I had a minor issue with the item I ordered . I contacted customer support and Leah promptly wrote back, confirmed there must be a flaw in the unit I received, and sent a new unit the next day . And... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Order #87939 I ordered the thrust sync and was super excited to get it well boy was I disappointed! It is garabge and cant return! Which i wouldn't return anyway because would never want anyone else... Se mer
Företaget har svarat
I bought something 4 months ago and just recently got around to using it after an uptick in libido following TRT therapy. The charger port became loose and wouldn’t charge and without any demeaning qu... Se mer
Företaget har svarat
Leah was extremely helpful and professional as well as friendly and personable. My issue was resolved better than I expected. Thank you so much! Keep up the excellent customer service and great produc... Se mer
Företaget har svarat
Företagsinformation
Om Erojoy
Skrivet av företaget
Formerly known as Fleshy (GetFleshy.com), Erojoy.com is the same trusted company with a new name and a bigger vision.
At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.
Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.
Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.
Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.
Welcome to Erojoy—where innovation, pleasure, and sexual wellness come together.
At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.
Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.
Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.
Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.
Welcome to Erojoy—where innovation, pleasure, and sexual wellness come together.
Kontaktuppgifter
USA
- erojoy.com
4,3
Utmärkt
572 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Paris is great and deserves a promotion
Paris is great and deserves a promotion
24 juni 2024
Omdöme utan inbjudan
Svar från Erojoy
Hello John, thank you so much for your kind words! We're thrilled to hear that you had a great experience with Paris. We'll make sure to pass along your praise.
Very good customer service and replies…
Very good customer service and replies quick
And person who helped me multiple times was Paris very helpful
21 juni 2024
Omdöme utan inbjudan
Svar från Erojoy
Hi there! Thanks for the feedback! We're glad you had a great experience with our customer service. We'll make sure Paris knows how much you appreciate her help. If you need anything else, don't hesitate to reach out.
Svar från Erojoy
Hi Ashley, thanks for the shoutout! We're thrilled to hear that Paris was helpful and friendly. If you need anything else, don’t hesitate to reach out.
Paris resolved my issue perfectly
My Fleshy Pro stopped working. I emailed support and Paris responded quickly. She resolved the issue by sending a replacement. Excellent support.
16 juni 2024
Omdöme utan inbjudan
Svar från Erojoy
Helo Kevin, thanks so much for sharing your experience! We're glad to hear that Paris was able to help you out quickly and get a replacement sent your way. If you need anything else, don't hesitate to reach out. Enjoy your Fleshy Pro!
Svar från Erojoy
Hello Joaquin, we're glad to hear that you're enjoying the Fleshy toy. If you have any other feedback or need assistance with anything, please don't hesitate to let us know. We're here to help!
Paris R
Your customer service representative, Paris R., was kind, non-judgmental, and friendly. She turned a potentially awkward transaction into something completely stress free. I'm sticking with your product solely because of her. Whatever you're paying her, pay her more.
10 juni 2024
Omdöme utan inbjudan
Svar från Erojoy
Hello Michael, thank you for your wonderful feedback! We're thrilled that Paris R. provided such excellent service and made your experience stress-free. We'll be sure to pass along your kind words to her. We're glad to have you as a loyal customer!
Discreet shipping and fast delivery
I was about to give this to a buddy for his bachelor party but ended up using it for myself. lol
9 juni 2024
Svar från Erojoy
Hi Kurtis, that's fantastic! We're glad to hear you're enjoying it. We've got you covered if you need another one for your buddy's bachelor party. Thanks for sharing your story with us!
Svar från Erojoy
Hi Channon, thank you for your feedback! We're glad to hear that Paris was able to resolve your problem quickly and professionally. If you need any further assistance, don't hesitate to reach out!
Pleasant customer service
Customer service representative was friendly, helpful, and addressed all issues professionally in a timely manner.
6 juni 2024
Omdöme utan inbjudan
Svar från Erojoy
Hi Liam, thank you so much for your kind words! We're delighted that our customer service representative could assist you effectively. Your satisfaction is our top priority, and we appreciate your feedback!
Awsome customer service!
Awsome customer service!
I had a power issue where it would just shut off and not turn on unless it was plugged in. Then, it would just shut off again and not hold charge. After paying 200$ (then seeing it advertised for 150$ shortly after.. which was kind if irritating) I didn't even get to finish using it once.
I had to record a 3 minute video of it malfunctioning and send a link to customer service. I thought they were going to make this a hassle and not replace it or send a replacement battery or something.
That wasn't the case. They're sending a replacement unit. I was pleasantly surprised to hear that. I'm 37 and after being in committed relationships since I was 15, I haven't been happier being single the last few years.
6 juni 2024
Omdöme utan inbjudan
Svar från Erojoy
Hello Marcus, Thank you for sharing your experience! We're sorry to hear about your initial issues. We're glad our customer service could resolve them by sending a replacement unit. We aim to make the process as hassle-free as possible. We appreciate your understanding and hope you enjoy your new unit. If you need further assistance, feel free to reach out. We're happy to hear you're enjoying your time and newfound happiness!
Packaged discreetly
I was very worried because I accidentally put my office address to ship my order. It was packaged discreetly which saved me from embarrassment!!! HAHA
6 juni 2024
Svar från Erojoy
Hi Thomas, we're thrilled that our discreet packaging came through for you! Your peace of mind is our priority, and we're delighted we could help avoid any potential embarrassment. Thank you for sharing your positive experience with us!
Some fuctions stopped working…
I purchased the fleshy and some of the functions stopped working. I cannot remember if I purchased through you or not. Can you help me?
2 januari 2024
Omdöme utan inbjudan
Svar från Erojoy
Hello Bruan, we're sorry to hear about the trouble you're experiencing with your purchase. Please email us at support@getfleshy.com with your order number, and we'll gladly assist you with resolving this issue.
Comes with free lube
When I purchased the Fleshy Pro, I forgot to add the lube. After 2 days of waiting I was about to buy the lube they're selling and to my surpise the package comes with a free lube sachet good for single use. I was able to enjoy the toy right away!
18 maj 2024
Svar från Erojoy
Hello Peter, we're delighted to hear you enjoyed your experience with the Fleshy Pro! It's great to know that the complimentary lube sachet provided you with a seamless and enjoyable experience. Thank you for sharing your feedback!
Great price and quality
This is such a great buy. Price is great for the quality, would highly recommend purchasing this toy!
5 maj 2024
Svar från Erojoy
Hello Ismael, thank you for the positive feedback! We're glad you're pleased with the quality and value of your purchase. Your recommendation means a lot to us.
Great Customer Service
So I wasn't able to use the Fleshy Pro I got and yeah I was bummed - but I wanna say that the customer service team there was very responsive and gave me a number of really good options. I didn't know they have an XL sleeve and this made all the difference. So YEAH the Flesh Pro is a great product. Good times! and good customer service thnx
30 maj 2024
Omdöme utan inbjudan
Svar från Erojoy
Hello John, thank you for your feedback! We're sorry to hear about your initial issue, but we're delighted that our customer service team could provide helpful options. It's great knowing the XL sleeve made a difference for you. Enjoy your Fleshy Pro, and thanks for the kind words about our customer service!
Suction button stopped working
Received the fleshy pro the other day and it worked fine but then all of a sudden the suction button didn’t work so I emailed support and Paris responded that day and sent out a replacement! Thanks Paris!
1 juni 2024
Omdöme utan inbjudan
Svar från Erojoy
Hello David, we are glad to hear Paris could assist you swiftly! If you encounter any other issues or have further questions, feel free to reach out. Enjoy your replacement Fleshy Pro!
Was assisted by Paris who helped with a…
Was assisted by Paris who helped with a shipping mishap , it's unfortunate I didn't receive my original package but Ms Paris was extremely understanding as well as helpful. It's shame fleshy doesn't allow shipping to authorized ups stores but maybe that's something that can be implemented In the future
2 juni 2024
Omdöme utan inbjudan
Svar från Erojoy
Hello Ariel, thank you for sharing your experience! We're sorry to hear about the shipping mishap. We're glad that Paris was able to assist you effectively. Your feedback regarding shipping to authorized UPS stores is noted, and we'll certainly consider it for future improvements. If you have any further questions or concerns, feel free to reach out.
Amazing!
Works great! Nice minimal design with nice fit. Charges quick and battery last long!
12 maj 2024
Svar från Erojoy
Hi George, thanks for sharing your experience! We're thrilled to hear that you're enjoying the product and that it's meeting your expectations. If you ever need assistance or have any questions, feel free to reach out to us.
Paris R
Paris R. was great. Kept me updated the whole process. Responded quickly to my questions. This was an unexpectedly great customer service experience!
30 maj 2024
Omdöme utan inbjudan
Svar från Erojoy
Hello Barry, that's wonderful to hear! Paris R. is indeed amazing at what she does. We're glad she could provide you with such a positive customer service experience. If you have any questions or need further assistance, please don't hesitate to reach out!
Svar från Erojoy
Hi Gerard, that's fantastic to hear! We're thrilled that Fleshy brings you so much excitement and pleasure. Thank you for sharing your experience with us!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.