Ethex Omdömen 

578
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Easy to use with a clear layout. Supporting selected ethical groups and investments. ` And one of only a few genuine platforms for green investments I've been using the Ethex for a number of years a... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Overall the experience was great. Would just say one thing that might be helpful to others. The form to help me invest direct from my bank did not clearly state that certain numbers would only be re... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

This was my first time to purchase via Ethex. I am not normally an internet shopper ( except train fares) not am I usually an investor. I bought a shared in Kent Community Energy roof top solar. I wa... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Enjoyed reading the clear information and guidance about what i was investing in. Clear instructions about how to buy and the emphasis that I could lose all my money. Simple to take action.

Företaget har svarat

Företagsinformation

  1. Investeringstjänst

Informationen kommer från olika externa källor

Ethex makes it easy for everyday people to invest positively in organisations that are working hard to protect people and the planet. Join our community of 15,000 people and find out how you can use your money as a force for good, whilst targeting returns of 5%. Capital at risk.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

578 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(578)

66 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Well organised …

Well organised at controlling community investments

12 december 2025
Logotyp för Ethex

Svar från Ethex

Hello,

We just wanted to say a quick thank you for leaving a 5-star review of Ethex on TrustPilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!

Yours,

The Ethex team

Betygsatt 5 av 5 stjärnor

All very straightforward

All very straightforward. Great ethical investments.

4 december 2025
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Svar från Ethex

Hello,

We just wanted to say a quick thank you for leaving a 5-star review of Ethex on TrustPilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!

Yours,

The Ethex team

Betygsatt 5 av 5 stjärnor

Very easy platform to use

Very easy platform to use, which kept me informed every step of the way as my investment went through

28 november 2025
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Svar från Ethex

Hello,

We just wanted to say a quick thank you for leaving a 5-star review of Ethex on TrustPilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!

Yours,

The Ethex team

Betygsatt 4 av 5 stjärnor

Clear info

Searched for product and had link to download docs to read and make a decision whether to invest or not.

27 november 2025
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Svar från Ethex

Hello
We just wanted to say a quick thank you for leaving a 4-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide! If you have any comments or suggestions to improve our service, please get in touch at help@ethex.org.uk
Yours
The Ethex Team

Betygsatt 5 av 5 stjärnor

Safe and sound operation helping worthy projects

Really helpful staff, very competent operation and good website with great projects to help worthy causes

18 november 2025
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Svar från Ethex

Hello Christopher,

We just wanted to say a quick thank you for leaving a 5-star review of Ethex on TrustPilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!

Yours,
The Ethex team

Betygsatt 5 av 5 stjärnor

Easy to invest

Ethex offers the opportunity to invest in shares/bonds that benefit the community. It is a straight forward process

14 november 2025
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Svar från Ethex

Hello,

We just wanted to say a quick thank you for leaving a 5-star review of Ethex on TrustPilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!


Yours,
The Ethex team

Betygsatt 5 av 5 stjärnor

Efficient service

4 november 2025
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Svar från Ethex

Hello Stephen,

We just wanted to say a quick thank you for leaving a 5-star review of Ethex on TrustPilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!


Yours,
The Ethex team

Betygsatt 4 av 5 stjärnor

An ISA transfer and investment went…

An ISA transfer and investment went through reasonably quickly recently.

10 november 2025
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Svar från Ethex

Hello,

We just wanted to say a quick thank you for leaving a 4-star review of Ethex on TrustPilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide! If you have any comments or suggestions to improve our service, please get in touch at  help@ethex.org.uk

Yours
The Ethex Team

Betygsatt 5 av 5 stjärnor

Ethex is wonderful

Ethex is wonderful, efficient, informative and on the side of the planet

27 oktober 2025
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Svar från Ethex

Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!

Yours,
The Ethex team

Betygsatt 5 av 5 stjärnor

Great site with ethical investments…

Great site with ethical investments from the UK. Lots of information and advice, everything is made clear. Excellent

15 juli 2025
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Svar från Ethex

Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!

Yours,
The Ethex team

Betygsatt 3 av 5 stjärnor

The process was fairly easy and…

The process was fairly easy and straightforward, well structured and thorough explained — which makes it all the more disappointing to then be bombarded during the following week with invitations to complete my application, which made me begin to wonder if it had all gone through!

19 oktober 2025
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Svar från Ethex

Hi there,

Thanks for taking the time to leave a review of Ethex and we’re glad you found the platform easy to use. We’re sorry about the confusion caused by the emails you received. There was a one off error in the scheduling for one of our automated emails which meant it was sent multiple times. We have now corrected it and we hope they didn’t spoil your use of the Ethex platform overall.

Regards,
The Ethex team

Betygsatt 5 av 5 stjärnor

Ethex made it so easy to invest in…

Ethex made it so easy to invest in community initiatives so important for the environment and the area.

16 oktober 2025
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Svar från Ethex

Hello
Leslie,
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on TrustPilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!


Yours,
The Ethex team

Betygsatt 5 av 5 stjärnor

Kent Community Energy sharesThis was my first time to purchase via…

This was my first time to purchase via Ethex. I am not normally an internet shopper ( except train fares) not am I usually an investor.
I bought a shared in Kent Community Energy roof top solar. I was impressed that the site had lots of information and I was quizzed on it before being allowed to purchase. I only passed third attempt, having just skimmed read first time! But it is good that they ensure that you understand what you are buying and the financial implications

8 oktober 2025
Logotyp för Ethex

Svar från Ethex

Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!

Yours,
The Ethex team

Betygsatt 1 av 5 stjärnor

A betrayal of their name

The name Ethex clearly implies an ethical stance, and yet this platform refuses to change to an ethical bank, making a mockery of its own name. The bank they use, Barclays, is the fourth largest bank funder of fossil fuels in Europe, seventh largest bank funder of fossil fuels in the world. It's a contradiction in terms to fund renewable energy projects using Barclays, funds which continue supporting the very fossil fuel companies that are destroying the planet. GET AN ETHICAL BANK, ETHEX.

19 oktober 2025
Logotyp för Ethex

Svar från Ethex

Dear Penny,
Thank you for taking the time to share your concerns here and for your email correspondence with our team on this matter. We genuinely understand and respect them. The question of where money is held and the impact that has is an important one, and something we also think about a lot.

To be completely transparent: the reason investor funds currently pass through a Barclays account is not a values-based choice, but a regulatory requirement.

Our payments provider, ShareIn, is a small FCA-regulated organisation, and, as such, the client money we manage during an investment raise must be held briefly in a very specific type of account (a “client money account”) to comply with FCA regulations. Only a very small number of banks offer these, and unfortunately, the more ethical banks we admire and already use ourselves at Ethex, such as Triodos, Co-op Bank and Unity Trust Bank, are currently unable to provide that type of regulated account for ShareIn.

We want to be clear that we wholeheartedly share your ethical concerns. If there were a suitable ethical alternative available today, we would move to it. Our payment services provider, ShareIn, actively reviews other options in the market and is in ongoing conversations to try to find a viable solution that meets the regulatory requirements. If an ethical bank begins offering the necessary client money facilities, we will prioritise making that change.

We’re truly sorry that this situation can feel at odds with our mission. Our intention is always to enable more investment into organisations tackling the climate crisis and strengthening communities, and we never want our operational constraints to undermine that purpose. We appreciate you holding us to account on this.

If you’d like to discuss this further, we’d be very happy to speak with you directly. Thank you again for raising it. Your feedback matters and is taken seriously.

Yours
The Ethex Team

Betygsatt 5 av 5 stjärnor

Good number and range of investments

Good number and range of investments. I have invested in many - all community energy projects and social finance projects have delivered well. Good help desk and good platform.

13 oktober 2025
Omdöme utan inbjudan
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Svar från Ethex

Hello

We just wanted to say a quick thank you for leaving a 5-star review of Ethex on TrustPilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!

Yours,

The Ethex team

Betygsatt 5 av 5 stjärnor

Easy and timely process

Easy and timely process

23 september 2025
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Svar från Ethex

Hello

We just wanted to say a quick thank you for leaving a 5-star review of Ethex on TrustPilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!

Yours,

The Ethex team

Betygsatt 2 av 5 stjärnor

I’ve invested for a few years but don’t…

I’ve invested for a few years but don’t appear to being paid interest or any capital repayments and my queries about this aren’t being answered

7 oktober 2025
Omdöme utan inbjudan
Logotyp för Ethex

Svar från Ethex

Hi John,
Thanks for leaving a review. Having looked into your investment profile, we understand that your queries have been resolved.
For future reference, you can view the details of interest paid to you under the "Cash Transactions" section within the "Statements" area of your account. In reference to the investments you mention for which you’ve not yet received interest, this is because they were recent purchases. Interest payments for these will be scheduled for late 2025, while others are due in 2026.
We hope this clarifies your query. You can refer to our recent email for further details, and please do not hesitate to get in touch if you need any additional information.
Thank you for your ongoing support of Ethex. Your investments are helping to make a difference.
Yours,
The Ethex Team

Betygsatt 3 av 5 stjärnor

ISA transfers

Really difficult to transfer an existing ISA to you which isn't a set amount - ie you can specify 'full amount' on a normal ISA transfer, but you want a definite figure,which you don't get until the money is paid/ shares sold. Why do you not accept 'full amount' ??
PS Tried this some time ago- don't know exactly when.....

16 september 2024
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Svar från Ethex

Thanks so much for your feedback.
We understand your frustration, as the exact amount available in cash may not be known until existing shares or investments are sold.
Unfortunately, to avoid delays in ISA transfers and possible rejections by their ISA manager, we require a specific figure to transfer from other ISAs to Ethex. We will speak to our ISA Manager to see what we can do to resolve this.
Thank you again for your feedback and your support of Ethex.
Yours,
The Ethex Team

Betygsatt 5 av 5 stjärnor

A great platform for ethical investment

Ethex is a great platform for ethical investing. I made my first investment over a year ago, and just invested in another venture. Everything was straightforward, and I'm now earning dividends.

30 augusti 2025
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Svar från Ethex

Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!

Yours,
The Ethex team

Betygsatt 4 av 5 stjärnor

Ethex is very good investment.

Ethex is very good investment.

30 augusti 2025
Logotyp för Ethex

Svar från Ethex

Hello
We just wanted to say a quick thank you for leaving a 4-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide! If you have any comments or suggestions to improve our service, please get in touch at help@ethex.org.uk
Yours
The Ethex Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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