Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Ovrrall, the products I've ordered from Epic have been great. But this time, the EPIC Shopping Cart is refusing my Debit Card. The Card and all the info is correct, Each time I try to pay it g... Se mer

Betygsatt 2 av 5 stjärnor

i’ve ordered a few times from this website, and most of them have been good. however, with my most recent order, i don’t know if the website glitched or what, but it used an incorrect address and even... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I got a cart and it stopped working on my first day using it, I followed all the instructions and I even put it to charge but it didn't work, it also had burned tasting flavor. I'm kinda disappointed... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

It looks like they've had a checkered past with spray on d8 products and such but these days they're selling legitimate thcA flower and it's some of the best I've seen. They NEED to update the website... Se mer

Företagsinformation

  1. Cannabisbutik

Skrivet av företaget

The best cannabis products in the world.


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

31 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Unable To Check Out! A Good Card Being Declined!

Ovrrall, the products I've ordered from Epic have been great. But this time, the EPIC Shopping Cart is refusing my Debit Card. The Card and all the info is correct,
Each time I try to pay it gives All the following errors;
▪︎ Card Number Is Not Valid
▪︎ Expiration Date Is Not Valid
▪︎ CVV is Not Valid
▪︎ Zip Code is Not Valid
After filling out the address fields, it keeps saying Shipping and Billing Address Must Match
I've checked and double-checked all the information and it's ALL CORRECT! I used the same card for a transaction elsewhere and it worked fine! I've attempted the transaction 5 times and got all the same error messages shown above. My bank says they DID NOT decline the card, that the problem is likely with EPIC's Shopping Cart software! Gonna have to find another place to purchase my concentrate!

28 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

OUTSTANDING!!

OUTSTANDING!!! The best flower variety I have ever come across. The QUICKEST SHIPPING I have ever experienced. Seriously, you really need to check them out! I am very satisfied with this wonderful company!

24 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Multi year customer and 0 customer service

I have been buying from them for a while and it’s been a good experience for the most part but my recent order has been horrible the customer service is none existent I have left emails and phone calls and not a single reply the order said faild yet still took the 40$ as of sep 24 I like ordering from here but this might be my last after a couple years

18 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This is one of the worst experiences…

This is one of the worst experiences I’ve ever had with a company. For the most part, things have gone alright - but this most recent transaction of mine has been horrendous.

If you need help with their customer service, GOOD LUCK. They don’t respond to emails. They don’t answer the phone. They don’t respond to texts. Their voicemail is full and you can’t leave a voicemail. This isn’t just BAD customer service, it’s nonexistent. My issue has been ongoing for two entire months where my package was returned to sender and yet no correspondence has been made on their part to rectify the situation with either a refund or another package sent out.

I’ve even attempted a chargeback from my bank, but Epic Vapor can apparently communicate with the bank to say the “order has been shipped.” I’ve emailed them and texted them my tracking # which clearly says “returned to sender.” Overall, this is a disappointing company. If you’re on the fence, let me help you: save your money, because it is a headache and a half if you actually need to talk to someone here.

UPDATE: As of sending this review, miraculously, they replied to my email and are planning to send a replacement. I’m still leaving the 1 star because of how horrendous this 2-month experience has been. I don’t understand why ANY company would take ZERO action when an item is returned to them by USPS, nor do I understand why a phone number is posted yet no phone calls are taken.

25 april 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Weird website but new products good

It looks like they've had a checkered past with spray on d8 products and such but these days they're selling legitimate thcA flower and it's some of the best I've seen. They NEED to update the website though and lab tests in on the THCA flower or I won't order anymore.

27 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Hellfire OG

Hellfire OG, try it, you won't be disappointed. The relaxation effects are on point, this is coming from a working disabled female. My bonus every night when i get home is smoking some flower from Epic. I've never been disappointed with Epic's products, they have great communication, fast shipping.

1 april 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

non existent customer service

i’ve ordered a few times from this website, and most of them have been good. however, with my most recent order, i don’t know if the website glitched or what, but it used an incorrect address and even used my old phone number as the contact number. i tried contacting customer support to try and see what could be done about it. i sent multiple texts, called 3 times, and even sent 2 separate emails. and still have heard nothing. and that was all last week. the customer service is not just terrible, it’s nonexistent, which makes me very sad because, like i said, i usually love this website and their products.

23 februari 2025
Omdöme utan inbjudan
Logotyp för EPIC Vapor

Svar från EPIC Vapor

Hey sorry about the bad experience. We had people out sick and your contact must have fell through the cracks. Let us know what we can do to make it up to you.

Betygsatt 1 av 5 stjärnor

This stuff is gross 🤮

This stuff is gross 🤮! I ordered two strains that looked exactly the same! Smells like nothing! Taste like ditch weed; very harsh! They sent me rejects at a premium price; and even confirmed that in an email! 😂! Hoping to help people not get duped by this company!
Definitely a negative 5 stars people!

“All of our flower is batch controlled, and we regularly reject flower that isn’t up to our standards. So, I can’t see how our flower was bad.”
“We normally reject about 10% - 20% of what we get.”

The reply is a lie! I have a photo and told them that! We wouldn’t smoke any of it! We pitched that junk! And they just sent us an email today! We didn’t care to contact them! We know fraud when we see it!

29 december 2024
Omdöme utan inbjudan
Logotyp för EPIC Vapor

Svar från EPIC Vapor

This client ordered in December and just now contacted us. All of our flower is California grown and we only select the best possible strains to sell. We have a satisfaction guarantee and accept returns for a refund, but not when clients used all of the product completely then complains months later. We asked for a photo but he said he smoked all of it. So if the flower was so bad, why did he smoke it all? That's like going to a restaurant, eating all of the food and then complaining, months later. This person is being dishonest.

UPDATE: Client, by their own reply supposedly bought bad weed, threw it away and never told us about it. Until over a month later. Ok sure! We refund if someone is not happy. But can't refund months later and when all product is consumed.

Betygsatt 1 av 5 stjärnor

Dont buy off this company

Dont buy off this company, fake products, fake pictures and not the accurate information

AVOID THIS COMPANY!!

NO CUSTOMER SERVICE AT ALL
NO PROFESIONALISM
NO REAL PRODUCTS FROM THE PICTURES
FAKE ADVERTISING

AVOID THIS COMPANY

22 januari 2025
Omdöme utan inbjudan
Logotyp för EPIC Vapor

Svar från EPIC Vapor

Hello Ebber, based on the conversation we had with you, this was in regards to a misplaced photo on one of our products. This mistake as been fixed and the website is updated. We offered to give you a refund if you are unhappy with our products. As you can see from other reviews people are very satisfied with our service and offerings. Let us know what we can do to make this right.

Betygsatt 5 av 5 stjärnor

The products that I have ordered…

The products that I have ordered arrived on time and I Am very pleased with the products that I bought. I'm very impressed with the quality and effects are great. Please keep up the good prices and quality me and my domestic partner love you guys.

7 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I got a cart and it stopped working on…

I got a cart and it stopped working on my first day using it, I followed all the instructions and I even put it to charge but it didn't work, it also had burned tasting flavor. I'm kinda disappointed with the product specially because not it doesn't even work

28 oktober 2024
Omdöme utan inbjudan
Logotyp för EPIC Vapor

Svar från EPIC Vapor

Hello, did you contact us about this problem? We offer replacements on malfunctioning vapes.

Betygsatt 1 av 5 stjärnor

Awful customer service

Awful customer service, they dont respond to texts or emails, they will also will not ship out orders properly with the correct buyer information. Beware!

Their website does not fill out shipping information from Google properly, which leads to orders being shipped to different addresses.

7 juni 2024
Omdöme utan inbjudan
Logotyp för EPIC Vapor

Svar från EPIC Vapor

Hello Alec, thank you for writing.

You were emailed your tracking number. Further it is available on our website under your account under orders. Also we ship out to the address you posted in your order. We do not modify the address. It is the customers responsibility to type in the correct address.

If you need any other information please let us know.

Betygsatt 4 av 5 stjärnor

Products work for me as advertised

Products work for me as advertised. The vape cartridges do start to taste burnt about half way thru use. My biggest problem is getting items delivered. Waiting two weeks for items is getting old. Time to move on and see what else is available i suppose.

22 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Just received my order and everything…

Just received my order and everything was as advertised! I have really bad arthritis in my hand and I purchased a bottle of Tincture as recommended by some gentleman with a funny name. Have to say, I took it this morning before I started working, and it is really paying dividends right now for me.

28 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This company has THE BEST Cbd balm I…

This company has THE BEST Cbd balm I have been able to get my hands on. Im writing this because its been hard to get a hold of this product and I asked if they could please notify me. Well they literally just called me and didnt put it back into stock until I was on the site so that I could buy as many as I wanted. Have never had a company do that for me. These people are the best

20 september 2023
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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