Enso Rings Omdömen 

62
•
TrustScore 3 av 5

3,1

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Disappointing quality for the price The quality of these rings is not what I expected based on how they are represented in the product photos. They look much shinier and better finished in the pic... Se mer

Betygsatt 5 av 5 stjärnor

My teenage son purchased three of these rings as gifts for his siblings for Christmas this past year. They loved them and wear them constantly. Even though they are silicone, they are very nice lookin... Se mer

Betygsatt 2 av 5 stjärnor

Flimsy, prone to tearing and while the warrany is "lifetime", enso charges $5 for each replacement. After the third time having to go through the process, the realization that you're now wearing a $55... Se mer

Betygsatt 4 av 5 stjärnor

Love the designs just don’t love the durability. I have multiple rings from enso. Their designs are all well done and intricate. Just each ring has ended up cracking or ripping and breaking at som... Se mer

Företagsinformation

  1. Smyckestillverkare

Skrivet av företaget

Enso silicone rings are safe, versatile & engineered to adapt to your job & active lifestyle. Shop unique wedding & engagement rings and silicone wedding bands. Lifetime Guarantee!


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

62 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,1

Alla omdömen

(62)

7 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Disappointed

Don't feel that this cheap piece of silicone is worth that much money. Feel like I wasted $60 on two of these. Wouldn't recommend for an amyone who is used to wearing very nice jewelry. In my opinion, the quality and price should be more geared towards High School age.

28 oktober 2024
Omdöme utan inbjudan
Logotyp för Enso Rings

Svar från Enso Rings

We're so sorry to hear you weren't happy with your purchase. Our rings are designed to breakaway if they catch on anything, making them a safe alternative to traditional metal rings. We know they aren't for everyone and that's okay!

You can view our return policy and submit a ticket using this link:

https://ensorings.com/pages/contact

Betygsatt 1 av 5 stjärnor

Terrible quality!

I ordered a Slytherin ring from the Harry Potter collection. It was absolutely hideous! First off it looked like it was less than half the thickness advertised. The design is so badly cut you don’t really get any of the images and the “paint” was already cracked, damaged, and peeling. The bottom of the ring looked like it had been grated, hacked, or chopped at. It was just the ugliest and cheapest looking thing. For a couple dollars sure but not 60+$.

31 oktober 2024
Omdöme utan inbjudan
Logotyp för Enso Rings

Svar från Enso Rings

We're so sorry to hear you weren't happy with your ring! We would love to look into this to see if there was a quality issue with your ring. Please fill out this form to submit a ticket and we'll get you taken care of!

https://ensorings.kustomer.help/contact/contact-us-BJrrqwjSd

Betygsatt 4 av 5 stjärnor

Bad Customer Service

Very happy with the product, however my ring was torn and I need to reorder. Order history does not show the size I ordered and Customer Service chat line was NO help at all, even after providing the order number, E2502339, placed September 10, 2021.

21 augusti 2024
Omdöme utan inbjudan
Logotyp för Enso Rings

Svar från Enso Rings

Hi Andrea, I'm so sorry to hear your ring has torn and that you didn't get the help you needed from your chat with our support team.

Your torn ring is covered by our Lifetime Warranty! We'd love to replace it for you, we just ask that you cover the shipping fee. Keep an eye out on your email- we will be reaching out shortly to replace your ring!

Betygsatt 5 av 5 stjärnor

Best Customer Service Ever!

Our original shipment was lost in the mail, and we only found out 2 weeks before our wedding. Enso not only sent us our original order, but since we got our rings engraved, they also express shipped us a set of regular rings to use at the ceremony, and did not charge us for any of the extras. By far the best customer service I have experience, and I truly feel like they saved our wedding. Can't say enough positive things about my experience!

31 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Phenomenal experience

Phenomenal experience. Loved the look of the rings, but I had bought the wrong sizes. Company told me to keep the original ones I bought and sent me new ones in the requested sizes without a shipping charge. My fiance and I are so happy with our Star Wars rings!

22 juli 2024
Omdöme utan inbjudan
Logotyp för Enso Rings

Svar från Enso Rings

We're so glad to hear you're loving your rings! Thank you so much for your kind words. Please let us know if there's anything else we can help you with!

Betygsatt 5 av 5 stjärnor

Customer service with this company is…

Customer service with this company is fantastic! A friend recommended Enso Rings to me after my fiancé and I got engaged. Shipping was fast, the rings were affordable- which I love. But my ring wasn’t the right size. They offered to exchange my ring for either the same or a new one, and told me I didn’t have to worry about sending my old one back. Wonderful experience and I understand why my friend recommended them!!! She also mentioned that after 2 years of wearing, her ring is holding up pretty well. She got the warranty to have it replaced if need be and I will as well. Thank you Enso!

27 juni 2024
Omdöme utan inbjudan
Logotyp för Enso Rings

Svar från Enso Rings

Thank you so much for your kind words, Samantha! Congratulations on your engagement!

Betygsatt 4 av 5 stjärnor

Love the designs just don’t love the…

Love the designs just don’t love the durability. I have multiple rings from enso. Their designs are all well done and intricate. Just each ring has ended up cracking or ripping and breaking at some point.

Customer service has been more than satisfactory and has replaced multiple rings.

I probably won’t be getting more but they’re definitely worth at least checking out.

23 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Product does not hold up

Ordered a Kylo Ren ring, and was thrilled when it arrived. Fit perfectly, and looked really nice. However, only a few short weeks later it started coming apart. I work an office job, so my hands are not exposed to harsh conditions. Very disappointed in this product, and couldn’t return because it was a clearance item at the time of purchase.

21 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Customer service was amazing

Customer service was amazing! My ring broke and was no longer available for a refund. I contacted customer support and they requested a photo and that I withdraw get store credit. Turns out I had lost the ring when I thought I'd put it in my purse. Company reached out a week later with a follow up email about my photo. I responded that I couldn't find the ring so I just bought a new one all together. I thought it was so sweet that the company reached out for a follow up and that that'd be the end of it. They then refunded me a portion of my order total as a thank you. I can't praise this company enough for going above and beyond!

21 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love enso

I love enso! They are so convenient and fairly priced and have a ton of options! I am a very active person and have lost my wedding ring multiple times. With enso rings I have multiple rings and can easily grab another one out of the drawer to honor the commitment I made to my spouse.

20 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great product; great warranty

I ordered a ring (sugar skull ring) and after a year, it started to rip. The company helped me find my order number and they stood behind their lifetime warranty (covers rips/tears) and mailed me a new ring.

4 januari 2024
Omdöme utan inbjudan
Logotyp för Enso Rings

Svar från Enso Rings

So glad we were able to get you a new ring! We've got your back, Stephen. Thanks for the kind review!

Betygsatt 1 av 5 stjärnor

No product and no response!

Took my money, returned for a replacement and still have no update and it’s been a month. I have sent SEVERAL emails with no response. You try and call their number and it goes straight to a voicemail telling you to leave a message. Will NEVER shop here again. Worst customer service or lack there of.

6 december 2023
Omdöme utan inbjudan
Logotyp för Enso Rings

Svar från Enso Rings

We're so sorry our responses were a bit delayed during the holidays. I checked in on your order and noticed we processed your exchange the same day you wrote this review. We hope you're loving your new ring!

Betygsatt 2 av 5 stjärnor

Bummer

Bummer. I should have checked the reviews before ordering. They are very expensive for basically a jelly ring. Sure, they're shimmery like their ads show, but they're also itchy and trap water underneath so you get kind of a patch of raw skin under. Not worth the price.

1 december 2023
Omdöme utan inbjudan
Logotyp för Enso Rings

Svar från Enso Rings

We're so sorry to hear you weren't happy with your purchase! Our support team is always happy to help with a return or exchange within 30 days of you receiving your order.

Betygsatt 2 av 5 stjärnor

Not sure silicon is worth it longterm

Two years after purchase I put in for a warranty because the ring was literally ripping. So there is serious lack of quality for a person who wears their ring everyday even though I don't know for sure how long high quality silicon rings take to fall apart and enso's blog claims it can take "years" to break down. Well two is the number of years. Next is the fact that two years ago when I bought the ring I chose/got the 5-7 day flat rate shipping for free. After processing the warranty they want $5.99 for that same free shipping. So each time you want to replace your ring on their lifetime warranty you will be $5.99 when it should be free. I'm not sure if I want to keep doing that if I can get a whole set of silicon rings on amazon for $10.(although I don't know if the amazon ones will break down in less then two years) Silicon is more comfortable but titanium is the best way to go if you cannot afford tungston. Wow way to waste company time replying with what I already said. How intelligent! I'm not sure what planet you live on but on this one it's is not a lifetime warranty if people have to pay money every time they replace the ring.

14 november 2023
Omdöme utan inbjudan
Logotyp för Enso Rings

Svar från Enso Rings

Since silicone is a soft material, it will wear down over time. That's why we have you covered with our Lifetime Warranty! We'll replace the rings as many times as you need, we just ask that you pay the shipping and handling fee. Our team will package up your new ring and have it headed your way as soon as possible!

Betygsatt 1 av 5 stjärnor

I got the ring and it didn't appear as…

I got the ring and it didn't appear as the picture notated. The rep said all rings are and crafted and will not look the same, but it just was my desired look and the other rings were not what i was looking for, so asked for refund. The answer was no.
I would maybe stay away form them. It was only $ 31
A Bauer

24 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I should have looked here first before…

I should have looked here first before ordering!!
Their tracking email said the package was delivered and gave the date and time. I didn’t receive the package and none of my neighbors did by mistake either. I have proof there was no delivery as there was no motion detected by my video doorbell at the time of supposed delivery.
It’s pretty telling when there’s a link for “Don’t see your package”
THEY PLAN ON THIS HAPPENING

18 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bad product quality + bad CS = Avoid Enso Rings

The rings are too expensive for the quality they offer. €40 for a cheap piece of silicine that frays on the edges and looks nothing like the photos on the website. Had to pay the shipping fee to return the rings and they won't refund my money. They initially said the refund for processes and the money should be available on my bank account in five days max, it's been 12 working days and still no money. AVOID.

14 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I have to give it 1 star

I have to give it 1 star, I purchased a ring from enso rings back in early Aug, 6 weeks ago. Still I have not received the item. When I email enso all the tell me is to look at the tracking number, do enso not think I'vetried tracking it. Still No ring and still no offer of a refund when I requested it. Shame on Enso, keep the money now! And your ring where ever it is.

18 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ring looks nothing like advertised

Ordered a ring from them. One of their Lord of the Rings series. What I got looks absolutely nothing like what they use in their photos. The color is coming off but even worse is the ring has a tribal design in it that is supposed to be black with silver everywhere else on the ring. It’s a blob of black with silver around it. The design doesn’t even continue around the whole ring. It has a gap in the design which looks terrible if the ring spins around while wearing it. Should’ve sent it back the very first day so that’s my fault. Never ordering anything else from them again. No replacement, no exchange just a warranty left so why would I want another one that isn’t as advertised? They got their money and I got some silicone junk.

31 juli 2023
Omdöme utan inbjudan

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