Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Since 2003, we’ve been committed to providing high-quality water filtration and treatment solutions, backed by outstanding customer support. We’re proud to be a leading online supplier of reverse osmosis and ultraviolet water filtration products. We’re committed to staying at the forefront of water filtration innovation and advancements. We’re Focused on What Matters: We’re proud to have earned the trust and satisfaction of our customers. Thousands of 5-star reviews are a testament to our unwavering commitment to excellence. Top Quality Google Store: We're honored to be recognized as a Google Top Quality Store—an award given to businesses that consistently provide exceptional customer service and earn top ratings from satisfied shoppers. WQA Member: As a proud WQA member since 2016, we stay current with the latest industry innovations and emerging technologies. In 2023, thanks to our WQA-certified team, ESP Water was among the first select few to earn the prestigious WQA Mark of Excellence. ESP was founded in 2003 and is headquartered in Texas. In 2016, ESP's ownership transferred to Pro Water Products, a family-owned business with extensive experience in the water industry. Since then, Pro Water Products’ certified team has operated with Texas hospitality and values at its foundation. ESP has grown its reach in North America, Europe, and has a wide range of global customers. Alongside its market growth, ESP’s team of partners has grown across different time zones.
241 INTERNATIONAL PKWY STE 260, 75022, Flower Mound, USA
I have used ESP many times over the last 10 years and the customer service is outstanding. The price,the quality, and quick delivery have made the whole experience A+!
Svar från ESP Water Products
Thanks for the kind review, Richard. We sincerely appreciate your business and hope to continue to earn your trust.
Svar från ESP Water Products
Hi Rick,
Thank you so much for your kind words! We're thrilled to hear that your ordering and installation experience was smooth and that everything fit perfectly—that’s exactly what we aim for. We truly appreciate you taking the time to share your feedback and for choosing ESP Water.
– The ESP Water Team
I called - they filled my order - I was very pleased!
Svar från ESP Water Products
Thank you so much for your kind words! We're glad we could assist you quickly and get your order taken care of. We appreciate your business and look forward to helping you again with any water filtration needs you may have.
After a cancer diagnosis a few years ago, I installed a large water filtration system. Part of the system was a Luminor UV light because we have a well. I found the light on EBay in “new as is condition” I got a good deal, but I had no support from the EBay vendor. Tim at ESP helped me get the system sorted and I got some accessories that were not as easy to add as I had thought. Since then, I have used them for everything I need. The last thing I got was a new uv sensor. After I installed it, the system wouldn’t work because I had purchased the wrong one. Returning it and getting the right one was a breeze. The service is great, but thier prices are also the lowest I have found.
Svar från ESP Water Products
Thank you, Dan, for taking the time to write a thorough review. We're so glad you called, and Tim was able to help you figure everything out with your Luminor UV system. We hope to continue to earn your trust (and business) for years to come.
Our tap water had a metallic taste, is hard (creates buildup quickly), plus the chlorine. We ordered a reverse osmosis system from ESP Water Products, and it is so much better! Feels refreshing and clear. When I had an installation question, ESP was readily available and talked me through the issue. That kind of customer service is so unusual now---not a phone tree, outsourced agent in another country, or Amazon where you can't reach anyone. Dallas-based, available, and helpful. Top notch product and service!
Svar från ESP Water Products
Thanks for the great review, Randy. We're glad to hear that your new RO system has improved your drinking water quality. Call anytime you have questions about water filtration. Our team is here to help!
The RO filters from ESP Water have worked very well. They provide clean, great-tasting drinking water, so that we don't have to taste the chlorine in the city water, and I’ve been very happy with the quality and reliability.
Svar från ESP Water Products
Thanks for the 5-star review, and we're glad to hear your RO filters are working well for you.
Svar från ESP Water Products
Thank you for the positive feedback! We're glad the product, price, and shipping all met your expectations. We value your business and look forward to helping you again.
Every time I order product or need precise technical assistance I receive a rapid and patient handholding experience
These folks are great
Harry Wildgen, Ashland, Oregon
Svar från ESP Water Products
Thank you so much for your kind words! We're thrilled to hear that our team has been able to provide quick support and clear technical guidance whenever you need it. We truly appreciate your trust in us and look forward to helping again anytime!
This is a very reputable company. I will definitely use them again.
I ordered a glass sleeve for my UV light and O-rings. When I removed the package from the shipping carton and started removing the O-ring that was attached to the outside, the cap on the bottom of the tube fell off. Of course the glass sleeve came out and shattered on the ground.
I called ESP Water customer support and explained the situation. He said he would need to send this to him manager and I would get a reply Monday (Thanksgiving was the next day). In less than a half hour I received a text stating they were preparing my shipment. There was no additional cost.
Svar från ESP Water Products
Thanks so much for the nice review, Roy— it truly means a lot to our team. We’re glad we could get a replacement out to you quickly and take care of the issue. It’s our goal to make sure every customer feels taken care of, and we hope to earn your business again. We look forward to serving you again, and please don’t hesitate to reach out if you ever have any water-filtration questions or need help in the future.
Svar från ESP Water Products
We appreciate the 5 stars and sincerely hope we can continue to earn your business.
It's the first time I have ever dealt with ESP Water Products. I found the part I was looking for. Received it in a few days. Installed it with no problems. A great experience with this company. Thanks.
Svar från ESP Water Products
Thanks for the nice review, Mark. We're glad you found us--and hope you'll return to our site for future water filter needs. Cheers!
I’ve bought RO water filter replacements from esp water many times. They always arrive quickly and work well in my RO water filtration system.
Svar från ESP Water Products
Thanks for taking time to review our company. We appreciate your business.
Very responsive customer service. Prompt shipping. Quality product that was at a market price. Thank you.
Svar från ESP Water Products
Thank you for taking time to provide feedback, Art. We appreciate your business and hope to continue to earn your trust in our water treatment products.
This is my 2nd purchase of this filter set and just like the first, the filters are super well packed and the shipping is super fast. This company really cares about their customers. They also include enough material to make it easy to identify them for the next purchase.
Svar från ESP Water Products
We appreciate the review, Shimon! Sincere thanks for taking a few minutes to provide feedback. As always, please reach out if we can answer any water filtration questions you might have.
Have been purchasing water purification products from this company since 2021 and they are outstanding in every way. Superior product knowledge, fast, efficient order processing and shipping, and exceptional support and service after the sale.
If you need water purification products and supplies, this is the place. Can't say enough about these exceptional people.
Svar från ESP Water Products
Thank you for being a repeat customer, James. We sincerely appreciate this kind review and hope to continue earning your trust. Cheers!
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
