Emg Motor Group Omdömen 

400
•
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Bought my JAECOO from EMG Huntingdon sales people where very pleasant, after buying the car had a couple of minor problems which were soon solved by Alex and co. Very helpful.

Betygsatt 1 av 5 stjärnor

I bought Nissan Qashqai on 13 May 2025 and salesperson & two managers accused us of dishonesty about our P/X which upset us a lot. Later we found many scratches on the car's wheels. Between three man... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Just bought a Polestar 2 from EMG Kings Lynn. It was refreshing to deal with a highly professional company that offered all the support and assistance required without the pressure normally expected w... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Big thanks to James at EMG Duxford! He kept us updated throughout, never applied any pressure, and genuinely didn’t feel like a typical car salesman. The personalised videos were a brilliant touch... Se mer

Företaget har svarat

Företagsinformation

  1. Fordon och transport

Skrivet av företaget

The home of @Kia, @Mazda, @Nissan & @Mitsubishi. Franchised Service Centre for teh above and #Citroen, #Hyundai, #Fiat & #Ford


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

400 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 52 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(400)

112 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

we have just purchased a RS5 from EMG…

we have just purchased a RS5 from EMG and I must say I have been very impresses with the staff. Very Professional and know there market very well. I would like to say a big thankyou to Paul for going at his way to make the sale go as smoothly as it could living over 200 miles away from the EMG dealership was a logistical night mare for me. Paul made it very easy Thankyou
Louise

21 juli 2025
Omdöme utan inbjudan
Logotyp för Emg Motor Group

Svar från Emg Motor Group

Hello Louise Smallwood, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! Thank you, and have a fantastic day!

Betygsatt 5 av 5 stjärnor

The staff at EMG Kia Kings Lynn were…

The staff at EMG Kia Kings Lynn were excellent because they allowed us plenty of time to test drive 2 vehicles and ask lots of questions. Superb after sales service too.

24 juli 2025
Omdöme utan inbjudan
Logotyp för Emg Motor Group

Svar från Emg Motor Group

Alison Ramsey, we strive for 100% satisfaction, and it is great to see you had such a positive experience.If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Betygsatt 1 av 5 stjärnor

Made a equire regarding a Kia car

Made a equire regarding a Kia car . Was asked by Robert Duncan to provide photos of my car which I did straight away was told be in touch on Saturday morning. This come and went so I call the dealership and spoke to a salesman called Matt . Who did this in 10 mins . Not even a call back so I made it clear I would shop elsewhere.if I was buying a new vehicle they would have bent over backwards . Very poor service Cambridge branch

2 augusti 2025
Omdöme utan inbjudan
Logotyp för Emg Motor Group

Svar från Emg Motor Group

We’re very sorry to hear about your experience and understand your frustration. This does not reflect the standard of service we aim to provide. Please contact us directly at customer.service@emgmotorgroup.com so we can address your concerns and discuss how we may assist you further.

Best regards,
The EMG Cambridge Team

Betygsatt 4 av 5 stjärnor

Very pleased with my new used car

Staff very professional, friendly and had a thorough knowledge of their used (& new) stock vehicles. Was listened to by our salesman Marc and vehicle decided upon was within my agreed price range. Could have given 5 stars but a couple of very small issues which needed me to return to the garage x 2 but these were fixed within a few days.

26 juli 2025
Omdöme utan inbjudan
Logotyp för Emg Motor Group

Svar från Emg Motor Group

Hello, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

Betygsatt 5 av 5 stjärnor

Took my KIA car in for it's service…

Took my KIA car in for it's service plans A/C re-gas, everything was sorted out for me with no hassle, a special thank you to Joshua Gibbs for his 1st class attention to detail.

28 juli 2025
Omdöme utan inbjudan
Logotyp för Emg Motor Group

Svar från Emg Motor Group

Peter Rollings, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Betygsatt 5 av 5 stjärnor

Duxford EMG is the best

I have had my Mitsubishi PHEV serviced many items over the years at Duxford EMG. Everytime it’s been a pleasant and brilliant experience. Very friendly professional staff who never fail to go above and beyond to help and make you feel special. I wholeheartedly recommended EMG Duxford branch.

24 juli 2025
Omdöme utan inbjudan
Logotyp för Emg Motor Group

Svar från Emg Motor Group

Hello Rod, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Betygsatt 5 av 5 stjärnor

New car

Went to EMG motors in Ely today & the gentleman who dealt with us was so nice,very professional helpful & explained everything to us,his name is Marc Zochowski he made us feel comfortable & he was also funny he had me & my friend giggling he made our experience enjoyable & made sure the car I picked was right for me thank you Marc ⭐️⭐️⭐️⭐️⭐️

23 juli 2025
Omdöme utan inbjudan
Logotyp för Emg Motor Group

Svar från Emg Motor Group

Hello Cheryl Holland, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Betygsatt 1 av 5 stjärnor

Poor service. Don't buy anything from EMG group

I bought Nissan Qashqai on 13 May 2025 and salesperson & two managers accused us of dishonesty about our P/X which upset us a lot. Later we found many scratches on the car's wheels. Between three managers, who offered filling up with petrol and £75 towards wheel repair, which we refused. EMG couldn't resolve the complaint which we submitted on 15th May. Managers insisted that I pay £250 deposit to return the V5C to them, and when we did, it took them 6 weeks to refund me.

13 maj 2025
Omdöme utan inbjudan
Logotyp för Emg Motor Group

Svar från Emg Motor Group

M Mia, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at customer.service@emgmotorgroup.com when you have a chance. Thank you, and we look forward to hearing from you.

Betygsatt 5 av 5 stjärnor

Great Used Cars

Very helpful sales team. Professional and friendly. All used cars presented in tip top condition

16 juli 2025
Omdöme utan inbjudan
Logotyp för Emg Motor Group

Svar från Emg Motor Group

Paul Court, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

Betygsatt 5 av 5 stjärnor

Have purchased 3 cars from emg all have…

Have purchased 3 cars from emg all have been superb cars . The lastest car I purchased from emg ely. The sales staff from ely were friendly very informed and not pushy. I was very happy with the price they gave me for my car and the price I paid for the car I purchased. I have been having my cars serviced at ely emg for many years and have always given me a 5 star service.

9 juli 2025
Omdöme utan inbjudan
Logotyp för Emg Motor Group

Svar från Emg Motor Group

Edmund Lawlor, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! Thank you, and have a fantastic day!

Betygsatt 5 av 5 stjärnor

Quickly answered my online query

Quickly answered my online query.
Very good response. Helped me to understand and update finance application forms.
Paper work done Quickly.
All good.

16 juli 2025
Omdöme utan inbjudan
Logotyp för Emg Motor Group

Svar från Emg Motor Group

Hello Elizangela, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

Betygsatt 5 av 5 stjärnor

the sales team was so helpfull i would…

the sales team was so helpfull i would recmend any one to buy a car from them

30 juni 2025
Omdöme utan inbjudan
Logotyp för Emg Motor Group

Svar från Emg Motor Group

Stephen Gilbert, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a fantastic day!

Betygsatt 5 av 5 stjärnor

Went to EMG Haverhill on the off…

Went to EMG Haverhill on the off chance. Paul was fantastic and helpful as always. We found the right car at a fair price, they even kept the car until son turned 17. Best of all they are local.
Will always try them 1st.

2 juli 2025
Omdöme utan inbjudan
Logotyp för Emg Motor Group

Svar från Emg Motor Group

Hello Freddy Fox, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a fantastic day!

Betygsatt 1 av 5 stjärnor

Avoid

I bought a car from EMG Spalding in February and to this day I have had nothing but issues with my car. From a cracked sunroof on the day of collection, a faulty electric boot lid, missing undertray, heavily worn suspension bushes, faulty charging system and now as of this morning a “powertrain issue” leaving my car limited and forced to return to Tesla for the 4th time within 5 months I am beyond frustrated.
Emg were extremely helpful and responsive until they received my money and I drove away with the car, since then I have raised a formal complaint which has been ignored as well as 3 follow up emails. Phone lines are always fobbed off with no head office or manager available. I have had to contact citizens advice as I have been left out of pocket for all the issues with my car apart from the boot and sunroof. And now have a car which is stuck in limp mode until I can get it into Tesla for another repair.
Don’t touch a car from these people unless you want to be left with a money pit and no support from anyone.

8 juli 2025
Omdöme utan inbjudan
Logotyp för Emg Motor Group

Svar från Emg Motor Group

We appreciate you bringing this experience to our attention. If you are willing, please contact us at customer.service@emgmotorgroup.com at your earliest convenience. Thank you.

Betygsatt 5 av 5 stjärnor

EMG CAMBRIDGE EXELLENT

i am disabled military veteran ,had my new kia sportage collected returned 10000 mile service ,cambridge emg ,exellent ,lady picking up & returnimg car very polite knowledgable , exellent service thankyou .

8 juli 2025
Omdöme utan inbjudan
Logotyp för Emg Motor Group

Svar från Emg Motor Group

Michael, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a fantastic day!

Betygsatt 5 av 5 stjärnor

EMG Ely Great cars great people! 😁

The experience at EMG Ely was fantastic because, Marc Zochowski from first contact made the whole process of purchasing my used Kia very enjoyable. Marc was very professional and informative but more importantly made the whole thing fun! I can't praise Marc highly enough he is a real credit to EMG Ely

24 juni 2025
Omdöme utan inbjudan
Logotyp för Emg Motor Group

Svar från Emg Motor Group

Adrian Mackintosh, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a fantastic day!

Betygsatt 5 av 5 stjärnor

Very friendly and helpful staff.

1 juli 2025
Omdöme utan inbjudan
Logotyp för Emg Motor Group

Svar från Emg Motor Group

Victor SimsCustomer, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a fantastic day!

Betygsatt 5 av 5 stjärnor

EMG Haverhill, professional, businesslike yet customer- friendly.

EMG Haverhill were the successful bidder at a CarWow auction for my used Ford Mondeo Vignale.
The whole handover process, overseen and coordinated by Dominic, was very professional and slick. Having bid a fair price for my mint condition Mondi, the communications and all transactions were timely, detailed and undertaken in a businesslike but customer-friendly manner. The process of inspection and collection from my home was undertaken quickly and the funds were transferred in less than 30 minutes.
In an era where amateur and sloppy behaviour has become endemic, it was a pleasure to break that stereotype. Well done Dominic and the EMG team.

18 juni 2025
Omdöme utan inbjudan
Logotyp för Emg Motor Group

Svar från Emg Motor Group

Bill Mcgawley, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!

Betygsatt 5 av 5 stjärnor

EMG Thetford

Today, after many months of searching & deliberation (+ extensive research by my partner) I collected a beautiful 72 plate Kia Stonic from EMG Thetford.

Cameron Bailey has given us outstanding service in the months leading up to our purchase & for the first time in my long life, I have actually enjoyed buying a car!

Cameron listened to me (and that's a rare experience for a woman in a garage!) & what I was looking for in a car, and was quite happy to progress at my speed (which was cautious & slow! 😂)

As a result, I'm over the moon with my Kia Stonic & I'm having fun learning how different modern automatic cars are to drive after a lifetime of manual gearboxes! I'm enjoying driving again, even on the M25! 😂

If you're looking for a Kia, I highly recommend this dealership & Cameron in particular!

20 juni 2025
Omdöme utan inbjudan
Logotyp för Emg Motor Group

Svar från Emg Motor Group

Carol May, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again for the recommendation, and have an amazing day!

Betygsatt 5 av 5 stjärnor

A good experience

My wife and I were undecided whether we should keep our car or upgrade to a hybrid. We looked at reviews and wanting something similar in size we settled on a Toyota Yaris if we were going to go ahead.
We found a year old model at EMG Kings Lynn for a really good price and went along to see it. The salesman, Paul Gower, was excellent, friendly yet professional, came with us for a test drive, explained all the benefits of a hybrid and at no time did he push us to say yes, although we did. He also verified the service history direct with Toyota. Everyone at the dealership was friendly, offering us coffee or iced water several times. We collected the car 5 days later and finalised the paperwork. At this point we must also mention Bob Howes, a lovely young man who went all through the many controls with us, sometimes more than once! We were never rushed and even when we had to phone from home to discuss pairing our phone he patiently took us through the process again. It was a pleasure to deal with EMG Kings Lynn.

16 juni 2025
Omdöme utan inbjudan
Logotyp för Emg Motor Group

Svar från Emg Motor Group

Paul Jeffery, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a fantastic day!

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