Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Esslab are a fantastic partner to work with and consistently go above and beyond to support their customers. Recently, they received an enquiry for consumables outside of their range, and rather tha... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We had a non standard problem, important and urgent which required research by Esslab to give us the solution. After discussions, Chris @ Esslab gave me a list of products using in stock components... Se mer

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Betygsatt 5 av 5 stjärnor

We, Medtech General Trading dealing with Esslab as a Distributor in UAE and we are getting good support from their customer services and quick response from their Sales and Export Division Ms.Karo... Se mer

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Betygsatt 4 av 5 stjärnor

I always get quick responses to my inquiries. As a B2B client i am grateful to the discounts given on particular brands. Overall am satisfied with my dealings with Esslab. #KAROLINA, Owen, Theresa... Se mer

Företaget har svarat

Företagsinformation

  1. Leverantör av laboratorieutrustning
  2. Exportör
  3. Leverantör av vetenskaplig utrustning

Skrivet av företaget

With over four decades of industry experience, ESSLAB has built a reputation as a trusted supplier of Certified Reference Materials, Instrumentation and Consumables. Our independence & expertise means that we have the capability to supply the latest high quality products which represent the best value & choice to all our customers. We have established long-standing relationships with industry-leading suppliers who share our commitment to quality and innovation. By working closely with Inorganic Ventures, Hamilton, Macherey-Nagel, OHAUS, and other renowned manufacturers, we can bring you the latest advancements in laboratory technology and ensure that you have access to the most reliable products on the market. Customer satisfaction is at the core of everything we do. We strive to exceed your expectations by providing technical expertise, exceptional customer service, and prompt support at every stage of your journey with us. Our knowledgeable customer service team is always ready to assist you with product enquiries, technical questions, and order processing, ensuring a seamless experience when you choose ESSLAB as your laboratory supplier.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

185 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(185)

34 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Owen's customer service was second to…

Owen's customer service was second to none, his support with queries and quick responses

26 mars 2026
Logotyp för ESSLAB

Svar från ESSLAB

Thank you for your kind words! We are thrilled you are pleased with the service you recieved from Owen. We look forward to working with you again in the near future! 😊

The ESSLAB Team

Betygsatt 5 av 5 stjärnor

Esslab are a fantastic partner to work…

Esslab are a fantastic partner to work with and consistently go above and beyond to support their customers.
Recently, they received an enquiry for consumables outside of their range, and rather than turning it away, they proactively reached out to us at Velaris to ensure the customer still got exactly what they needed.
A great example of true customer focus and teamwork—brilliant service all round. Thank you Chris and Melissa!

1 maj 2026
Omdöme utan inbjudan
Logotyp för ESSLAB

Svar från ESSLAB

Thank you for your kind review! We are thrilled you are happy with the service your recieved from both Melissa and Chris. The ESSLAB team look forward to working with you again in the future! 😊

The ESSLAB Team

Betygsatt 5 av 5 stjärnor

everything was according to my…

everything was according to my expectations

23 februari 2026
Logotyp för ESSLAB

Svar från ESSLAB

Thank you for your kind review! We are pleased everything met your expectations, we look forward to working with you again in the future 🙂

Betygsatt 5 av 5 stjärnor

I have bought goods from them

I have bought goods from them, and it was a wonderful experience.

5 februari 2026
Logotyp för ESSLAB

Svar från ESSLAB

Thank you for your kind review! We are pleased you are happy with the customer service you recieved from the ESSLAB team - we look forward to working with you again in the future! 🙂

Betygsatt 5 av 5 stjärnor

Smooth Communication and Prompt Delivery

Good point of contact, with clear communication and timely delivery.

28 januari 2026
Logotyp för ESSLAB

Svar från ESSLAB

Thank you for your kind review! We are thrilled you are satisfied with the service you recieved from the ESSLAB team - we look forward to working with you again in the future 😊

Betygsatt 5 av 5 stjärnor

Good experience ordering ICP-MS standards

I recently ordered ICP-MS standards, and had a very good experience. Customer service was friendly and delivery was in a reasonable time.

8 januari 2026
Logotyp för ESSLAB

Svar från ESSLAB

Thank you for your kind review! We are pleased you are happy with the customer service you recieved from the ESSLAB team. We appreciate your business and look forward to working with you again in the future! 😊

Betygsatt 5 av 5 stjärnor

Fast and quick response to email query

Fast and quick response to email query. Very helpful team and quick service.

2 januari 2026
Logotyp för ESSLAB

Svar från ESSLAB

Thank you for your positive review! We are thrilled you are satisfied with the customer service you recieved from the ESSLAB team. We look forward to working with you again in the future! :)

Betygsatt 5 av 5 stjärnor

Professional

Professional, happy to offer further explanations and cater to any needs.

3 december 2025
Logotyp för ESSLAB

Svar från ESSLAB

Thank you for your kind review! We are pleased you are satisfied with the service you recieved from the ESSLAB team - we appreciate your business! 😊

Betygsatt 5 av 5 stjärnor

Great customer service

Very good to being followed by Shantam over the last year, we are a small business and we have been pleased with the customer service.

9 januari 2026
Omdöme utan inbjudan
Logotyp för ESSLAB

Svar från ESSLAB

Thank you for your positive review! We are pleased you are satisfied with the customer service you receive on a regular basis from your account manager, Shantam! We appreciate your business and look forward to supporting you further in 2026 😊

Betygsatt 5 av 5 stjärnor

I was looking for the MSDS from the…

I was looking for the MSDS from the site and the chat popped up. And it was so quick and efficient response i got from Shantam Kalra. He / She send me the quick download link for the files, which made it very easy. Thank you for your support.

8 januari 2026
Omdöme utan inbjudan
Logotyp för ESSLAB

Svar från ESSLAB

Thank you for your kind review! We are thrilled you are happy with the support you recieved on live chat from Shantam! We look forward to working with you more in the future 😊

Betygsatt 5 av 5 stjärnor

Started using Esslab as a supplier last…

Started using Esslab as a supplier last year, and they have become one of our primary suppliers of laboratory reagents due to high quality products and good customer service from our account manager Shantam.

6 januari 2026
Omdöme utan inbjudan
Logotyp för ESSLAB

Svar från ESSLAB

Thank you for your kind review! We are pleased you are happy with the service you have recieved from ESSLAB and your account manager, Shantam! We appreciate your business and look forward to working with you further in 2026 🙂

Betygsatt 5 av 5 stjärnor

Outstanding Laboratory Supplier I’ve Trusted for Years

I’ve been working with ESSLAB for many years, and they continue to impress me with their consistency and professionalism. Their product range is excellent, with high‑quality reagents, consumables, and equipment that have never let our lab down. Orders are processed quickly, delivery is reliable, and everything arrives well‑packaged and exactly as expected.

What really sets them apart is their customer support. Whenever I've needed alternative product suggestions, or urgent replacements, their team has been knowledgeable, responsive, and genuinely committed to helping us keep our work running smoothly.

In an industry where reliability and precision matter, this company has proven time and again that they’re a supplier we can trust. I highly recommend them to any lab looking for dependable products and outstanding service.

15 december 2025
Omdöme utan inbjudan
Logotyp för ESSLAB

Svar från ESSLAB

Thank you for your kind words - we really appreciate you taking the time to review us!
The ESSLAB team are thrilled you are satisfied with the service you receive from us on a regular basis. We thank you for your continued business, and look forward to working with you more this upcoming year 🙂

Betygsatt 5 av 5 stjärnor

we received once an incorrect quotation…

we received once an incorrect quotation but it was handeled and cerrected promptly. we appreciated it.

18 november 2025
Logotyp för ESSLAB

Svar från ESSLAB

Thank you for your positive review. We apologize about the one incorrect quotation! We appreciate your business and look forward to working with you again in the future 😊

Betygsatt 5 av 5 stjärnor

A great personalised service....

Nathan Blades is our account manager at Esslab and is always very helpful and knowledgeable. A lovely guy to have a chat with! Will go out of his way to assist with an unusual request!

11 februari 2025
Omdöme utan inbjudan
Logotyp för ESSLAB

Svar från ESSLAB

Thank you for your kind review! We are thrilled you are happy with the service you receive from your account manager, Nathan. We appreciate your business and look forward to working with you more in 2026! 🙂

Betygsatt 5 av 5 stjärnor

ESSLAB - Reliable, competitive & excellent customer service

Working in a highly specialized industry, finding a reliable and knowledgeable lab supplier to research, source and promptly ship products has been very valuable. We've worked with ESSLAB for over a year and find their range of products, competitive pricing and efficient delivery excellent. Our account manger, Nathan, takes time to understand our technical requirements and monitors our orders, keeping us up to date with any changes in lead time etc.

12 december 2025
Omdöme utan inbjudan
Logotyp för ESSLAB

Svar från ESSLAB

Thank you so much for your kind review! We are thrilled you are satisfied with the service you receive on a regular basis from your account manager, Nathan! We really appreciate your continued business and look forward to supporting you further in 2026! The ESSLAB team wish you a very Merry Christmas & Happy New Year! 🙂

Betygsatt 5 av 5 stjärnor

Esslab experince

Excellent and reliable source for our labs. Customer service I have received over the last 5 years has been second to none and are always happy to help with enquiries and make the extra effort in ensuring that what we need gets delivered at the best prices and as quickly as possible.

18 december 2025
Omdöme utan inbjudan
Logotyp för ESSLAB

Svar från ESSLAB

Thank you for your positive review, we are thrilled you are satisfied with the customer service you have recieved from the ESSLAB team over the past 5 years! We look forward to continuing to support you for many more years to come! 😊

Betygsatt 5 av 5 stjärnor

A reliable and trustworthy…

A reliable and trustworthy professional, Shantam Kalra has been managing my account at Esslab for quite some time (years) and has consistently made a difference. His dedication, knowledge, and proactive approach make him stand out. He is, without a doubt, my best supplier and a pleasure to work with.

17 december 2025
Omdöme utan inbjudan
Logotyp för ESSLAB

Svar från ESSLAB

Thank you for your kind review! We are thrilled to hear you are happy with the service you receive from your account manager, Shantam! We appreciate your business and wish you a very Merry Christmas & Happy New Year! 🙂

Betygsatt 5 av 5 stjärnor

Top notch customer service and quality products

We have been using Esslab a lot more this year to help with a number of development projects we have been working on.

Nathan, our contact, has been a fantastic help. Friendly, supportive and extremely knowledgeable. He has been a great help in pushing these projects through.
Everyone I have spoken with at Esslab has been like this, everyone is super friendly and they are all a pleasure to work with.

Thank you.

9 december 2025
Omdöme utan inbjudan
Logotyp för ESSLAB

Svar från ESSLAB

Thank you so much for your kind review! We are thrilled you are happy with the service you have received from your account manager - Nathan, and the rest of the ESSLAB team. We appreciate your business and look forward to supporting you on future projects! 🙂

Detta är Trustpilot

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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