Your customer service is helpful I have informed you several times by email that the last time I ordered 2 out of 5 jars of cream, they were chewed up, almost dried out and unusable. It was probably... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought essence of argan and my money was deducted from my account No argan was sent Instead my money was transferred back to my account This is the second time this is happening
Essence of Argan is a great product. I underwent a knee replacement in March 2025 and I originally used Essence of Argan on my scar three times a day from June onwards last year. My scar is... Se mer
I was conned into believing I was getting a Free (paying only postage) sample of Essense of Argon to try. I was charged postage but didn't receive anything. However, 2 weeks later without my consen... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Essence of Argan is an American-French-Moroccan, cosmetic company with offices in Miami, FL. Our goal is to share this miraculous 100% Pure Moroccan Argan oil
Kontaktuppgifter
EssenceOfArgan.com, 201 NW 22nd Ave Suite 100, 33311, Fort Lauderdale, USA
- +13058594493
- customerservice@essenceofargan.com
- essenceofargan.com
3,8
Bra
286 omdömen
Har besvarat 28 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Essence of Argan
Hi ,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 3138 2261
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
We are looking forward to hearing from you.
Took money out of my account even…
Took money out of my account even though I tried to cancel my subscription.
Not happy at all
30 juli 2023
Svar från Essence of Argan
Hello Kristina,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 3138 2261
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
We are looking forward to hearing from you.
Taking Advantage of Vulnerable People
This organisation is taking advantage of vulnerable people. My mum has been diagnosed with vascular dementia. Unknown to me, my mum has been paying for and receiving items from this company and said she'd tried to stop them but they didn't listen. I sent an email requesting cancellation of the subscription back in April and they still continue. I've now emailed them and if this is not resolved immediately I'll be going to Trading Standards and reporting to them Action Fraud for them to investigate. DO NOT BUY ANYTHING from this company!!!!!!!!!
20 juli 2023
Omdöme utan inbjudan
Svar från Essence of Argan
Hi ,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 3138 2261
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
We are looking forward to hearing from you.
TOTAL SCAM
TOTAL SCAM! a FREE trial should not cost anything more than shipping. If your FREE trial is not returned to some country you've never heard of, your card is charged. Nevermind you're charged again for a subscription you didn't realize you signed up for. READ THE SMALL PRINT with a magnify glass.
1 februari 2023
Omdöme utan inbjudan
Svar från Essence of Argan
Hello Laura,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 31382420
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
We are looking forward to hearing from you.
Easy order can’t wait to try it.
2 juli 2023
Svar från Essence of Argan
Thank you for the 5-star review!
Do not click on free trial!!!!
Do not click on free trial !
I tried to cancel immediately after clicking on button and they said they would reverse and cancel as long as I did 1 time purchase. NOT TRUE. They also claim I click on rush shipping which I did not. And another saying I clicked on 3 trials which I did not. SCAM all the way.
14 juni 2023
Omdöme utan inbjudan
Svar från Essence of Argan
Hello Deb,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 31382420
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
We are looking forward to hearing from you.
Complete Hoax and scam
I was charged 2x for the free trial, then charged 3x for a monthly subscription - I blocked my credit card and commenced fraud investigations - all charges were refunded to me (close to $800) so I thought that was the end - I got a new credit card and have just found out I have been charged another 3 subscription fees $175 each) over $500 just in May alone - I don't know how they got my new credit card no or how they can keep charging me for something I haven't received - I only ever received the initial tester which is horrible and smells like stale olive oil - absolutely appalled I can't afford to keep paying these scammers and to keep having my credit card blocked and reissued …. They keep deleting my posts on FB which indicates they are dodgy but I’ll keep putting up reviews and comments when I can until I get my money back and they stop charging me every month..
24 maj 2023
Omdöme utan inbjudan
Svar från Essence of Argan
Hello Deb,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 31382420
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
We are looking forward to hearing from you.
The entire ordering process was a…
The entire ordering process was a debacle. The original order was cancelled after 4 days saying payment was refunded. As of today, 6 days post order payment has not been refunded to my American Express card.
31 maj 2023
Svar från Essence of Argan
Hello Sandra,
Thank you for reaching out.
A Customer Service Representative will be contacting you. Please keep your lines open.
Alternatively, we can be reached on our 24/7 Phone and Live Chat Support. Please check the numbers below that apply to your region/country.
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 31382420
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
Thank you - and know we are committed to your TOTAL Satisfaction.
Best,
Customer Support
I DID NOT ORDER THIS!
2 juni 2023
Svar från Essence of Argan
Hello Valencia,
Thank you for reaching out.
A Customer Service Representative will be contacting you. Please keep your lines open.
Alternatively, we can be reached on our 24/7 Phone and Live Chat Support. Please check the numbers below that apply to your region/country.
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 31382420
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
Thank you - and know we are committed to your TOTAL Satisfaction.
Best,
Customer Support
I have cancel my subscription
I have cancel my subscription. There was no change to my face. I go to cancel and cancel auto payment. The logging in does have my email in the system.
3 juni 2023
Svar från Essence of Argan
Hello Katrina,
Thank you for reaching out.
A Customer Service Representative will be contacting you. Please keep your lines open.
Alternatively, we can be reached on our 24/7 Phone and Live Chat Support. Please check the numbers below that apply to your region/country.
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 31382420
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
Thank you - and know we are committed to your TOTAL Satisfaction.
Best,
Customer Support
I love the free producEssence of Argants added to my…
I love the free products added to my order. Very helpful.
1 juni 2023
EssenceofArgan is a lifesaver for my…
EssenceofArgan is a lifesaver for my dry skin! Their Pure Argan Oil is pure magic. It leaves my skin feeling incredibly nourished and hydrated. I can't imagine my skincare routine without it!
1 juni 2023
I tried contact anyone but no response…
I tried contact anyone but no response I don’t like this
31 maj 2023
Svar från Essence of Argan
Hello Kai,
Thank you for reaching out.
A Customer Service Representative will be contacting you. Please keep your lines open.
Alternatively, we can be reached on our 24/7 Phone and Live Chat Support. Please check the numbers below that apply to your region/country.
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 31382420
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
Thank you - and know we are committed to your TOTAL Satisfaction.
Best,
Customer Support
TOTAL SCAM & NO WAY OF COMMUNICATION
They send you the items late without a return address sending you other items you didn’t order. Their call centres are not even registered according to my provider and you need a code to return. Their Facebook page is rife with others who’ve been SCAMMED so much so they’ve had to cancel their bank cards.
I’m response to the company’s comment below I’ve ATTEMPTED TO CONTACT YOU FOR DAYS. I WANT NOTHING ELSE TO DO WITH YOU. One lady is out for a great deal of money. I spoke to her maybe you should also.
8 maj 2023
Omdöme utan inbjudan
Svar från Essence of Argan
Hi ,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 31382420
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
We are looking forward to hearing from you.
I am so impressed with this skincare…
I am so impressed with this skincare line. It has improved my skin's elasticity and helped to reduce the appearance of fine lines and wrinkles. I feel like I have turned back the clock!
1 maj 2023
This skincare line is perfect for…
This skincare line is perfect for anyone who wants to simplify their routine without sacrificing results. It is effective and easy to use.
1 maj 2023
I have tried so many skincare products…
I have tried so many skincare products in the past, but this line is the only one that has truly worked for me. My skin looks and feels amazing.
1 maj 2023
I am so happy with this skincare line
I am so happy with this skincare line. It has helped to clear up my acne and prevent future breakouts. My skin is more balanced and less oily.
1 maj 2023
I love the fact that this skincare line…
I love the fact that this skincare line is cruelty-free and made with natural ingredients. It makes me feel good about using it and supporting a brand that cares about the planet.
30 april 2023
I never realized how important it was…
I never realized how important it was to take care of my skin until I started using this skincare line. It has made such a difference in the way my skin looks and feels.
30 april 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.