Order delivered on time, packaged carefully. Computer has been running smoothly for months until an issue with of my computer fans. Emailed support, week later ZERO response. Called twice, phone rin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered deal listed on Ozbargain, order took 1 week to ship and arrived at the end of week 2 after purchase (to Adelaide). Good turn around for custom order (changed CPU), PC arrived well packaged wit... Se mer
Engima ran out of the original motherboard in the pc I ordered, then accidentally left up the ad for the non-ozbargain sale price of the same pc. After they quickly took it down they then offered me a... Se mer
It was good , would have preferred having some of the cables that came with the pc parts (im sure there were some extras that were'nt included) but not a big deal. No issues with pc itself, it did com... Se mer
Företagsinformation
Skrivet av företaget
Creating premium and boutique gaming, workstation, streaming and vr PCs right here in Australia. Enigma PC provides industry leading Australian warranties and lifetime support. Look no further for your next ready to go or custom PC.
Kontaktuppgifter
Australien
- enigmapc.com.au
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy Aussie based company
Great coms and easy to deal with
Easy checkout of products, fast communication and easy to sort things out
Excellent built
Lots of customer support
Lots of customer support, quick response times as well. Amazing product
Enigma provided a great pc at a great…
Enigma provided a great pc at a great price. They gave me a free upgrade when one of my chosen parts was not in stock, and when there was a small issue went above and beyond to resolve the issue.
Happy with my purchase a week after I…
Happy with my purchase a week after I received it. Dispatch took a little longer than advertised.
Computer arrived in one piece but the…
Computer arrived in one piece but the nvme was either not installed correctly or was dislodged in transit. Reseated it myself and it's working fine. Other than that, A+ service!
Helpful + accommodating + quality build
I have purchased 2 PCs from Enigma PC and my experience with them have been exceptional. The build quality is awesome and their quotes are value for money. Nick is very helpful and and accommodating and above all a nice person. I highly recommend Enigma PC for anyone looking for a prebuilt. Well done Enigma, keep it up.
Quality built and workmanship.
Quality built and workmanship. On time delivery. Responsive in communications. Very happy with the service.
Easy to access and use.
Website was easy to use, customer service was great for any queries, and the tracking system was efficient.
Best Custom Gaming PC’s
Ordered my PC and arrived 10 days later. The build quality was amazing. Enigma PC support were so easy to get a hold of and were so helpful. Highly recommend if you are looking to buy a custom PC.
Fantastic service
Unfortunately I have had to update my original review. I originally purchased two high specification PC's from Enigma. The builds were great and assembled well. The customer support was quick and helpful. The pricing on components was very competitive.
Everything was great until I had an issue. I had to return the PC to them and they decided to replace the GPU. After just over a week, I picked up the PC, but had the exact same issue. I decided to troubleshoot myself and realised the PSU had burnted cables. They requested the PC back again, however I needed the machine and so purchased a replacement PSU locally. I returned the faulty PSU to them asking for a refund. They ignored me for weeks due to the 'Christmas shutdown. There was no auto response for the support email. I wasted a lot of time, effort and money to resolve an issue they missed. The replacement PSU was $159 and I had to pay $18 to post the faulty one. They offered $75 and only incrased to $95 after I pushed back. I appreciate they have tight margins, but I feel the lack of transparency and delays made a normal support process painful.
They pushed the boundaries of the ACCC recommendations for reasonable timeframes, return costs and fixing a major issue.
Custom order received promptly
PC Came in earlier than expected!
Very happy
Very happy. Great build, next to no bloatware with windows pre install purchase too. Transport safely
Well communicated on time and how…
Well communicated on time and how things were progressing. Highly recommended
My first time buying from Enigma
My first time buying from Enigma, but i can assure you it wont be my last!
As someone who generally builds his own PC, it was a pleasure to have a device built and shipped so quickly with proper communication!
My son is very happy and will have a PC to last easily 5 years!
Great communicator and great product
Great communicator and great product. Had a small issue where they forgot to give me screws which they resolved very quickly.
Great computer and a great price
Great computer and a great price. Saved several 100s through enigma compared to local suppliers
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