This review contains multiple false claims, so we need to correct the record.
ESSNTL is not a scam, and claiming that we are dropshipping or selling bad-quality products without ever purchasing, receiving, or inspecting anything from us is simply dishonest.
Yes, we have invited people to leave feedback on Trustpilot and offered giveaway entries as part of promotional campaigns. That does not mean people are being “scammed,” nor does it prove anything about our products. We also never told you that you had to invent an experience with our products.
The claim that our entire social media presence is AI is also false. We use AI and edited creative content in some of our marketing, just like many modern brands do, but that does not make the business, products, orders, or customers fake.
And saying we “never show the quality” and therefore must be dropshipping is pure speculation. Our products are manufactured for ESSNTL, we work directly on our designs and production, and we have fulfilled real customer orders.
You are completely entitled to dislike our marketing or decide not to purchase from us. But presenting assumptions such as “they are dropshipping,” “their products are bad quality,” and “the brand is a scam” as facts when you have no firsthand product or order experience is misleading.
We’re happy to respond to genuine criticism, but fabricated accusations are not genuine criticism.