Esquires Coffee UK Omdömen 

101
•
TrustScore 3 av 5

3,1

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We found Esquires when house hunting, they are on Harvest Road, Market Harborough. What a great team, always a ready smile, happy to give recommendations on their food offerings. Great tasting coffee... Se mer

Betygsatt 5 av 5 stjärnor

Really lovely coffee shop in Swaffham. Food and drinks were delicious with a good range of choices for veggie options. The staff were extremely welcoming and Paras was expecially gracious. We will be... Se mer

Betygsatt 1 av 5 stjärnor

terrible customer service. I asked if i could have a vegan hot chcolate and the server was blank and then quite rude when i asked if there was anything vegan i could have. i stepped aside to look at t... Se mer

Betygsatt 1 av 5 stjärnor

Was in the store in Oakham about a month ago now when the young server who’d been doing her hardest to help everyone was yelled at by the manager and she walked out crying her eyes out. Absolutely dia... Se mer

Företagsinformation

  1. Kaffebutik
  2. också i
  3. Kaffebar
  4. Kaffegrossist
  5. Kafferosteri
  6. Leverantör av kaffebryggare

Informationen kommer från olika externa källor

The Global Coffee Chain With Community Spirit on Esquires Coffee UK


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3,1

Medel

TrustScore 3 av 5

101 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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3,1

Alla omdömen

(101)

46 omdömen under de senaste 12 månaderna

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Betygsatt 2 av 5 stjärnor

Food is cold

Eaten twice in Gerrards cross for breakfast before 10.30 am
Food cold
Toast not toasted even Thoigh meant to be toast
Eggs cold
Bacon cold

Very disappointing

21 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Esquires Loughton high road

Esquires Loughton high road

Best coffee on the high road by far, excellent customer service and the staff are very polite and welcoming,

The butterscotch latte absolutely slapps!

Nice cozy coffee shop

Worth a try !!!

21 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Male coffee maker guy very rude

Male coffee maker guy very rude, had accomodated a group of people by closing off half the restaurant. The only indication that this half of the restaurant was not in use was he had pulled a couple of chairs into odd angles which still allowed one to walk through as normal not realising what was going on (No Signage). I went to walk in this area not realising this and in an annoyed and loud voice he said “Can’t you see the chairs “ to which I replied, Yes I can clearly see the chairs? Thinking what is this man on about? He gestured with his finger to go sit on the other side of the restaurant, which we did. When I went to place my order I was asked by the waitress how are you to which I replied that I had, had better welcomes at other places! The male coffee guy said “I am not apologising” to which I replied “You don’t appear to be the type who would “ He then angrily said “I’m not serving you “.
Owners need to book this man a course at “Charm School “ he clearly should not be dealing with customers until he learns how to speak to people properly.

12 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best coffee shop in Worthing

I frequently visit the Worthing branch of Esquires and is has become my favourite coffee shop... Which is saying a lot as you can't turn around without running into a coffee place in Worthing.
The staff are always friendly and a big shout out to Sonia, Izzy and Poppy who always make it a worthwhile visit.
The food is always exceptional and I can't fault the coffee at all. Plenty of choices with various milks and syrups for coffee aficionados of all walks.
It has such a relaxing vibe that I quite frequently bring a book with me as even during its busy rush, it's still a peaceful place to sit and just veg for a short while with a hot cup of Joe and delicious melt toasty

3 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful place

Leaving my second bad review for this awful place with useless staff due to trustpilot removing the last one, presumably at esquires request

6 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Zero customer service sadly.

We visited Esquires Newbury when it first opened and were not impressed but put it down to newly opened teething issues.
Decided to go again this morning and have to say will not be going again.
Previously this was another coffee shop which we loved and visited weekly but this chain lacks any kind of customer service!!
We were the only customers but no mention of bringing the order over to the table.
In fact I had to wait in silence whilst my order was being made, no customer interaction, zero eye contact and not even a thank you!!
They automatically enter the large size beverages when you have made a point of asking for the smaller one.
Overall not a pleasant experience and the coffee was average at best!!

11 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great dining experience

Great dining experience
Friendly courteous staff
Excellent food and service
Thanks to Suk,Shirley and staff for all their help at the Hertford coffee shop.
Will definitely return and would recommend this coffee shop to everyone ☕️☕️☕️

5 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Esquires coffee shop Guilford risk to allergy sufferers

Bad experience in Esquires Guildford (the one at the end of town near G Live) 7 September 2025. They have a clear sign about allergies and talking to staff about it as you wait at the counter. I told them I have a milk allergy and wanted to ensure a bagel (with avocado and tomato) would be dairy free. The male member of staff who seemed to be in charge behind the counter went to check and confirmed everything in that menu option was dairy free (including the bagel). I sat with my friend with my soya latte getting cold for about 15 minutes before going up to the counter to enquire as to when the bagel would be ready. A member of staff was making it, spreading mashed avocado. She then started spreading something else that I didn't recognise and, when I enquired, she said it was pesto. I said pesto often had milk in it and when she checked the jar she confirmed it had milk in it.

When I said I was disappointed as I'd gone to lengths to explain I was allergic to milk the male staff became defensive and said the other (female) member of staff had just advised me that the pesto had milk. I said "only because I asked her to check". He then said "well you can see we list pesto for that bagel" but when we looked at the board there was no mention of pesto as an ingredient (at least not in white writing that I could see). The man then said "well it's in the menu if you read it". I hope I do not need to explain why that was not a reassuring response and I told him he had assured me that the bagel did not contain any milk and was safe to eat. He at no point referred me to any menu. And there was a sign asking customers to tell staff about allergies. If I had eaten that bagel it would have made me unwell and restricted my breathing. This male member of staff did not seem to appreciate this and is clearly badly trained both in allergens and customer service. This Esquires is not a coffee shop that any customer with a dairy allergy can trust to get it right. With this attitude someone could die (without exaggeration)

I had also asked why the bagel was taking so long and he explained I should expect it to take 15 minutes because they needed to make it from scratch. But at that point my friend and I were just one of two customers in the entire coffee shop. I said they should put up a sign saying "waiting time for food not pre prepared is 15 minutes". I would have asked for my coffee to be served when the bagel was ready. There was a bad vibe from the minute I walked in to this coffee shop - and it didn't look clean but my friend had suggested meeting there. I would otherwise have walked out. Very, very unprofessional and clearly poor cross communication and training in allergens and customer service

7 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great coffee, lovely friendly staff

Just visited Buxton, what a great experience - the friendliest staff - great coffee, a great selection of
Cakes and Selection of Savouries.

Plenty of seating inside and out and all very clean and tidy - thanks for a great experience

18 augusti 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Good coffee, however...

friendly staff, good coffee plus complimentary water available, however, it looked like the dishwasher (or manual dishwasher) wasn't functioning in Buckingham.
It made me think about hygiene in general.

15 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Esquires Coffee - Hethersett, Coachmaker Way NR9

Have made several visits to this branch with friends and it has been a pleasure every time. Two young ladies in today, smiling and welcoming. Young lady serving, behind the counter was very helpful with exlaining what was in pastries when we asked. I wanted a sausage roll but was told it was vegetarian, I wasn't going to have it but the young lady persuaded me by saying it really was very nice. I was very glad I did and would definitely buy again. So thank you for the recommendation. The service was quick, efficient and our food served with a smile. We will be back. :)

21 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Coffee tasted like diluted water

Celtic Springs branch Npt.
Decided to try this instead of what passes for coffee at Tredegar House cafe. Ordered a takeaway black, no sugar Americano coffee. Weak and tasteless goes nowhere near describing what basically tasted like coloured diluted hot water. Don't know how a coffee shop manages to get this so spectacularly wrong. First and last time. Not recommended.

14 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Clifton Triangle

Clifton Triangle, Nottingham
This is now our 'go to' for a delicious Eggs Royal and a Latte!

Their coffee is the nicest I've had and the Eggs Royal is simply wonderful!

Prices are on the higher side but you get what you pay for.

14 juni 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Re Maidstone Esquire

Re Maidstone Esquire. Is a genuinely nice 'space' (esp in the summer) but the coffee and food is a disappointment. I didn't know it was a franchise, which explains a lot. In the last year, I've visited most weeks, midweek around 4pm and it's a very convenient location for me and one of few places open until 5pm. Coffee is either great, or awful. Cakes used to be covered, now they're open on the counter, stale and dry pretty much every week. £3.85 for a stale and soggy pastel de nata...or a dried piece of cake is not acceptable. The person serving me said they sell more cakes if they're out on display. Everyone knows cakes go stale if not covered - don't they? Staff change every week - although are mostly super friendly. This place really could be 'great' given a bit of thought and effort.

11 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful coffee

Awful coffee, food and service. I’d go to Gail’s, Urban Barrista, Press Room, Megan’s or the plethora of other places in Twickenham instead.

16 maj 2025
Omdöme utan inbjudan

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