Ethiad Omdömen 62

L' anno scorso un volo dall' Arabia Saudita a Milano con scalo a Abu Dhabi, partì in ritardo perché persi la coincidenza e dovetti partire il giorno dopo. Avrei diritto a un risarcimento come da carta dei diritti del passeggero. I reclami via sito web non funzionano mai e sembra impossibile trovare un loro indirizzo email. Sono una delle peggiori compagnie aeree, da evitare assolutamente

Man kann sich keinen Platz aussuchen, auch wenn noch viele verfügbar sind, ohne Aufpreis. Das ist sehr kundenunfreundlich.
Bei einem Flug von 5 Stunden (Abu Dhabi - Colombo), gibt es keinen Screen und auch bei längeren Flügen, kaum Auswahl, schon gar nicht in der Sprache.

Man wüsste die Möglichkeit haben die Bewertung ohne Sterne abzuschicken.
Unsäglich Schlecht.
Flüge werden gestrichen und Flugtickets werden storniert und teurer verkauft.

Rückerstattungen werden nicht ausgeführt.

I’m genuinely disappointed with my recent experience with Etihad. For the past two weeks, I have been unable to access my account, and despite multiple attempts, I still haven’t received any clear explanation or solution. Every interaction with customer service has been frustrating, they provide no updates, no follow-through, and no clarity.

Onboard, the Wi-Fi didn’t work at all, which is unacceptable considering it’s advertised and often relied upon for work and travel coordination. To make matters worse, I’ve been completely unable to use my accumulated miles because of the ongoing account issues.

I chose Etihad because I expected reliability and professionalism, but this experience has been incredibly disappointing. I truly hope they improve customer communication, technical support, and the overall service quality. Until then, I’m reluctant to fly with them again.

Bought a business class ticket on Ethiad, expecting ... you guess it... business class quality. Instead I found myself on a Wamos plane, that was so old and rickety I honestly worried that we could fall out of the sky. Even the first flight with an actual Ethiad plane was very very old. I'm particular about flying with airlines with a newer fleet and pay more for tickets to avoid crap hole planes and airlines. Yet here I found myself on this dog of a plane that should have been retired 7 eons ago. If I wanted to FLY ON A RUST BUCKET, I would NOT BE PAYING A PREMIUM PRICE!

Ethiad will write its own decline with practices such as this. I will never book with them again, and you should seriously reconsider as well.

My experience was very bad. When I booked with them, I thought they were a reputable company, but the truth is they don't keep their commitments, even though they're in writing.
On a flight from Melbourne to Abu Dhabi, the Ethiad plane suffered a considerable delay for technical reasons, causing me to miss a connection and arriving at my destination more than eleven hours late.
The company's own terms and conditions, published on their website, established financial compensation for this situation. Well, they have refused to pay the compensation, and the company I entrusted with the claim to Ethiad has acknowledged that I was entitled to the compensation, but the airline won't pay it because they know that legal action is very complicated.
So be careful.

I traveled business class Dublin abu Dhabi,Abu Dhabi Delhi on 19 December.
The seat I booked was a window with privacy but it was broken on the old beat up 777 do they moved me to an aisle seat with no privacy.
On the next leg the seat I got was broken and the flight attendant had to take out the cushion and move the seat manually each time I wanted to change postion.I lodged a complaint a month ago but no reply.The crew dub abu Dhabi were excellent average on the next leg.Food was good.

Nice airpalnes and friendly service, was flown bkk-antalya, like always reliable,friendly service and modern aircrafts

Wir sind von Frankfurt nach Bangkok und von Koh Samui über Phuket zurückgeflogen.
Egal wo wir gelandet sind oder in welches Flugzeug wir gestiegen sind, alle waren extrem freundlich und haben sich um alles gekümmert.
Die Maschinen sind nicht mehr die neuesten aber trotzdem gut gepflegt. Wir würden jederzeit wieder mit Ethiad fliegen, leider ist es nicht die günstigste alternative und muss man für Qualität halt bezahlen.
Aber es lohnt sich !

Etihad m’a débarquée de mon vol de correspondance car j’ai fait un malaise d’une minute n’ayant rien mangé ni bu.
La clinique de l’aéroport m’a déclarée apte à prendre mon vol en raison des résultats de mes constantes. on m’a fait attendre 6 heures à l’aéroport en me trimbalant de comptoirs en comptoirs , pour finalement m’envoyer à l’hôpital à mes frais pour qu’ils me prennent la tension.
Résultat des courses , vol raté . Service déplorable, aucune personne en mesure de suivre mon cas du débit à la fin. Je décommande fortement.

We had booked a later flight - being in Heathrow and driving there fortunately actually made it sooner than expected - asked check-in if we could go on the earlier flight - No Problem. From first encounter with staff at T4 to getting in to Abu Dhabi - it was a premium service. Great new clean planes - cabin crew were excellent, and the whole journey was a 5-Star experience - pay the uplift and travel in Business worth every penny, you will not be disappointed.

Volo mxp Abu Dhabi direi fantastico! Servizio eccellente, personale competente disponibile . Cibo buonissimo. Direi il TOP! Grazie molte!

Tratta Pechino-Doha-Malpensa e ritorno. Buona esperienza a bordo: cibo discreto, personale cordiale, intrattenimento multimediale più che sufficiente, sedili comodi. Aereo non datato. Aeroporto contrariamente presenta pochissimi servizi, specie nella ristorazione e nelle lounge dedicate; con scalo lungo, soprattutto se si è accompagnati da bambini piccoli, le possibilità di passare del tempo di qualità e di relax sono ridotte. Buon rapporto qualità in riferimento al prezzo pagato.

Recently on a flight to Africa we had some issues with a visa, but thanks to Ethiad staff I still made it. Flight was good and on time as usual, but had this been a British Airways flight I would have missed the flight - besides being on an older plane with less service.

In February last year, I asked at the Ethiad office in Manila to extend and rebook my return trip later from Manila to Brussels. It cost $220 they said. I agreed, then was told that I had to pay for the ticket as well which both me and my wife heard. I then think that the ticket was not paid because it was determined to be taken on invoice. I then paid at the office the entire trip through my visa directly to Ethiad for a total of 11,800:- Swedish kronor, approx. 1,500 dollars. When I got home to Sweden, the travel agency "Sembo" requested payment for the ticket again at SEK 11,100. Now it has turned out that Ethiad lied to me and my wife. They charged 11,800:- SVK in rebooking price for a one-way trip back to Sweden. This was therefore more expensive than what the entire ticket cost round trip from Sweden via Brussels. So Ethiad has therefore charged me twice + that they were able to sell the flight seat that became free that I canceled in order to be able to travel later. Everyone should be warned about Ethiad Air, they will rip the shirt off you if they can. It is terrible that they can exploit their customers so cynically. Never fly with Ethiad Air as a warning. If Ethiad have any honesty they fix this issue in some way ... 3048905 / SFCNWG

Pessima esperienza. Avevo un volo di ritorno da Malè a Roma Fiumicino con scalo ad Abu Dhabi. Primo volo tutto ok, secondo volo un caos totale, sullo schermo viene aperto il gate ci rechiamo per l'imbarco e all'improvviso spostano il gate nella parte opposta dell'aeroporto. Poi iniziano ad annunciare i vari ritardi fino ad un totale di quattro ore, nessuno del personale forniva informazioni in merito al ritardo, e cosa bella, senza fornire indicazioni, hanno iniziato a cambiare i biglietti della maggior parte dei passeggeri con una disorganizzazione totale, venivano gridati i cognomi e a volte solo i nomi dei passeggeri, tra l'altro con una pronuncia incomprensibile (nessuno di loro conosceva la lingua italiana) ti prendevano il vecchio biglietto dandotene uno nuovo. Dopo tutto questo caos siamo riusciti a partire e da parte della compagnia nemmeno una parola di scuse!!!!!!!!! Vergognosi!!!!!!

Nous avons l'habitude de voyager
Départ roissy air France remplace ethyad pour Paris abu dabi
1h30 de retard on change les toilettes
2eme vol inconfortable
Retour
Phuket abudabi pas trop confortable
Nourriture infecte
Pas de service
Abudabi Paris
La catastrophe siège ok
On décolle plus d'une heure après
Personne nous donne à boire
Pas de repas
1 petit dej 1h30.avant d'atterrir et il n'y a plus de choix
Irrespectueux et lamentable
Je ne reprendrais pas cette compagnie

Vuelo de Madrid a Osaka vía Abu Dhabi. El avión llegó a Madrid 7 horas tarde. Perdimos la conexión nosotros y todos los pasajeros (más de 300) que tenían vuelos en tránsito. Llegamos a Abu Dhabi a las tantas de la madrugada. Nos alojaron en un hotel pero no tenían infraestructura para transportarnos. Tuvieron casi 24 horas para preparar la operación desde la madrugada hasta el amanecer del día siguiente, sin hacer nada. Tuvimos que buscarnos -y pagar- un taxi para que nos llevara al hotel. Al día siguiente no tenían vuelo a Osaka. En consecuencia, nos desviaron hasta Seúl y, desde allí a Osaka. En definitiva, perdimos 2 días de viaje, perdimos 2 días de hotel y llegamos destrozados a nuestro destino casi 40 horas más tarde. Cualquier aerolínea puede sufrir retrasos, pero la gestión de la incidencia no estuvo a la altura de lo esperado. Afortunadamente los vuelos de regreso, esta vez desde Tokio hasta Madrid vía Abu Dhabi fueron puntuales. El servicio a bordo fue estándar, en mi opinión, ni bien ni mal. Los asientos de los B787-900 y B787-1000 no son muy cómodos y algunos, bastantes, tenían problemas para reclinar el respaldo.

THE MOSTASSHOLE CAMELFUCKKERS AIRILINE.
THEY NEED 1000 YEARS MORE TO LEARN HOW TO BEHAVE, THIS IS NO CULTURE AND NORMAL ACTING FOR WESTERN PEOPLE. SAHARA IS FOR THIS IDDDIOTS THE ONLY PLACE TO BE.

A mio modo di vedere questa compagnia non merita tutti questi voti negativi. Ho viaggiato con loro per la luna di miele da Milano a Tokyo e da Malé a Milano. Sinceramente una bellissima esperienza. Mi hanno fatto sedere gratuitamente di fianco a mia moglie senza che avessi acquistato il posto. Il cibo a bordo è più che decente per un aereo e il personale molto cortese. Il wifi (per la messaggistica) è anche gratuito per membri ethiadguest. Insomma, non vedo cos'altro ci si possa aspettare per un volo in Economy. Le uniche cose tediose sono: a) gli inevitabili e frustranti scali ad Abu Dhabi (in genere in notturna, anche perché difficilmente la temperatura lì scende sotto i 35°C) e tutti i vari annunci in arabo che bisogna sorbirsi durante il volo. Secondo me sui voli diretti è comunque una delle migliori compagnie in giro.