I highly recommend Epig and the amazing product portfolio. Gav is on hand and responds fast. You receive genuine 1:1 care every time where the support feels personal and not transactional. The product... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very good as always, great products, good communication, speedy delivery … The ‘one stop oven cleaners shop’
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I have used various products over the years but nothing compares to Epig especially the paste!! That stuff is magic on tough marks. Customer service is very good they respond straight away. Won't use... Se mer
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First time trying these products having used One of the competitors for six years Gavin is really helpful with his advice on how to use the product correctly, There is also a Facebook group to share... Se mer
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Företagsinformation
Skrivet av företaget
At Epig Cleaning Products we have created a small range of products, specifically for oven cleaning, and they really deliver. Moreover, without breaking the bank. Become faster and more cost efficient with our unique blends and chemistry, that cannot be beaten, or more importantly found anywhere else!
Kontaktuppgifter
Unit 2b, The New Buidlings, Ellwood Road, GL16 7LE, Coleford, Storbritannien
- sales@epig.co.uk
- epig.co.uk
4,9
Utmärkt
294 omdömen
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Fantastic products & Service
Great communication, great products with dependable courier delivery ensuring continuity of my business. Thank you
Regards
Joe
Kingshill Oven Cleaning
6 augusti 2024
Svar från Epig Cleaning Products Limited
Glad to help Joe, thanks for your review
Recommended to use. No need to use anyone else
Seen a lot of reviews saying to use epig. Compared to my old chemical these are so much better and I'm getting cleaner ovens easier
26 juli 2024
Svar från Epig Cleaning Products Limited
Glad to read they are doing the business for you and making your daily work easier
Svar från Epig Cleaning Products Limited
Thanks for your review, appreciated
Fantastic chemicals to use and fast…
Fantastic chemicals to use and fast delivery, I highly recommend this company.
17 juli 2024
Svar från Epig Cleaning Products Limited
Thank you Linden, we love your feedback
Very friendly and helpful
Very friendly and helpful, was delivered quickly. I am so happy with Epig, I am getting faster and better results than previous brand. It didn’t leave any bad smells, make anyone choke and so easy to use.
17 juli 2024
Svar från Epig Cleaning Products Limited
Thank you, ticking all boxes in this review that the products intend to do for you, glad they are making your day to day easier
Svar från Epig Cleaning Products Limited
No problem, hope your enjoying those products
Superb as always went above and beyond…
Superb as always went above and beyond to get a delivery to me . Great products and brilliant service ⭐️⭐️⭐️⭐️⭐️
17 juli 2024
Svar från Epig Cleaning Products Limited
More than welcome Liam
Svar från Epig Cleaning Products Limited
Thanks Gary, appreciated
Brilliant as always .
Brilliant as always .
Always most helpful and supportive of enquiries. Makes it a real personal touch and feel to every single order!
4 juli 2024
Svar från Epig Cleaning Products Limited
Thanks, im glad you find the support helpful
Svar från Epig Cleaning Products Limited
Thanks for taking to time to leave us a review
Svar från Epig Cleaning Products Limited
Thanks for your review, appreciated
Excellent service delivered within the…
Excellent service delivered within the time frame
26 juni 2024
Svar från Epig Cleaning Products Limited
Thanks for your review
Svar från Epig Cleaning Products Limited
Thanks, hope you are enjoying those products
Excellent timely delivery
Excellent timely delivery, safely packed to protect liquid contents…
3 juni 2024
Svar från Epig Cleaning Products Limited
Thanks for the review, apologies I missed it!!
Overpriced. Overrated
Expected big things given the price of the product, have to be honest I’m pretty disappointed.
First use today on a customers oven and took me 3 times as long than another product I was previously using.
Purchased this due to the high reviews and naively thought paying higher would achieve better results.
Left the first spray on for over an hour and used the product neat. Given the hype I expected to go back to the oven and simply wipe it down but it had barely touched the sides, had removed a thin layer of carbon from the surface but stubborn hardened grease was still rock solid.
The product then confirmed its uselessness when I applied it 3 times over a 2 hour period on the customers oven door. Didn’t even remove a layer of grease, still required heavy scrapping and the use of a different much cheaper product.
The only reason I haven’t given this one star and believe me I was close, is based on the fact that the delivery of the items I ordered was fast and the communication was very good.
Have no complaints with the people selling the product but honestly for the price I expected something a lot better.
For those reading the review I finished the oven clean with Deepio, which can be purchased in a powder form of 6kg at a much cheaper price than this product and actually did remove some of the hardened grease.
I’ve been cleaning ovens over 5 years now and I can honestly say this is the biggest disappointment I have had when trialing a new product.
Appreciate the response, another kudos to your customer service, believe me I want to be wrong about your product I am desperate to find a bio cleaner that successfully cuts through grease!
Other than leaving applied for longer than you’ve suggested which due to heat in the oven will have made absolutely no difference as it dissipated within seconds, I’m not sure what other guidelines I can follow as I’ve followed what is written on the website.
If using neat and the product is not shifting hardened grease then surely diluting is going to even worse.
Perhaps this was just an unusually bad burnt oven.
I will try this again during the week repeating the first steps and hopefully (genuinely hope so) eat my words!
Will update accordingly,
Thanks
31 maj 2024
Omdöme utan inbjudan
Svar från Epig Cleaning Products Limited
Thanks for taking the time to leave your review, sorry you didnt get the results you were expecting, hopefully I can help. It would appear the usage guidance info wasn't followed, a 5ltr bottle of Epig product can make up to 50 trigger spray bottles when diluted and used correctly, making it a very cost effective product to use, dilution levels are marked on the labels and info given on the website. From reading the above, you sprayed and left the product to sit and dwell for an extended period of time, again this would be incorrect for its usage, more something that would be done with a highly caustic corrosive 8 level product, of which the Epig range is not (bio cleaners)
We note you haven't joined the Epig group on facebook from the invite included in your order? here you can gain advice quickly should it be required, from myself (Pro oven cleaner of 14 years experience) or many of our members, I would advise joining to aid getting the most from the product, alternatively there are many dedicated professional oven cleaners groups on facebook you could join which all work in a similar fashion, full of Epig customers who will happily help and explain where you may have gone wrong in the method or process used.
Thank you for the compliment on our customer service, especially the communication, something again we would have been more than happy to continue with you even while at the customers address if needed and given instruction/guidance on its use, a little confusing as to why this service hasn't been taken advantage of again before taking to leaving a review, it would have taken less time than writing the review itself.
Thanks for your update, please search for the group Pro Oven Cleaning Tips UK on facebook, this is the one with the most members and many Epig product customers who im sure will be happy to advise - bio oven cleaning isn't the same as caustic so may have to adjust the way you attack them a little.
Great service and products, will use again.
Great service, on time and hassle free order. Well priced products and high quality.
20 maj 2024
Svar från Epig Cleaning Products Limited
Thanks for your review
Great company
Great company, easy to deal with. Amazing product. Fast service. 100% will be using going forward
2 maj 2024
Svar från Epig Cleaning Products Limited
Thanks David, look forward to hearing from you again
Great website
Great website, simple to order. Products are really good and speedy delivery
23 april 2024
Svar från Epig Cleaning Products Limited
Thanks for taking the time to leave us a review
Svar från Epig Cleaning Products Limited
Always adding to the range, glad you enjoy our products
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