Dress is a different colour to what was…
Dress is a different colour to what was on the website and quality is very poor. I have emailed their so called support team 3 times now to issue a refund/return and there has been no response.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Dress is a different colour to what was on the website and quality is very poor. I have emailed their so called support team 3 times now to issue a refund/return and there has been no response.
I'd give Emyri a half star if that were possible. I ordered a pair of boots that took 10 days to be dispatched, then when I received them two weeks later I couldn't even get them on. They were designed for people with no heels. I have since emailed 'customer service' multiple times and heard nothing back. They are a shit company, selling shit products that don't even match the photos on their site. Don't waste your money on this crappy business.
Bought a bracelet collection from these muppets. It was just a small present for my partners 70th birthday. It arrived after 2 weeks and was simply of crap quality and suitable for a skinny child. Emailed them twice no response. Luckily I bought it by credit card. Refund in full coming my way. Don’t by off these rogues.
Never received the product- a complete scam
Ordered a dress for a wedding.. no response to any emails..took money and no dress..absolute scammers..do not use this company.. now no dress for wedding and I'm the mother of the groom..disgusting to take money and destroy someone's special day with her only son
I ordered two skirts 9 days ago, I don't have any information at all. I wrote them asking about my order several days ago, and haven't heard anything back. If they don't respond, I'll have to stop payment, since I was already charged.
Don’t purchase from this site. It’s been 15 days since I purchased from them and they still haven’t shipped my items or provided any updates to any emails.
Avoid it at all costs!!! utterly a SCAM!!!!!!!!!!!!!!!!!!!!!!
An update: I ordered a dress on 16th May it is now the 19th June - after complaining half a dozen times still no response from the 24/7 customer service! Now I've had an email from Relay awaiting a delivery from China! Never again will I order from a company advertised on Instagram and before checking on Trustpilot DO NOT ORDER from this company.
DO NOT ORDER. YOU WILL NOT GET YOUR MONEY BACK.
I have sent 5 emails to customer support email on my most recent order and had no response on how to return my items. I'm now having to go through Klarna and raise a complaint against this online retailer to get my money back.
Good quality product but it took weeks to arrive and when you contact the company they don’t reply.
Ordered a dress, which did arrive. Very poor quality and pretty see through. Wanted to return it but have contacted them 3 times and no response. What a waste of money. Dress not good enough to sell on vinted either. Do not buy from here.
DO NOT ORDER FROM HERE. I ordered two items of clothing in may and I have contacted them several times to try and arrange a return and I have heard nothing back. I think this company is a scam.
Poor quality order, absolutely no response from customer service, have emailed 5 times over 2 weeks trying to place a return and nothing. Website says 24h response times but don't believe it
Not hopeful about getting my money back
Do not buy
Took my money and had no communication from them !
I emailed them and still no response!
Still no order has arrived, be very wary .
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.