e-shop.gr Omdömen 28

A great online store to order anything you need. You can order things like you order from Amazon. Electronics of various companies are often cheaper than in stores like Public and Kotsovolos. You can order anything you need no matter where in Greece you live, even in a very small village or in a village where the closest e-shop pickup store is over 150km away. Hundreds of cities and towns in Greece have e-shop pickup shops.

Everything went as expected

I did a order but they never send me the code to collect the parcel. I asked them to send me the code via email but their customer service never answered to my email. Still waiting for a refund...
NEVER EVER AGAIN

Their technical department is building computes with their feet not their hands. They use refurb products as brand new and they spam you in lies to cover their mistakes. Avoid at all cost they are new gen scammers when it comes to pc building and troubleshooting. Clueless the least.

They took my money never send the product they don’t answer mails or phones and the one time I spoke with someone he was rude…

Unacceptable, as others mentioned, they advertise items being in 3-4 days available, get full payment and later for 20 days they respond (when they do) with automated emails. After waiting for 20 days for my order had to call them (and wait in line) in order to cancel part of my order. Never again!

They consistently advertise online, products as being "immediately available for order" , you pay the full amount with the order, and after that the order status is "being expected to be in their warehouse soon". This is a standard practice for them, and if you call customer service, after min 15 minutes of hold time, the agent you talk to, has no reliable info as to when the items you have ordered and prepaid will be in their warehouse to be shipped to you. They should be fined for this behavior towards their customers, and certainly I by no means intend to EVER buy anything from them again. SHAME since it is one of the oldest online markets in the country, and they used to be a reliable one.
I think consumers that had experiences similar to the one I had, should not let it go like that; file a formal complain at
the webside of Ministry of Development, complaint form. I did.

I made an order from the site, arrived for E-shop point, Giannitsa, here for a week. I am at Edessa, but they have no drivers to bring them. Unacceptable, away from Eshop.gr

Supposely everything was in stock, they charging a new handling fee and instead of receiving my order within 3 days, its now 3 weeks and i got nothing. I called customer service since they werent replyong in my emails and they promised to sent me the goods but tehy were lying

Not surprised that the reviews are negative. Eshoptv was due to launch in the UK but the so called creator didn't want to get her hands dirty....wanted everything for free but to charge big fees. Made promises, used people then once she got what she wanted...you were dust! Go else where if you respect the money you worked hard for!!! Eshoptv doesn't deserve your pennies....

False availability on products. False order progress reporting. Bad communication.
Not a reliable service.
Order sent a week ago. Upon ordering all products were available. The order status was also misleading and false reassuring - everything was checked to be correct. After 20min wait, the costumer service informed me that the products were in fact out of stock and that it will take many more days till they manage to fulfil my order.
Unreliable, avoid!

Nowadays I am a regular customer, I choose eshop.gr the last 3 year almost exclusively.
The personnel is very very good.
Whenever a product failed, all I had to do is to return it to the eshop point and I would have it replaced or refunded.
The prices is very often better than what known search sites suggest.
What else would you ask for?
I have to say that prior 02/2020, I used eshop.gr very rarely mainly because I haven't known all the above factors. When I had to built a desktop then time by the time I started exploring its case.

Έχω κάνει περίπου 10 παραγγελίες προϊόντων από το e-shop, και στις 4 από αυτές διαπίστωσα οτι η συσκευασία είχε ανοιχθεί (δηλαδή δεν ήταν σφραγισμένη), ενώ 3 από αυτά τα προϊόντα ήταν μη λειτουργικά. Δηλαδή, πήραν το άχρηστο-ελαττωματικό προϊόν που τους επέστρεψε κάποιος προηγούμενος πελάτης κι ο οποίος πιθανόν χρεώθηκε, το τοποθέτησαν πίσω στο κουτί του, και το ξαναπούλησαν σε μένα ως κανονικό, και δεν έχω λάβει ακόμη έστω απάντηση, ή επιστροφή χρημάτων μετά από αρκετές εργάσιμες. Επιπλέον ακύρωσα 2 άλλες παραγγελίες διότι ενώ το προϊόν έδειχνε άμεσα διαθέσιμο στην ιστοσελίδα, αργούσε να σταλλεί στο τοπικό κατάστημα, και η εξυπηρέτηση απαντούσε ότι δεν γνώριζε τι συμβαίνει. Αυτά. Σκέτοι απατεώνες, δεν αξίζουν καμία εμπιστοσύνη.

10 Years Buyer Great Store. Anytime I purchase from this store gives me great experience.
Another time that I had a bad UPS they replaced it without a doubt.

Κάκιστη εμπειρια αγοράς, μου στείλαν παρόμοιο προιον απο αυτό που είχα αγοράσει και αλλατοματικό. Θα πρέπει να περιμένω άλλη μια εβδομάδα για να έχω στην κατοχή το προιον που παρήγγειλα. Τους πρότεινα να γίνει παράδοση παραλαβή με το προιον που παρήγγειλα καθώς είναι πολυ εύκολο να διαπιστωθεί οτι αρχικά, δεν παρήγγειλα αυτό το αντικείμενο πέρα του οτι είναι ελαττωματικο και μου απάντησαν οτι πρέπει να ελεγχθεί πρώτα. Το eshop αντιμετοπίζει τους καταναλωτές του σαν να είναι δυνητικά μίκρο-απατεώνες ενώ το λάθος είναι δικό τους. Στο λάθος του eshop την ταλαιπωρία την περνάει ο καταναλωτής, - Πωλητικές eshop

Worst policy / behavior ever...
Paid with credit card online, went to the local e-shop to receive my product, and they kicked me out of the shop just because I did not have the vaccine.. I was the only customer at the moment there!
They should mention on their website, that their site is ONLY for VACCINATED people, just BEFORE the pay button !!!!

Worst service i am waiting about 2 months and i sent an email asking for my order they never answered and they are sending ads worst service ever

Waiting for an order for 4 weeks and not seems to be coming yet. No update from their side. Just waiting. When you call them they ask for understanding but they cannot tell you when your order is going to be delivered. Especially when you order and it says immediately available. Such a shame.

i placed an order 28/11/20 and the product page listed the item as available in 2-4 working days. I called them 7/12/20 and they told me that the soonest they would have the item back in stock is on 11/12/20 and if that is the case it would need 2-3 more working days for me to get it . It`s unacceptable and plain deception ... Stay clear...

What other people are saying here is totally true. They sell faulty items and won't repair them when sent in according to their "guarantee", they'll lie to you and charge you for nothing.