The purchase of a used triple mower and prompt, efficient delivery service made it a pleasure to deal with Ernest Doe....thanks to Matt Wise (Groundcare sales manager and Alfie (delivery driver).
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Purchased a used Glof Buggy from the Ulting Road, Maldon Branch and the service was excellent. I recently added a black roof which they ordered from the US and again everything went smoothly. Both tra... Se mer
A week ago I bought a Bulldog 6lb splitting axe from the Maldon branch. Having used it just twice since to split mainly ash logs the rubber collar below the axe head has split. On returning it to th... Se mer
Företaget har svarat
Was after a pair of Barbour Kirkton Chelsea wellies. Saw on instagram that it was 20% off boots. Went to the local shop the man was very helpful and friendly. Happy customer love my new boots
Företagsinformation
- Lantbruksprodukter
- Lantbrukstjänster
- Byggmaskiner
- Uthyrning av trädgårdstillbehör
- Reparation av gräsklippare
- Gräsklipparbutik
Skrivet av företaget
Ernest Doe is a long established family firm with a network of branches in the South and East of England. Current Managing Director Angus Doe is the fifth generation of the family to have taken the helm during the company's 100+ years of trading. The firm supplies an enormous range of Agriculture, Construction and professional and domestic garden machinery, from pedestrian and ride-on mowers, chain saws and other garden machinery. Our philosophy is simple, to supply the best products and then to support them with the service facilities and expertise to keep them running perfectly. The company's showrooms are packed with useful items including garden tractors, mowers, ride on lawn mowers, chain saws, shredders, strimmers, hedge cutters, garden tools, power tools, hardware, outdoor clothing etc.
Kontaktuppgifter
Ulting, CM9 6QH, Maldon, Essex, Storbritannien
- 01245 380311
3,5
Medel
4 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 25 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent Service
The purchase of a used triple mower and prompt, efficient delivery service made it a pleasure to deal with Ernest Doe....thanks to Matt Wise (Groundcare sales manager and Alfie (delivery driver).
9 december 2025
Omdöme utan inbjudan
Poor service
A week ago I bought a Bulldog 6lb splitting axe from the Maldon branch. Having used it just twice since to split mainly ash logs the rubber collar below the axe head has split. On returning it to the store for a replacement or refund the first assistant accepted it was faulty and went to look for a replacement. Obviously someone intervened and the manager then came to see me and said they would not replace or refund because the split was caused by “abuse”. He recommended that I rap tape round the collar to repair the split !!! … on a week old axe!
Now I’m no gorilla, just a 5’9”, 75 year old and I “abused” a 6lb splitting axe?? What sort of rubbish is that?
Doe’s have always been my store of choice for lots of DIY equipment but will certainly NOT be in future. I will avoid them and recommend to all I know to do the same.
18 augusti 2025
Omdöme utan inbjudan
Svar från Ernest Doe & Sons - EDUlting
Thank you for your review.
We’re very sorry to hear of your disappointment and appreciate the opportunity to respond. As you’ve mentioned, both our Store Manager at our Maldon branch and our Retail General Manager, assessed the Bulldog splitting axe.
Upon inspection, it was clear that the damage occurred to the shaft of the axe, just below the head. This pattern is consistent with repeated mis-strikes, where the shaft absorbs the impact instead of the head. Such damage is unfortunately classed as misuse and therefore not covered under the manufacturer’s warranty.
We take all feedback seriously and always aim to provide fair and transparent service. While we regret that this outcome is disappointing, we hope our explanation helps to clarify why the warranty cannot apply in this instance. It is never our intention to leave a customer dissatisfied, and we hope this explanation at least clarifies the reasoning behind our decision.
At Ernest Doe, we remain committed to delivering good customer service and supporting our customers wherever we can.
Kind regards,
The Ernest Doe Team
20% off boots Instagram
Was after a pair of Barbour Kirkton Chelsea wellies. Saw on instagram that it was 20% off boots. Went to the local shop the man was very helpful and friendly. Happy customer love my new boots
27 september 2024
Omdöme utan inbjudan
Excellent Service
Purchased a used Glof Buggy from the Ulting Road, Maldon Branch and the service was excellent. I recently added a black roof which they ordered from the US and again everything went smoothly. Both transactions handled by Nick and he was very helpful. Happy to recommend this very customer facing branch of the company.
31 mars 2023
Omdöme utan inbjudan
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