Jacuzzi® Nottinghamshire Omdömen 

Had our Hot Tub for just under a year and our first service to maintain the warranty was carried out today.
In addition to the service, we opted to also have the Kingspan insulation added.
The work was all carried out by Matt who was both professional and friendly.
The tub looks great and hopefully will be back up to temp for a little dip tonight.

Carl came to service our hot tub for the first time, very friendly and helpful and a nice clean hot tub! Thanks!

On one of the hottest days of the year 2022, the team from Escape Hot Tubs completed our installation today to absolute perfection. From order to delivery in three days..

What more is there to say!

Non chlorine shock
Good service fast communication nice item

Karl came to do repairs. Very accommodating, hoping to be able to use the tub in thr next 48 hours or so.

Fantastic company. Fantastic product. Delivered within the time said.

Great seller, I did have an issue which was rectified quickly. I will use again.

Quick delivery good communication would recommend

First class service from Matt and Carl today,
Annual service and insulation package carried out with no fuss at all .
Thanks lads

The team at Escape Hot Tubs have been brilliant from start to finish, loved all the information on website which explains everything I'd need to do to be ready for install, I'd like to thank the office team and a big thanks to Matt and Luke who installed it.

Purchased the Hot tub from Escape Hot Tubs and this is the second service. Matt who serviced the tub was excellent. Very thorough and extremely professional. I have been very happy in all my dealings with this company from the purchase through to the after care.

The guys, Carl and Matt were very professional, from a courtesy call informing me the time of arrival, down to a total and full service of our hot tub, it's been a year since the installation of our tub and this company has been fully committed to customer satisfaction. I would highly recommend escape hot tubs...Thank you for all your help and support 👍

Fast delivery, cheaper than travelling to local spa shop and buying, whats more to like!

From start to finish, the escape team have been absolutely faultless. I’ve been in the Market to replace my Hydroquip tub for something a bit more modern, and low maintenance, and I found exactly what I was looking for. I spoke to Ryan initially with their website messaging service, and then I spoke to Sue on the phone. We talked through the various options, and settled on the Sunboro III. The ordering process was all very straight forward and a date planned in for install. It’s worth noting that the team were very flexible with us. We’re having our garden landscaped and didn’t want it installed until the ground work was complete, but also before we installed our decking. A date was agreed and the guys were onsite with us just after 8am (having been on the road since 4am!!). Matt and Carl who installed the tub were consummate professionals. Their customer service was spot on and they answered all of my questions and have me some great tips to ensure longevity out of the tub and accessories. If you are reading this, and your are in the Market for a hot tub, look no further. Escape absolutely ticked every single box for me.

Wow - we have been blown away with the service received by Escape hot tubs. Every question we’ve had has been answered, they’ve been incredibly patient and above all we have received a fantastic hot tub. We had a slightly tricky installation (our fault, not Escape’s) and Escape could not have helped us more to get the hot tub into place. We really appreciated their help and dedication. Would 100% recommend Escape to anyone in the market for a hot tub and will be coming back to them for servicing and products. Thank you guys so much :)

Horrible company to deal with! myself and my wife put £250.00 down for a Hot Tub but my wife became ill and needed an operation. The company told us our cooling off period was over. They did say they could hold on to our deposit but depending on how long my wife's illness would go on would determine weather the price fluctuated or not!!
Absolutely disgusting behaviour. If I was anybody reading this I would not trust this company and I am just glad we didn't part with more money than we did.

From the first phone call to the installation of our fantastic hot tub has been excellent. Every member of the team are so helpful and nothing is too much trouble. I would definitely recommend Escape as the number one place to buy a hot tub.

First class service, from answering all our initial questions when we were doing our research, right through to todays delivery and installation. The guys doing the install were polite and helpful and efficient. Sue kept in touch each week until we were ready for the hot tub to be delivered and she called this afternoon to make sure we were happy with our purchase. I would highly recommend Escape Hot tubs

From first walking into the showroom through to install, service was fantasic and would definitely recommend. No pressure sales, fully understanding requirements and budget and the flexibility on install dates couldnt be faulted.
On the day of install the enginners were very friendly, talked us through our positioning options and took lots of time to demonstrate the tub and future care requirements.

From initial enquiries through to finally purchasing from Escape Hot Tubs, the customer service was fantastic, Ryan and Sue for replying to my numerous questions and the 3 install team who came on what must have been the coldest day of the year, nothing was too much trouble, the space was tight which we knew would be but all was up and running in a few hours. Would highly recommend Thank you !