Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

When trying to find homework help you usually now find only AI generated answers or the same copied data on first 5 sites google feeds you. Enotes had an actual teacher answer my questions!! And their... Se mer

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Betygsatt 1 av 5 stjärnor

I think it is outrageous that enote ASKS for subscription. Hence I am a university student I consider it important to find reliable and informative sources, which I can lean onto when it comes to stu... Se mer

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Betygsatt 1 av 5 stjärnor

I have used eNotes in classes many times. They used to provide extensive, thorough coverage (often a few hundred pages) of the book or author in question. And a subscription would let me download as m... Se mer

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Betygsatt 5 av 5 stjärnor

It is a trustworthy educational app. I am using this eNotes since past three years. All analogy and discussions are enriched. Homework help answers are very insightful, efficient for a better understa... Se mer

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Företagsinformation

  1. Läroanstalt
  2. Bloggare
  3. Högskola
  4. Högstadieskola/gymnasium
  5. Privatlärare

Om eNotes.com

Skrivet av företaget

Known as The Literature Experts, eNotes.com is an educational platform established in 2004 designed to assist students and educators with classroom activities and homework. The website provides many resources to enhance learning and understanding across various subjects, including study guides, lesson plans, literary criticism, and quizzes. eNotes offers in-depth analyses and critical interpretations of texts, which are particularly useful for literature students and are essential for developing a deeper understanding of the material.

At eNotes, we believe in harnessing the power of technology to enhance your learning experience. That's why we've integrated innovative study tools like the Essay Lab, Instant Answers, and AI Fact-Checks. The Essay Lab is not just a tool; it's your personal writing coach, tailoring its guidance on structure, content, and thesis statement ideas to your specific needs and helping you refine and perfect your writing.

Instant Answers, powered by Prospero, our state-of-the-art AI, offers real-time responses to academic questions. It draws from a vast collection of literary and educational content from the eNotes library. This instant support is a game-changer, providing students with the answers they need right when they need them, especially for those needing quick clarification or answers while studying.

eNotes ensures the reliability of information through its unique AI Fact-Check feature. Once an AI-generated answer is provided, it can be fact-checked by human educators, combining the speed of AI with the reliability of expert verification. This blend of technology and human oversight ensures that students and teachers receive accurate and dependable educational support. Our educators are teachers, professors, and literature experts, leaving students in trustworthy hands.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

181 omdömen

5 stjärnor
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Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Limited Access…

I realized that I need more answers to questions I may have than would be available. If I need answers to several questions in a short period of time, I would not have that opportunity.

29 december 2023
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Svar från eNotes.com

Hi Barbara! Thanks for leaving your feedback. The subscription includes unlimited Instant Answers. We will have someone from customer service reach out since it sounds like you are having trouble. I hope that you are having a good day!

-eNotes Team

Betygsatt 1 av 5 stjärnor

I signed up for promo but they charged…

I signed up for promo but they charged me full price and no response from customer service

29 december 2023
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Svar från eNotes.com

Hi Jane! Sorry for the late reply. We have cancelled and refunded your order in full. Please allow 2-7 days for the refund to process. I hope you have a great day!

-eNotes Team

Betygsatt 2 av 5 stjärnor

Still waiting to hear back about my…membership.

Still waiting to hear back about my membership. I’m a bit confused.

23 december 2023
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Svar från eNotes.com

Hello and thanks for leaving your feedback. Sorry for the customer service delay—we were a little short staffed over the holidays. It looks like your pass was upgraded at no additional charge so you should have access to both student and teacher resources. Please let us know if you have any other questions or problems, and happy new year!

-eNotes Team

Betygsatt 5 av 5 stjärnor

eNotes is a very effective learning…

eNotes is a very effective learning tool. I highly recommend their service.

11 december 2023
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Svar från eNotes.com

Hello! Thanks so much for leaving your feedback. We are happy to hear that you find our learning tools helpful! Please let us know if there its anything we can help with in the future, and I hope that you have a great day!

-eNotes Team

Betygsatt 5 av 5 stjärnor

Excellent Customer Service

Excellent Customer Service. They responded promptly to my problem, listened well, and fixed it ASAP. Thank you.

11 december 2023
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Svar från eNotes.com

Hi Tim! Thanks so much for taking the time to leave your feedback! We are so glad to hear that customer service was able to resolve your problem. Please let use know if there is anything we can help with in the future, and I hope you have a great weekend!

-eNotes Team

Betygsatt 5 av 5 stjärnor

They were so very intelligent

They were so very intelligent. They answer all what I ask .Thanks a lot 🙏

3 december 2023
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Svar från eNotes.com

Hello and thanks for leaving your review for eNotes! We are happy to hear that you like our website. Please let us know if there’s anything we can help with in the future, and I hope that you have a great weekend!

-eNotes Team

Betygsatt 5 av 5 stjärnor

It is easy to find out answers to your…

It is easy to find out answers to your questions about the subject; and e- Notes gives the reader the analysis in details that is needed for the reader.

30 november 2023
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Svar från eNotes.com

Hello, and thanks so much for leaving your kind feedback! We are happy to hear that you find our answers helpful and detailed. Please let us know if there is anything we can help with in the future, and I hope you have a great day!

-eNotes Team

Betygsatt 4 av 5 stjärnor

good

enotes is one of the largest study guide website and I like its content, however it infuriated me that although I subscribed I can only download limited amount of content, I think it is 10 pdfs per month, and I didn't like that at all

5 december 2023
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Svar från eNotes.com

Hello! Thanks for taking the time to post your feedback. I do understand what you are saying about PDF download limits. Please email support@enotes.com and we would be happy to email you a few more PDFs. I hope that you have a good weekend!

-eNotes Team

Betygsatt 1 av 5 stjärnor

Inaccessible

Inaccesible

27 november 2023
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Svar från eNotes.com

Hello and thanks for leaving your feedback! I am sorry you had trouble accessing the website. We have refunded your order and please allow 2-7 days for the refund to process. I hope you have a great day!

-eNotes Team

Betygsatt 3 av 5 stjärnor
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Svar från eNotes.com

Hi Jeff! Thanks for leaving your feedback. I am sorry we don’t have the material you need. We will have someone from customer service reach out to see if you need a refund. I hope you have a great day!

-eNotes Team

Betygsatt 5 av 5 stjärnor

I asked a question and the answer came…

I asked a question and the answer came almost immediately and to the point. Excellent analysis that helps better understand the book

17 november 2023
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Svar från eNotes.com

Hi Julie! Thanks so much for taking the time to leave your feedback. We are so happy you are enjoying our Instant Answer service! Please let us know if there is anything we can help with in the future, and I hope you have a great day!

-eNotes Team

Betygsatt 4 av 5 stjärnor

Found it pretty good

Found it pretty good. Got the answers quickly and was helpful

15 november 2023
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Svar från eNotes.com

Hi Lucille! Thanks so much for leaving your feedback. We are thrilled to hear you are enjoying our Instant Answers service! Please let us know if there is anything we can help with in the future, and I hope you have a great week!

-eNotes Team

Betygsatt 1 av 5 stjärnor

I was on your website and was promised…

I was on your website and was promised I would not be charged as it was a trial period . To my shock I was charged on my paypal account . Please reverse the charges of 15 $ . This is not what I was given to understand and I am really disappointed.

10 november 2023
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Svar från eNotes.com

Hi Coralie! Thanks for leaving your feedback. You were charged because your free trial was canceled after the 48-hour free trial period. Sorry for any confusion on the website. I have canceled your order and processed a refund of $14.99. Please allow a few days for the refund to process.

Let us know if you ever want to give eNotes another shot in the future, and we would be happy to set you up with a free month. Let us know if you have any questions, and I hope you have a great holiday season!

-eNotes Support

Betygsatt 2 av 5 stjärnor

Every opening in every paragraph in the…

Every opening in every paragraph in the outline was the same. That is not the point of an essay outline; I will not renew my subscription.

Thank you.

10 november 2023
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Svar från eNotes.com

Hi Lesley! Thanks for bringing this to our attention. We will check out any possible essay outline bugs. We will have someone from customer service contact you right away about your order. I hope you have a great holiday season!

-eNotes Team

Betygsatt 5 av 5 stjärnor
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Svar från eNotes.com

Thanks so much for leaving your kind review! We are happy to hear that you find our website and app easy to use. Please let us know if there is anything we can help with in the future, and I hope that you have a great day!

-eNotes Team

Betygsatt 3 av 5 stjärnor

Buyer Beware

Buyer Beware. The free 48 hour access is not free if you download anything. I must have missed that information before I signed up and downloaded information. With that said, what I downloaded was very good, useful, and helpful. And I cancelled my subscription anyway due to either misleading info on their part or from my lack of observation. Live and learn.
And my money has been refunded as stated. Thank you eNotes.

10 november 2023
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Svar från eNotes.com

Hi Susan! Thanks for taking the time to post your feedback, and sorry for any confusion with the free trial. I have refunded you $14.99 for the order, and you will still have access for the next month, should you choose to use it. Please allow 2-7 days for the refund to process. Let us know if you have any questions, and I hope you are having a good day!

-eNotes Team

Betygsatt 2 av 5 stjärnor

The study guide was useless short.

The study guide and summary was useless short, just a few paragraphs (Gore Vidal, Julian). Very disappointing given the price for a subscription. Some books have good lengthy reviews, others have barely anything. You can't tell until you pay. Very deceptive.

Follow up: The company graciously refunded me for the subscription after reading my review, so I have raised the rating from one star to two for excellent customer service.

28 oktober 2023
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Svar från eNotes.com

Hi David! Thanks for leaving your feedback. I am sorry we don't have the material you need. We have word counts on every page that should be visible before purchase, and everything can be seen with the free trial (the online material is the same as in the PDFs, but I'm sorry for any confusion). I have refunded you $54.86 for the order, and you will still have access for the next year should you choose to use it. I hope you have a great day!

-eNotes Team

Betygsatt 5 av 5 stjärnor

The response to my question was prompt…

The response to my question was prompt and helpful. The only problem is that the subscription is more expensive, and I really don't see why that needs to be. My salary as a teacher hasn't increased in more than 5 years, but everything is costing so much more.

5 november 2023
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Hello! Thanks for leaving your review for eNotes! We are glad to hear that your question response was helpful. We understand the Teacher Pass is expensive, and we refunded 50% of your order. Please allow 2-7 days for the refund to process. Let us know if there’s anything we can help with in the future, and I hope you have a great day!
-eNotes Team

Betygsatt 5 av 5 stjärnor

Very informative with study notes…

Very informative with study notes needed. Fast and convenient.

29 oktober 2023
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Svar från eNotes.com

Hi Martha! Thanks so much for leaving your positive review for eNotes! We are thrilled that you are finding our study guides informative and convenient! Please reach out anytime if you need help in the future, and I hope that you are having a good day!

-eNotes Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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