Ethex Omdömen 

578
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Easy to use with a clear layout. Supporting selected ethical groups and investments. ` And one of only a few genuine platforms for green investments I've been using the Ethex for a number of years a... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Overall the experience was great. Would just say one thing that might be helpful to others. The form to help me invest direct from my bank did not clearly state that certain numbers would only be re... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

This was my first time to purchase via Ethex. I am not normally an internet shopper ( except train fares) not am I usually an investor. I bought a shared in Kent Community Energy roof top solar. I wa... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Enjoyed reading the clear information and guidance about what i was investing in. Clear instructions about how to buy and the emphasis that I could lose all my money. Simple to take action.

Företaget har svarat

Företagsinformation

  1. Investeringstjänst

Informationen kommer från olika externa källor

Ethex makes it easy for everyday people to invest positively in organisations that are working hard to protect people and the planet. Join our community of 15,000 people and find out how you can use your money as a force for good, whilst targeting returns of 5%. Capital at risk.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

578 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(578)

66 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Smooth transaction

As ever with Ethex, it was a very straightforward process. For anyone new to ethical investing, the app 'walks you' through the process, so you are aware all th time what you are committing to.

31 oktober 2023
Logotyp för Ethex

Svar från Ethex

Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!

Yours,
The Ethex team

Betygsatt 5 av 5 stjärnor

Local, ethical community investments

Great to be able to invest in community assets and sustainable energy. Brilliant to have local alternatives instead of corporate fossil fuel investments...

29 oktober 2023
Logotyp för Ethex

Svar från Ethex

Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!

Yours,
The Ethex team

Betygsatt 5 av 5 stjärnor

Very positive to see Ethex broadening…

Very positive to see Ethex broadening their investment offer to include ethical financial services - well done!

31 oktober 2023
Omdöme utan inbjudan
Logotyp för Ethex

Svar från Ethex

Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!

Yours,
The Ethex team

Betygsatt 5 av 5 stjärnor

Clear description of how my money is used

Clear description of where m

24 oktober 2023
Logotyp för Ethex

Svar från Ethex

Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!

Yours,
The Ethex team

Betygsatt 5 av 5 stjärnor

Good

Good, easy, trouble free transaction

17 oktober 2023
Logotyp för Ethex

Svar från Ethex

Hello
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on Trustpilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!

Yours,
The Ethex team

Betygsatt 1 av 5 stjärnor

Difficulties with the test:

I had difficulty getting through the quiz for investors & found some questions rather ambiguous. I’m not a first time investor & do t feel ‘at risk’ but found this approach off-putting. Had I not been very keen to invest I’d have given up. I expect many potential investors will have dropped off - not returning after 14 days.

9 oktober 2023
Logotyp för Ethex

Svar från Ethex

Hi Jean

Thanks for your review, we appreciate your feedback.

We appreciate that the Investor Appropriateness Test can cause frustration for people wanting to invest via Ethex. We have published this article that gives more information on the test and its purpose, as well as links to sections of the website that should be read before attempting the test https://www.ethex.org.uk/news/a-guide-to-registering-on-ethex

As a responsible ethical investment platform, we are committed to ensuring that potential investors fully appreciate the risks involved with the investments we offer, and we have adopted the FCA test as an important part of the registration process.

We thank you again for sharing your feedback, and if you would like to discuss any aspect of the registration process in more detail, please email help@ethex.org.uk.

Yours,

The Ethex Team

Betygsatt 3 av 5 stjärnor

Fix the questionnaire process please.

The questionnaire to be allowed to invest was near impossible to pass. When did pass only then did you ask the questions about not investing big percentage of my assets.
Why on earth establish at start if you are a small investor as I am.

7 oktober 2023
Logotyp för Ethex

Svar från Ethex

Hi David,

Thanks for your review, we appreciate your feedback.

We appreciate that the Investor Appropriateness Test can cause frustration for people wanting to invest via Ethex. We have published this article that gives more information on the test and its purpose, as well as links to sections of the website that should be read before attempting the test https://www.ethex.org.uk/news/a-guide-to-registering-on-ethex

As a responsible ethical investment platform, we are committed to ensuring that potential investors fully appreciate the risks involved with the investments we offer, and we have adopted the FCA test as an important part of the registration process.

We thank you again for sharing your feedback, and if you would like to discuss any aspect of the registration process in more detail, please email help@ethex.org.uk.

Yours,

The Ethex Team

Betygsatt 5 av 5 stjärnor

More power for the people!

Very pleased with current investment, decided to round the figure up with more shares. A slight problem that occurred was swiftly dealt with by the Gower Power staff!

27 september 2023
Betygsatt 1 av 5 stjärnor

The "quiz "

The "quiz " to be able to start , at best seems ambiguous even though I fully understand any investment made is just a gamble and everything could be lost , and if you want to make that investment in a local community scheme that has just come to your attention tuff luck it could be too late . So I don't think Ethex is good for community funding, more like a scheme to make some fail ?

2 oktober 2023
Logotyp för Ethex

Svar från Ethex


Hello,
Thanks for your review, we appreciate your feedback.

We appreciate that the Investor Appropriateness Test can cause frustration for people wanting to invest via Ethex. We have published this article that gives more information on the test and its purpose, as well as links to sections of the website that should be read before attempting the test https://www.ethex.org.uk/news/a-guide-to-registering-on-ethex

As a responsible ethical investment platform, we are committed to ensuring that potential investors fully appreciate the risks involved with the investments we offer, and we have adopted the FCA test as an important part of the registration process. We absolutely do not wish for people or community groups to fail, just to ensure they fully understand the products.

We thank you again for sharing your feedback, and if you would like to discuss any aspect of the registration process in more detail, please email help@ethex.org.uk.

Yours,

The Ethex Team

Betygsatt 1 av 5 stjärnor

Awful investor appropriateness test

The investor appropriateness test is very poor. After 3 attempts I gave up and invested elsewhere.

4 oktober 2023
Omdöme utan inbjudan
Logotyp för Ethex

Svar från Ethex

Dear Rob

Thanks for your review.

We appreciate that the 14-day lockout period following two failed attempts at the Investor Appropriateness Test can cause frustration for people wanting to invest via Ethex.

As a responsible ethical investment platform, we are committed to ensuring that potential investors fully appreciate the risks involved with the investments we offer, and we have adopted the FCA test as an important part of the registration process.

We have published this article that gives more information on the test and its purpose. https://www.ethex.org.uk/news/a-guide-to-registering-on-ethex

We thank you again for sharing your feedback, and if you would like to discuss any aspect of the registration process in more detail, please email help@ethex.org.uk.

Yours,

The Ethex Team

Betygsatt 5 av 5 stjärnor

Quick and efficient

27 september 2023
Logotyp för Ethex

Svar från Ethex

Hello,

We just wanted to say a quick thank you for leaving a 5-star review of Ethex on TrustPilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!

Yours,
The Ethex team

Betygsatt 4 av 5 stjärnor
Logotyp för Ethex

Svar från Ethex

Hi John,
We just wanted to say a quick thank you for leaving a 4-star review of Ethex on TrustPilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide! If you have any comments or suggestions to improve our service, please get in touch at  help@ethex.org.uk

Yours
The Ethex Team

Betygsatt 1 av 5 stjärnor

Would avoid in future

Most investors have complained about the complexity of investing and some have actually given up . All in all a horrible experience

15 september 2023
Logotyp för Ethex

Svar från Ethex

Dear Stephen

Thanks for your review.

As a responsible ethical investment platform, we are committed to ensuring that potential investors fully appreciate the risks involved with the investments we offer, and we have adopted the FCA test as an important part of the registration process.

We have published this article that gives more information on the test and its purpose. https://www.ethex.org.uk/news/a-guide-to-registering-on-ethex

We thank you again for sharing your feedback, and if you would like to discuss any aspect of the registration process in more detail, please email help@ethex.org.uk.

Yours,

The Ethex Team

Betygsatt 5 av 5 stjärnor

Ethical investing Simple to use

Simple to use, investment platform

30 augusti 2023
Logotyp för Ethex

Svar från Ethex

Hi David,
We just wanted to say a quick thank you for leaving a 5-star review of Ethex on TrustPilot. We appreciate you taking the time to do this and are delighted you are happy with the service we provide!
Yours,

The Ethex team

Betygsatt 1 av 5 stjärnor

Making ethical investment harder

Ethex list ways to invest in different projects which are all in some way making the world a better place. Thanks to them I have invested in grassroots social housing and community solar power projects. Unfortunately they then requested a source of wealth check and lost all my documents, their backteam seem incompetent. Very sad and considering withdrawing my investments.

13 september 2023
Logotyp för Ethex

Svar från Ethex

Hello,

Thank you for updating your review. We are sorry that you have found the investment process negative on this occasion. I know our team is in contact with you regarding your concerns, but I wanted to address the points raised here.

The source of wealth check is an essential anti-money laundering requirement that we adhere to.

Unfortunately, the envelope containing your document did not have our company name on it. We share a building with several other businesses, and the receptionist did not know where to place the envelope, but it was held securely, unopened until they passed the envelope to us when we instigated a search. We have since received it, acted on it, and contacted you.

We value all of our investors and aim to provide high-quality support when needed, so we're sorry that your experience on this occasion was not as smooth as possible.

Yours,
The Ethex Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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