I never signed up for monthly prescription. Only as a one time purchase only. They then charged my card again. Now I have to dispute and get a new bank card. Very inconvenient. Non trustworthy.
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
Lipedema is a genetic condition without a cure that affects lots of women. This company/scam targets people interested in lipedema on Instagram and puts an AI ad out that uses the progressive nature o... Se mer
Företaget har svarat
Update 7/25: The company reached out after I left this review and made things right. I received a full refund and an apology. The item I received was in very damaged, obviously opened packaging and... Se mer
Företaget har svarat
Iâve tried many cellulite devices over the years, so I have a good sense of what works and what doesnât. This one is by far the most painful Iâve ever usedâso much so that I couldnât complete a si... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Your At-Home Solution, to smoother, firmer and brighter skin!
Kontaktuppgifter
Storbritannien
- support@elouris.com
- elouris.com
1,4
Mycket dÄlig
50 omdömen
Ingen aktuell inbjudningshistorik
Det hÀr företaget har inte bjudit in sina kunder pÄ lÀnge. Omdömen kanske inte Àr representativa
Har inte besvarat negativa omdömen
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Ads targeting lipedema patients
Lipedema is a genetic condition without a cure that affects lots of women. This company/scam targets people interested in lipedema on Instagram and puts an AI ad out that uses the progressive nature of the condition as their Call to Action to buy their shitty product (You're only gonna get worse!). They target vulnerable, scared people and promise to get your legs "summer-ready" if you just buy! Don't fall for it. Go speak to a doctor to treat your lipedema.
7 juni 2025
Omdöme utan inbjudan
Svar frÄn Elouris
Thank you for your feedback. We're truly sorry to hear that our product didn't meet your expectations. We want to clarify that we never claim to cure or treat medical conditions such as lipedema. Our product is designed to support the appearance of smoother, firmer skin and may help alleviate certain surface-level symptoms like puffiness or poor circulation.
We would never promote our product as a medical solution, and we always recommend speaking with a healthcare professional for any underlying health concerns. We appreciate you giving it a try and wish you all the best on your wellness journey.
Warm regards,
The Elouris Team
Svar frÄn Elouris
We are sorry to hear this. Please contact our support team at support@elouris.com
SCAM! NO PRODUCT/TOOK MY MONEY
I ordered my Elouris the beginning of May. It still hasnât arrived and customer service went silent on me. They took my money and did not provide a product. ITS A SCAMMMM!!!! Iâve been in contact with support who has provided no assistance. I even replied 3 times and nothing. I emailed again, no response. They ghosted me at this point. Took my money and no product!
1 maj 2025
Omdöme utan inbjudan
Svar frÄn Elouris
We are sorry to hear this, we are experiencing some delays in logistics. Please contact our support team at support@elouris.com to solve this problem.
Waste of time and money
I was excited to receive my purchase. Tried it out (on the lowest suction) I could not glide on leg. The suction was so tight it wouldn't move. If I can't glide the suction up/down my leg on the lowest suction number what's the point? I'm very disappointed. Guess we'll see what happens when I try to return for full refund.
22 maj 2025
Omdöme utan inbjudan
Svar frÄn Elouris
We're really sorry to hear you had a disappointing experience. Thatâs not the standard we aim for, and weâd love a chance to make things right. Please reach out to our support team so we can look into it and help resolve the issue for you.
I still havenât even received anythingâŠ
I still havenât even received anything since the 10th!!! No updates .. whereâs this coming from another planet I donât even want it at this point
10 maj 2025
Omdöme utan inbjudan
Svar frÄn Elouris
Hey, really sorry to hear this. Thatâs definitely not the experience we want anyone to have. Please reach out to our support team so we can make this rightâwhether itâs a refund, exchange, or something else. Weâve got you.
I am an idiot for buying this tool thatâŠ
I am an idiot for buying this tool that absolutely does not work. They are probably laughing every time a sucker like me buys one. Do not be as dumb as I was. DO NOT BUY.
14 maj 2025
Omdöme utan inbjudan
Svar frÄn Elouris
We are so sorry your experience did not meet your expectations. Please contact our support team so we can resolve this.
Terrible product and even worseâŠ
Terrible product and even worse customer service . This product does not work DO NOT BUY ITS A CON ! Emailed a return several times and late with reply then rejected return due to return time window expired .
No stars âïž !!!!!
11 maj 2025
Omdöme utan inbjudan
Svar frÄn Elouris
Weâre really sorry to hear this. Thatâs not the experience we want for our customers. Please reach out to us so we can make things right.
Absolutely useless! Poor service too!
They donât work. Donât buy these. Tried to get a refund too. Have sent 3 emails and they have ignored.
This is a con!!!
10 april 2025
Omdöme utan inbjudan
Svar frÄn Elouris
We're really sorry to hear about your experience. Thatâs definitely not the standard we aim for. Weâd love a chance to make this rightâplease reach out to our support team with your order number so we can sort this for you as quickly as possible. Thank you for bringing it to our attention.
Terrible product and terrible returnâŠ
Terrible product and terrible return policies. Do not buy. Overpriced scam.
1 april 2025
Svar frÄn Elouris
We're really sorry to hear about your experience and appreciate you taking the time to share it. This isnât the level of service we aim to provide, and weâd love the opportunity to make things right.
If I could give zero points I would butâŠ
If I could give zero points I would but doesnât allow me.
Worst product and customer service Iâve ever dealt with. Not even a company more like scammers online. I wasted my ÂŁ70 do not waste your money. Absolute load of crap and lies.
1 april 2025
Omdöme utan inbjudan
Svar frÄn Elouris
Thank you for taking the time to leave your feedback, although weâre truly sorry to hear about your experience.
We always aim to deliver the best for our customers, and itâs clear we fell short this time. Weâd love the opportunity to make things right for you. Please reach out to us directly with your order number or more details, and a member of our team will personally assist you.
Your satisfaction is very important to us, and we appreciate your feedback as it helps us improve.
Thank you again for bringing this to our attention â we hope to hear from you soon.
MASSIVE SCAM
MASSIVE SCAM. The cupping device is dangerous. Instantly tried to return within the week. Stated there was a 30 day window to return. They rejected it. And have ignored all my emails. Don't let these scammers take anyone else's money.
20 februari 2025
Omdöme utan inbjudan
Svar frÄn Elouris
Weâre really sorry to hear that your experience didnât meet your expectations. Thatâs never the outcome we want, and weâd love the chance to make things right. If youâre open to it, please reach out to our support team so we can look into this further and see how we can help.
Was very painful to use and caused someâŠ
Was very painful to use and caused some bruising . Will be looking for a refund !
20 april 2025
Omdöme utan inbjudan
Svar frÄn Elouris
Weâre really sorry to hear you werenât happy with your order. Thatâs definitely not what we aim for, and we totally understand your frustration. Weâd love the chance to make things betterâfeel free to drop us a message and weâll do everything we can to sort it.
Useless product, Misleading return policy and overall Dishonest Company
Useless product, bought only on basis they offered a refund if didn't work so thought 'what's the harm?' ....
Well now I try and get that refund, they either don't respond or when I submit for a return, they rejected it - they offer a short return window and with communications spread over weeks and now over this window, I can't see any hope of getting this refund ever. DO NOT BUY FROM THEM!
20 april 2025
Omdöme utan inbjudan
Svar frÄn Elouris
Weâre sorry to hear that the product didnât meet your expectations. Thatâs definitely not the experience we want our customers to have. We stand behind our products and would love the chance to make things right â whether thatâs helping with a return, a replacement, or just better guidance on how to use it. Please donât hesitate to get in touch with our support team â weâre here to help.
Absolute load of rubbish
Absolute load of rubbish
This product does not work and now that Iâm requesting my money back they are not responding to me.
Please donât waste your money.
19 april 2025
Omdöme utan inbjudan
Svar frÄn Elouris
Weâre really sorry to hear your experience wasnât what you expected. We understand how frustrating delays can be and we truly apologize for the inconvenience caused. Weâve recently made some improvements to our shipping and fulfillment process to ensure this doesnât happen again. If your issue is still unresolved, please reach out to our support team â weâll make it right.
Scam Artists.
Do not use this company. Product sent is cheap and poorly made. Does not do what it advertised. Contact the company several times, no response for over a week. I said I would send the product back, they refused. Requested a refund, they said i had to call the bank which is incorrect. They as the supplier should be refunding the customer.
Company needs to be investigated by trading standards.
31 mars 2025
Omdöme utan inbjudan
Svar frÄn Elouris
Weâre really sorry to hear you had a disappointing experience â thatâs never what we aim for.
Your feedback matters to us, and weâd love the chance to make things right. If you havenât already, please reach out to our support team with your order number so we can look into this and help resolve it as quickly as possible.
Thanks again for bringing this to our attention. Weâre always looking to improve, and your review helps us do that.
This company is a scam
This company is a scam. They take no actionable responsibility for the lack of customer service. They sent out the product with a random shipping company which never delivered my product. Common sense is to ring the door bell and leave the product in the secure mailbox NOT IN THE STREET. When I contacted Elouris they gave me the run around with multiple emails back and forth. They take no responsibility for hiring a delivery company that clearly is also a random scammer that doesnât deliver. And ofcourse Elouris is still not responding to emails or correcting the mistakes. Do not spend money here. Also itâs confirmed this brand sells the fake version of the cellulite reduction tool.
25 mars 2025
Omdöme utan inbjudan
Svar frÄn Elouris
We're really sorry to hear about your experience and appreciate you taking the time to share your concerns.
We want to assure you that we take every customer issue seriously, and it's never our intention to give anyone the runaround. Our support team genuinely works hard to resolve cases as quickly as possible, and we understand how frustrating it can be when deliveries don't go as planned.
While we rely on third-party couriers for shipping, we fully agree that packages should always be handled with care. We're currently reviewing this incident with our logistics partner to ensure it doesnât happen again.
As for the authenticity of our productâwe want to be absolutely clear: Elouris only sells original, high-quality tools, and we stand behind every product we ship.
Thank you again for your feedback. Weâre always working to improve, and your message helps us do just that
Would give zero if I could
Would give zero if I could
Awful company. Mine went missing and never arrived but they wonât refund! So theyâve have ÂŁ60 from me and Iâve no product!! Wouldnât recommend - scamming robbing company!! Go on amazon- next day and more reliable
đĄđĄđĄ
4 april 2025
Omdöme utan inbjudan
Svar frÄn Elouris
Weâre really sorry to hear your order didnât arriveâthis isnât the experience we want any of our customers to go through.
If a parcel is marked as missing, our team always investigates with the courier and offers a fair resolution. Weâd never want anyone to feel like theyâve lost money, so please reach out to our support team with your order numberâweâll make sure this is looked into as a priority.
Also, just a quick noteâweâve noticed a rise in counterfeit versions of our product being sold by third-party sellers on marketplaces like Amazon. They may look similar, but theyâre not the same quality or technology. For your safety and results, we always recommend ordering directly through our website to ensure you're getting the real thing and full customer support.
Thanks again for your feedbackâweâre here to help and want to make things right.
â The Elouris Team
The suction is so powerful
The suction is so powerful, even on the the lowest setting and the skin was prepared well with the ginger oil. I am trying to get refund now, so Iâm hoping Iâll get my money back with no problems.
Thank you Elouris for replying here on Trustpilot, if you could reply to my emails that Iâve sent directly too, that would be great.
25 mars 2025
Omdöme utan inbjudan
Svar frÄn Elouris
Thank you for your feedbackâweâre really sorry it came across as too powerful. We want everyone to feel comfortable with what we offer, so weâd appreciate it if you could share more with us. Contact us anytime; weâre eager to listen and make this right for you.
A rip off
A rip off! Its a chinese device sold cheaper all over the internet. Been totaly scammed by the elouris website. Fake story and product. Dont buy from them. Go to Amazon for same thing at less than half the price.
1 mars 2025
Omdöme utan inbjudan
Svar frÄn Elouris
Itâs upsetting to read your review and know youâd caution others against us. We apologize for whatever led to this and want to make it right. Could you reach out with specifics? Weâre determined to address this and show our commitment to doing better.
Two contact forms no reply
Two contact forms no reply
No product
No confirmation even of order
No delivery day
Appalling as have taken money!
Could you please respond to me. I have no order number as no confirmation received
13 mars 2025
Omdöme utan inbjudan
Svar frÄn Elouris
Thank you for sharing your feedbackâweâre really sorry to hear your experience didnât meet your expectations. Our customer service team takes this seriously, and weâd love to understand more about what happened. Please reach out to us directly so we can look into this and make things right for you.
Detta Àr Trustpilot
Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.
Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.
LÀs mer om omdömesprocessen pÄ Trustpilot.
HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.
Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.