Elmhurst Energy Omdömen 

180
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Completed the OCDEA APEL course recently and Adrian Burr was our trainer. He explained things clearly and kept the sessions easy to follow, even for topics that could get a bit technical. Whenever any... Se mer

Betygsatt 5 av 5 stjärnor

Just completed the Level 3 DEA course on line. It an excellent course both the trainer and Caroline my assessor know their stuff and were always really helpful. The assignments are straight forward an... Se mer

Betygsatt 1 av 5 stjärnor

An assessor came to my property aim to produce a current EPC. She seemed flustered and unsure, even looked in fridge and freezer in kitchen. Now I see 7 weeks later my EPC rating on government websi... Se mer

Betygsatt 5 av 5 stjärnor

Caroline was so helpful & informative. I felt quite intimidated learning something so different from anything I've ever worked in, but she made me feel confident that I could do this. She's a very p... Se mer

Företagsinformation

  1. Utbildningscentrum

Skrivet av företaget

Elmhurst is the UK's largest training and accreditation scheme for EPC and Retrofit professionals. We DO NOT directly provide EPC assessment or retrofit services, but do support those that do through, technical support, training, software and auditing. ~ If you have a complaint regarding an EPC or assessment, we recommend contacting the assessor in the first instance. If no resolution can be found, please do get in touch with us, and we will independently review and investigate the matter.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

180 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 77 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(180)

137 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

DEA Assessor training…

Had a great DEA Assessor training session with Michael. Very knowledgeable, clear in his explanations, and made the learning easy to follow. I left feeling more confident and better prepared. Highly recommended.

Samuel A

17 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great course

Great course, Michael was amazing with explaining and helping through the three days and would highly recommend to anyone looking to start their DEA journey

17 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Christopher hardman

Joanne and Ajay have been incredible the last 3 days with the online course and made everything make so much sense and made it all very clear.

Thanks
Christopher Hardman

10 juni 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Information and knowledge

Good information provided in the training modules. Malcolm Mooney is very knowledgeable and shared good practical experiences to give an insight into the world of EPCs.

3 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Training Course

Excellent Training Course given by Malcolm Mooney.

Very helpful and professional.

His use of real life scenarios really helps better understand the course modules.

3 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Company, Outstanding Account Management

We've had an excellent experience with Elmhurst Energy. Their service has been professional, reliable, and consistently supportive of our business needs.

A special mention must go to our account manager, Kacper, who has been absolutely brilliant. He is always responsive, knowledgeable, and proactive in helping us navigate any questions or challenges. His support has made a real difference to our business, and it's reassuring to know we can rely on him whenever we need assistance.

Thank you, Kacper, and the wider Elmhurst Energy team for your outstanding service. Highly recommended.

29 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have just completed my five day…

I have just completed my five day training as DEA. I am completely new to this training, and at first the portfolio work felt most overwhelming. But with the help of my assessor, AJAY, the whole process became so much easier. His patience, clear explanations and supportive approach made such a huge difference. AJAY took time to guide me through anything I was unsure about. I am truly grateful for his support. Anne*

8 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid any assesors connected with this…

Avoid any assesors connected with this company. They defend assesors that are not doing their job correctly. One told me to get another assessment which I did so that two assessments i paid for. Then they allowed him to change his rating because I complained. You shouldn't have to fight to get the correct rating. Im going to contact the government about this because it is wrong on many levels.
**20/5 Your response is like the kid who was 'dealing' with my complaint, who clearly needs retraining. Gaslighting is a form of abuse. You and your childlike employees need to think about how you speak to people, for a start you need to FULLY Understand the argument which you do not.

7 maj 2026
Omdöme utan inbjudan
Logotyp för Elmhurst Energy

Svar från Elmhurst Energy

Thank you for bringing the above to our attention and we’re sorry to hear you were unhappy with your experience.

We have looked into the matter further and can confirm your complaint is still open and we are currently awaiting your response to our correspondence sent on 8th May regarding the scenario outlined above. If you have not received this email or are unable to locate it, please contact our Complaints Team at complaints@elmhurstenergy.co.uk, and they will be happy to assist.

Kind regards,
Elmhurst Energy

Betygsatt 5 av 5 stjärnor

Great Experience

Just completed this course and exam and highly recommend, the whole process from payment to completion was on point. Prior to signing up I spoke to an advisor about the course and their help and advice was flawless.

30 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Elmhurst DEA Training

The DEA training with Elmhurst was very useful. They gave me everything I needed to complete the course. Thfoughout the case studies (completing energy reports on properties) my assesor Caroline gave me excellent feedback which helped me with any details I may have missed.

17 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

DEA Course Review - Amazing Assessor Ajay

The course was really good and straightforward, and I found the whole process easy to follow. Ajay, my assessor, was absolutely amazing — he helped me a lot throughout and always made things clear. His support made a big difference to my confidence and understanding.

ZOHAIB

27 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I recently completed my DEA training…

I recently completed my DEA training with Elmhurst, and I had a very positive experience. The course was well-structured, clear, and practical, making it easy to understand the key concepts.

The support from the team was also excellent — they were responsive and helpful whenever I had questions.

I would definitely recommend Elmhurst to anyone looking to start or develop their career as a Domestic Energy Assessor.

20 mars 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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