Download O.K and easy to follow. Passcode was not automatically supplied . A.M. request for same by email was answered in P.M. However to activate each item, the demo was unclear and too fast for... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Buying a game was simple enough but when my step son went to put in his information because he was the one who wanted the game. I was just going to pay for it. It kept saying there was an error so I h... Se mer
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the game I purchased from Egaming wouldn't work , after a surprisingly quick response from their tech people it was determined the problem was with my computer not being fast enough for their game to... Se mer
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Atrocious customer service. Lied about shipping the item which never happened. Dragged on for over 2 weeks because of unethical business practices.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Online Video Games Retailer | PC, Mac, Consoles & More
Kontaktuppgifter
Storbritannien
- helpdesk@egaming.com
- empiregaming.com
2,4
Dålig
972 omdömen
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Haven't been able to find or activate…
Haven't been able to find or activate the game despite installing steam. No warning before purchase I would need to either.
After sales team were terrific and when they were unable to help sort the problem instantly refunded. Thank you.
5 oktober 2021
Svar från EGAMING.com
Hello Colin,
Thanks for your review.
We are unable to locate any support email regarding this issue, we would have much appreciated if you had given us the opportunity to resolve the issue prior to leaving a negative review.
Please use the link below to get in touch with us and we will help you resolve the issue:
https://support.egaming.com/hc/en-gb/requests/new
Kind regards,
EG team
Thx alot for everything and the great…
Thx alot for everything and the great quality of customer service when required!!
5 oktober 2021
Svar från EGAMING.com
Thank you
Sorry..
Sorry... but I had a hard time figuring out how to make it all work. I tried following the instructions but it took forever to get it downloaded and started up for me. Kind of a confusing process...
Dan
4 oktober 2021
Svar från EGAMING.com
Hello Dan,
Thanks for your review.
The game can take some time to download depending in your internet connection speed.
We have a support team that can help you step-by-step if you are having difficulty with the installation process. We would have much appreciated if you had given us the opportunity to help you with the issue prior to leaving a negative review.
Kind regards,
EG team
Svar från EGAMING.com
Thanks Geoff
It just works.
The key works as intended. Just had to wait a few minutes to get a call and mail for the key. Explained me how to redeem and download. Nice, professionnal and everything. I'll give you guys a 5 and thank you again.
2 oktober 2021
Svar från EGAMING.com
Thanks Draeka
Svar från EGAMING.com
Thanks Paolo
Svar från EGAMING.com
Thank you
I was impressed
I was impressed. As smooth a process as I could ask for when buying a steam code. It arrived quickly and I had no problems with activation. Excellent work, Egaming.
22 september 2021
Omdöme utan inbjudan
Svar från EGAMING.com
Thanks Noah
Ordered Cities: Skylines
Ordered Cities: Skylines 70% off the original price listed on steam. Works fine, thanks!!
17 september 2021
Omdöme utan inbjudan
Svar från EGAMING.com
Thanks Jack
TW: Rome 2 Spartan Edition
Bought the game, received multiple email confirmations as well as the code to redeem the game rather quickly and instructions for how to activate it. Fast, easy, reliable.
10 september 2021
Svar från EGAMING.com
Thanks Age G.
Return policy is terrible
Return policy is terrible. My game was not functioning, but they refused to refund it for me.
10 september 2021
Svar från EGAMING.com
Hello Lindsay,
Thanks for your review.
Our support team had requested further information regarding the issue, however, they still haven't heard back from you. We would have appreciated it if you had given us the opportunity to resolve the issue before coming to such conclusion.
Kind regards
EGAMING Team
My experience with purchase of a game…
My experience with purchase of a game was absolutely a delight.
I received the Steam code within 5 minutes of the purchase and the codes were accepted by Steam without any issues. Very happy to recommend egamingcom.
9 september 2021
Svar från EGAMING.com
Thanks Bill
There was issue/buy problem that…
There was issue/buy problem that occurred but customer service worked till they figured it out while being really respectful an going out of the way to reach out,over and over with ideas,show he cared and was determined.
End the end,probley 1hr. Or just under and all was fixed with 100% satisfactory.
8 september 2021
Svar från EGAMING.com
Thanks Justin
Got my code as soon as I hit submit…
Got my code as soon as I hit submit order! And they’re legit codes too! I trust them with my life
7 september 2021
Svar från EGAMING.com
Thanks Monica
Svar från EGAMING.com
Hello Keira,
Thanks for your review.
Please use the link below to describe the issue and we will help you:
https://support.egaming.com/hc/en-gb/requests/new
Kind regards,
EGAMING team
Your Tech support in downloading my…
Your Tech support in downloading my game was fantastic. Very quick response and understandable instructions to follow, for the download problem. Thanks again.
6 september 2021
Svar från EGAMING.com
Thanks Ernest
Svar från EGAMING.com
Thanks Tracey
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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