully and the silky smooth texture feels very luxurious. It also helps me with temperature regulation in a way pure cotton did not. I highly recommend these products. Thank you!

1 december 2023
Logotyp för Ethical Bedding

Svar från Ethical Bedding

Hey Yasmin

Thanks for shopping with us and leaving a 5* review!

Wonderful to hear that your sleep is improving already.

The texture of the sheets will change and soften in time but will always have that luxurious feel.

Sleep well,

Ethical Bedding

Betygsatt 5 av 5 stjärnor

Good product

Good product, quick delivery

10 februari 2024
Omdöme utan inbjudan
Logotyp för Ethical Bedding

Svar från Ethical Bedding

Hey Alex

Thanks so much for shopping with us and leaving a 5* review!

Please share your experience with friends and family - it's a great way to help us grow.

Sleep well,

Ethical Bedding

Betygsatt 5 av 5 stjärnor

Excellence

Excellence

25 februari 2024
Omdöme utan inbjudan
Logotyp för Ethical Bedding

Svar från Ethical Bedding

Hey Arsenii

Thanks so much for shopping with us and leaving a 5* review!

Please share your experience with friends and family - it's a great way to help us grow.

Sleep well,

Ethical Bedding

Betygsatt 5 av 5 stjärnor

Delivered promptly and beautiful…

Delivered promptly and beautiful quality bed cover.

6 februari 2024
Logotyp för Ethical Bedding

Svar från Ethical Bedding

Hey Rebekah

Thanks so much for shopping with us and leaving a 5* review!

Please share your experience with friends and family - it's a great way to help us grow.

Sleep well,

Ethical Bedding

Betygsatt 5 av 5 stjärnor

Impressed by product

Great information on site and product quality excellent

5 februari 2024
Logotyp för Ethical Bedding

Svar från Ethical Bedding

Hey Camilla

Thanks so much for shopping with us and leaving a 5* review!

Please share your experience with friends and family - it's a great way to help us grow.

Sleep well,

Ethical Bedding

Betygsatt 5 av 5 stjärnor

Great communication regarding the order…

Great communication regarding the order and delivery details.
Duvet arrived when scheduled.
Packaged well.
Great duvet, would highly recommend.

5 februari 2024
Logotyp för Ethical Bedding

Svar från Ethical Bedding

Hey Margie

Thanks so much for shopping with us and leaving a 5* review!

Please share your experience with friends and family - it's a great way to help us grow.

Sleep well

Ethical Bedding

Betygsatt 1 av 5 stjärnor

Disappointing customer service

I ordered bedding in the wheat colour and also in white. I like the white in the silky fabric but I don't like the wheat colour I think it would be better in a more rustic texture and would like to return or exchange it. I contacted the company to request an exchange through the returns portal to receive an email to say my request is "being considered". However 2 weeks later and I have still heard nothing. It is impossible to speak to anyone as there are no phone contact details and they have not responded to any of the emails I have sent subsequently. I have not received the returns label and I am not prepared to post the bedding back at my own expense if I am then not refunded.

16.2.24 Thank you for your reply and I have now received my returns label and look forward to being refunded for my purchase.

7 februari 2024
Omdöme utan inbjudan
Logotyp för Ethical Bedding

Svar från Ethical Bedding

Hey Roxanne

Thanks for shopping with us.

Honestly, we are small team and the person responsible for support and returns hasn't been working this past week or so.

There should have been contact made now via the return portal or you can try: support@ethicalbedding.com.

Apologies for the delay and hope to speak soon,

Ethical Bedding

Betygsatt 5 av 5 stjärnor

Prompt Delivery, Great Product

The pillows arrived beautifully packed and very, very quickly. They feel fantastic and we are looking forward to using them once our new mattress has arrived tomorrow. Impressed so far.

8 februari 2024
Logotyp för Ethical Bedding

Svar från Ethical Bedding

Hey Veronica

Thanks so much for shopping with us and leaving a 5* review.

You're in for a treat.

Sleep well,

Ethical Bedding

Betygsatt 3 av 5 stjärnor

Silky cover, lumpy fill…

The eucalyptus cover is very silky but the bamboo fill is lumpy and takes forever to dry after washing. Not the quality I was expecting.

And then I got the reply from Ethical Bedding, insinuating that I did not wash it properly! It was a mattress protector, not a duvet or pillow, and I followed the washing instructions precisely.

10 februari 2024
Omdöme utan inbjudan
Logotyp för Ethical Bedding

Svar från Ethical Bedding

Hey there!

We would love to help resolve this but we cannot do it via Trustpilot.

Could you please email support@ethicalbedding.com? (stating order number and details)

Sleep well,

Ethical Bedding

Betygsatt 5 av 5 stjärnor

Would definitely recommend

I was using silk sheets for my allergies but looking for something alternative that is a bit more durable and less expensive. These sheets meet my expectations. It’s really soft and has a slight sheen. I ordered single sheets set for my son as well. I will definitely order more!

29 januari 2024
Logotyp för Ethical Bedding

Svar från Ethical Bedding

Hey Christina

Thanks so much for shopping with us and leaving a 5* review.

Our sheets really are fabulous - delighted to hear that you and your son are enjoying them.

Sleep well,

Ethical Bedding

Betygsatt 1 av 5 stjärnor

Have had problems with the quality of…

Have had problems with the quality of my pillowcases so returned at my own cost. No email to say I will get a refund and no response from two of my emails. No refund has arrived yet. They seem to be uncontactable.

31 januari 2024
Omdöme utan inbjudan
Logotyp för Ethical Bedding

Svar från Ethical Bedding

Hey Amber

We have no trace of your order or communications. Are you sure that you have reviewed the correct company?

Sleep well,

Ethical Bedding

Betygsatt 5 av 5 stjärnor

So I have been following these guys for…

So I have been following these guys for a while since seeing them on Dragons Den I believe, anyway I have started my journey with a super king bottom sheet, I am going to be ordering up a full set for sure, it’s just out of this world, can’t wait to get in tonight, also put in my bed straight from the fabulous bag

2 februari 2024
Logotyp för Ethical Bedding

Svar från Ethical Bedding

Hey Mark

Thanks so much for shopping with us and leaving a 5* review.

We try not to have favourites - but this is one of our favourite customer reviews. You're the best!

Sleep well,

Ethical Bedding

Betygsatt 5 av 5 stjärnor

Love the duvet

Love the duvet, bit pricey but good quality

22 januari 2024
Omdöme utan inbjudan
Logotyp för Ethical Bedding

Svar från Ethical Bedding

Hey Gwen

Thanks so much for shopping with us and leaving a 5* review.

Delighted to hear that you are happy with the quality!

Sleep well,

Ethical Bedding

Betygsatt 5 av 5 stjärnor

They have a wonderful blanket😍 I loved…

They have a wonderful blanket😍 I loved the quality and colors, I recommend it to everyone😍

22 januari 2024
Omdöme utan inbjudan
Logotyp för Ethical Bedding

Svar från Ethical Bedding

Hey Tansu

Thanks so much for shopping with us and leaving a 5* review.

Really appreciate you recommending us to friends and family - it's the best way to help our business grow.

Sleep well,

Ethical Bedding

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