The clinic and staff who I engaged with were so polite and understanding and I felt like someone was listening to me about my health problems it was nice. My process was a little longer than excpected... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Same-day appointments, free sign ups, talking to GP's who can actually give you their time without feeling rushed & genuinely care and talk you through every step. I feel reassured, knowledgeable, and... Se mer
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Its a good service but you could have a better selection that's in stock for longer as the cheaper options go out of stock quickly
Företaget har svarat
I have been more than happy with Emerald health clinic. They are professional , knowledgable and helpful. The staff are really supportive , empathetic and I feel like they really care about their pat... Se mer
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Företagsinformation
Skrivet av företaget
Emerald Health Clinic is a UK-based digital healthcare clinic providing specialist-led, evidence-based care through secure telehealth consultations. Our multidisciplinary team offers personalised treatment plans across a range of conditions, including access to conventional medicines and, where clinically appropriate, prescribed medical cannabis. We are committed to delivering compassionate, stigma-free care with a focus on clinical excellence, patient safety, and outstanding patient experience. Patients can access convenient appointments from the comfort of their own home, with ongoing support throughout their treatment journey.
Kontaktuppgifter
4,6
Utmärkt
24 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent company to deal with good…
Excellent company to deal with good various products highly recommend oil for pain or insomnia living proof it works 10/10 look forward to continued business with Emerald.
8 oktober 2026
The clinic and staff who I engaged with…
The clinic and staff who I engaged with were so polite and understanding and I felt like someone was listening to me about my health problems it was nice. My process was a little longer than excpected as they needed to contact my gp as I suffer with mental health but I was kept up to date with my application with the support team and they was such a big help with getting things resolved and quick responses. I’ve finally been accepted and have my first prescription on the way. Brilliant clinic and service couldn’t recommend them anymore if your thinking about trying medical cannabis!
8 oktober 2026
Omdöme utan inbjudan
Great service and staff are very…
Great service and staff are very helpful and great customer service
28 september 2026
Omdöme utan inbjudan
Svar från Emerald Health Clinic
Thank you so much for your kind review! We’re delighted to hear that you received great service and found our staff helpful. Your feedback means a lot to our team, and we really appreciate you taking the time to share your experience.
Best clinic for speed and costs of treatments
I was with a different cannabis clinic and getting frustrated at length of time to get my medication was taking longer and causing me great anxiety and also the costs and variety of medication at Emerald is way better than others.
I would (and do often) recommend these guys to anyone needing to take this natural pain relief.
24 september 2026
Omdöme utan inbjudan
Svar från Emerald Health Clinic
Thank you so much for taking the time to share your experience. We’re really pleased to hear that you’ve found the process with Emerald more straightforward and that our range of medication and pricing have made a positive difference.
We understand how frustrating delays can be, particularly when you’re relying on your medication, so it’s wonderful to hear that you’re now feeling more supported.
Thank you also for recommending Emerald to others - it genuinely means a lot to our team.
Would highly recommend this company and their amazing staff
I've been with emerald health since the start of 2026 and I've nothing but great things to say about the company and their amazing staff who have gone above and beyond in helping me and not just on the medical cannabis side but my all round health and condition both physically and mentally they have even contacted my own GP with worries about the delay in some appointments and scans I have been waiting on and showed more genuine care and concern than my own doctor so if anyone is debating on whether trying medical cannabis I would highly recommend reaching out to emerald health to start your journey as they really are a proper helpful knowledgeable and caring company
22 september 2026
Svar från Emerald Health Clinic
Thank you for your lovely review! It means a lot to know that you’ve felt genuinely supported by the Emerald Health team, both with your medical cannabis journey and your wider health and wellbeing.
We’re so glad we’ve been able to help and really appreciate you taking the time to recommend us. We’ll be sure to pass your kind words on to the team.
Great experience straight from the…
Great experience straight from the first step , dr’s that understand the plant and its benefits and effects, the fastest and smoothest onboarding experience so far from a handful of clinics personally used, Excited to see how it continues , already I can see so many improvements from other provider experiences
14 september 2026
Omdöme utan inbjudan
Svar från Emerald Health Clinic
Thank you so much for your wonderful review! We are delighted to hear that you had such a smooth and positive experience from the very first step. It is especially lovely to know that you felt understood and supported by our doctors. We look forward to continuing to support you throughout your journey with Emerald Health.
10/10 User Experience
Same-day appointments, free sign ups, talking to GP's who can actually give you their time without feeling rushed & genuinely care and talk you through every step. I feel reassured, knowledgeable, and safe. The user journey has been brilliant; I have felt supported every step of my journey.
1 september 2026
Omdöme utan inbjudan
Svar från Emerald Health Clinic
Thank you so much for your wonderful review. We are delighted to hear that you have felt reassured, informed and supported throughout your journey with us. Providing patients with the time, care and guidance is incredibly important to our team. Thank you for choosing Emerald Health Clinic!
So easy, stress free and so fast!
The process was made so easy and was so fast. No hassle or stress on whatsoever
26 augusti 2026
Svar från Emerald Health Clinic
Thank you for your lovely review! We are delighted to hear that you found the process quick, easy and stress-free. We really appreciate your feedback.
Svar från Emerald Health Clinic
Thank you for your kind review! We are so pleased to hear you had a positive experience with our team. We really appreciate your feedback.
Great experience …
Great experience …. from the start staff have been really helpful …
products are amazing at a fair price .
13 augusti 2026
Svar från Emerald Health Clinic
Thank you so much for your review! We’re delighted to hear that you’ve had such a great experience with our team and that you’re happy with the quality and value of our products. Your kind words mean a lot to us, and we truly appreciate your support!
A great service
The experience has been fantastic, great customer service dealing with a problem I had very quickly and respectful. Easy to order and processed and delivered quickly.
The only downfall is that some of the oils are not available, especially the T50 with which I started on.
Overall tho I'm very happy with with Emerald Health so thank you
17 augusti 2026
Omdöme utan inbjudan
Svar från Emerald Health Clinic
Thank you so much for your review! We’re delighted to hear that you’ve been happy with our customer service and that we were able to resolve your issue quickly and respectfully. It’s also great to hear that you found the ordering and delivery process easy and efficient.
We’re sorry that some of the oils, particularly the T50 you originally started with, haven’t always been available. We understand how frustrating this can be, especially when you’ve found a product that works well for you. We’re actively working on improving our oil range and stock continuity.
Thank you again for choosing Emerald Health and for taking the time to share your experience. We truly appreciate your support!
More stock of lower priced items
Its a good service but you could have a better selection that's in stock for longer as the cheaper options go out of stock quickly
11 augusti 2026
Svar från Emerald Health Clinic
Thank you for your feedback! We’re really pleased to hear you’ve had a good experience with our service. We understand how frustrating it can be when the cheaper options sell out quickly, and we’re always working to improve our stock levels and selection. We appreciate you taking the time to share your feedback with us!
Fantastic Service
Fantastic Service, Customer Service First Class , consulting Dr Excellent… now they have upgraded everything it’s a streamlined all round Service
7 augusti 2026
Omdöme utan inbjudan
Svar från Emerald Health Clinic
Thank you for your lovely feedback! We’re really pleased to hear that you’ve been happy with our customer service and your consultation with the doctor. It’s great to know that you’ve also noticed the improvements we’ve made to streamline our service. We really appreciate your support and look forward to continuing to support you!
Svar från Emerald Health Clinic
Thank you for your wonderful feedback! We’re delighted to hear that you found our service efficient and knowledgeable. We really appreciate your feedback and look forward to continuing to support you in the future!
1st class experience and service
Having experienced other private clinics for medical cannabis, it did not feel like private health care but primarily about money and profit. From day 1, my whole experience with emerald health care has been patient led, I've felt listened to and supported with a level of customer service that goes beyond what is commonly accepted and from my experience is industry leading.
6 augusti 2026
Omdöme utan inbjudan
Svar från Emerald Health Clinic
Thank you so much for your kind words and for sharing your experience. We’re delighted to hear that you’ve felt listened to, supported and genuinely cared for from day one.
Providing patient-led care is at the heart of what we do, so it means a lot to know this has come through in your experience. Thank you for trusting Emerald Health, we truly appreciate your support.
Amazing company
Amazing company, very fast to process but I was handled with professionalism throughout
5 augusti 2026
Svar från Emerald Health Clinic
Thank you for your wonderful feedback!
We're delighted to hear that you found our service fast and that you were treated with professionalism throughout the process. Providing an efficient service while maintaining a high standard of care is something we strive for, so it's great to know we met your expectations.
Thank you for taking the time to share your experience. We really appreciate your support and wish you all the best.
Amazing staff and service
Amazing staff and service. Would highly recommend!
27 juli 2026
Omdöme utan inbjudan
Svar från Emerald Health Clinic
Thank you so much for your kind words! We're delighted to hear that you had a great experience with our team and service. Your recommendation means a lot to us, and we really appreciate you taking the time to share your feedback. We look forward to continuing to support you.
I've found my experience with emerald…
I've found my experience with emerald health clinic really good.
There were some teething problems with getting my first link to the order pages. But it was easily fixed by talking to a very helpful lady in the phone. They were very prompt at getting going with the new site.
14 juli 2026
Svar från Emerald Health Clinic
Thank you so much for taking the time to share your experience. We're delighted to hear you've had a positive experience with Emerald Health Clinic.
We appreciate your patience with the initial teething problems, and we're glad our team was able to resolve the issue quickly.
Thank you again for your kind feedback and for choosing Emerald Health Clinic. We look forward to continuing to support you.
Great clinic
Great clinic. Staff are really friendly and informative. Would highly recommend!
21 juli 2026
Omdöme utan inbjudan
Svar från Emerald Health Clinic
Thank you for your lovely review! We're so pleased you've had a positive experience with our team. Your kind words mean a lot, and we look forward to continuing to support you throughout your care.
Amazing clinic!
Amazing clinic!
All staff are really helpful and knowledgeable. Would highly recommend if you are looking at starting your medical cannabis journey.
16 juli 2026
Omdöme utan inbjudan
Svar från Emerald Health Clinic
Thank you so much for your fantastic review and recommendation! We're delighted to hear that you found our team helpful and knowledgeable. Supporting patients throughout their medical cannabis journey is incredibly important to us, and we're so pleased we could make your experience a positive one. We truly appreciate your kind words and look forward to continuing to support you.
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