Elmajewellery Omdömen 

324
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The quality of the rings were top notch, and the customer service and help were second to non. I got exactly what I order and both rings were delivered to my Girlfriends/ future wife's address on t... Se mer

Betygsatt 5 av 5 stjärnor

A few months after my purchase, I noticed a small defect in the wedding ring. I contacted the seller, and they kindly accepted it back for inspection without any issues. Within just a few days, I rece... Se mer

Betygsatt 5 av 5 stjärnor

Ordered 2 platinum wedding bands. They arrived very quickly. Absolutely beautiful rings. One fit perfectly, the other was a little small and needed exchanging for a size bigger. Fast & fuss free excha... Se mer

Betygsatt 5 av 5 stjärnor

The rings we bought are beautiful and exactly as advertised and they were a fantastic price. If you read the reviews you will see that there is a slight problem with sizing and despite using a UK ring... Se mer

Företagsinformation


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

324 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 60 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(324)

60 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

The quality of the rings were top notch

The quality of the rings were top notch, and the customer service and help were second to non. I got exactly what I order and both rings were delivered to my Girlfriends/ future wife's address on the same day.
Good service and top quality jewellery all in one package from the same Company, I catch praise them enough. I will say we will be back for our wedding rings when the time is right.
Regards and best wishes
Alan & Joy

4 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic customer service

Fantastic customer service, I had to contact them because I had ordered 2 of the same ring by mistake. They assured me they would cancel the 2nd one and refunded me straight away. It was easy to contact them. The product was dispatched quickly and arrived the next day and the ring was perfect and the quailty was of a high standard. Thankyou 😊. Would definitely order from this company again.

19 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A few months after my purchase

A few months after my purchase, I noticed a small defect in the wedding ring. I contacted the seller, and they kindly accepted it back for inspection without any issues. Within just a few days, I received a brand-new replacement. It’s clear that this company truly values its reputation and its customers. I’m very grateful for the quick and professional resolution. Thank you, and I wish you continued success in your business!

1 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Firstly sent an extremely scratched…

Firstly sent an extremely scratched ring .
Secondly it has no uk hallmarking which is illegal for anything over 1gram .
Has a tiny little microscopic star which isn’t a uk hallmark.
Claims it is a Sheffield assay but it’s not .
Very slow replies to a serious topic . I feel I’ve wasted my money .
Going to report to trading standards

Edit in response to their reply .
I have been to an independent jewellers who say this is not the Sheffield mark .
375 doesn’t rub away and my husbands ring isn’t delicate it’s a substantial ring .
Nothing has worn away .

20 april 2026
Omdöme utan inbjudan
Logotyp för Elmajewellery

Svar från Elmajewellery

Hi
Thank you for your feedback.
We would like to clarify that this ring you purchased back in 2024, was fully hallmarked by the Sheffield Assay Office before being sent to you.
On delicate rings, the Assay Office now uses laser hallmarking. This results in a very precise but shallow mark (the 375 and Maker’s Mark) which can appear faint.
The 'symbol' you mentioned your seeing inside the ring is indeed the official Assay Office mark; as this ring is manufactured without any symbols, its presence is proof of the assaying process.

To give you absolute peace of mind, we have already consulted with the Sheffield Assay Office regarding your ring.

We also provided you with a pre-paid Royal Mail Special Delivery label and a formal letter of instruction to the Assay Office so they could independently verify the gold for you at our expense and return it directly to you.

We have gone to these lengths to prove the quality of our jewellery and our compliance with the Hallmarking Act. Our offer to have the Assay Office verify the ring for you remains open.

Betygsatt 5 av 5 stjärnor

My wife bought me a ring to celebrate…

My wife bought me a ring to celebrate our 50th anniversary from you, only for me to order the wrong size.
I explained the situation to you and was asked to send it back for you to exchange it for the right size. No quibbles.
Your service is exceptional.
I have gladly recommended you to family and friends.
I cannot thank you enough.
Kind regards
John

2 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful rings and fantastic prices

The rings we bought are beautiful and exactly as advertised and they were a fantastic price. If you read the reviews you will see that there is a slight problem with sizing and despite using a UK ring sizer the first set of rings that arrived were too small but they rectified this within a few days. We would definitely use Elma again and wouldn't hesitate to recommend them.

26 mars 2026
Betygsatt 5 av 5 stjärnor

Great customer service and awesome…

Great customer service and awesome product. I was emailing with customer support because I ordered wedding ring from Cobalt Chrome to EU country outside of UK and got shipped free ring sizers across 3 countries and final product is amazing as well.

22 februari 2026
Betygsatt 5 av 5 stjärnor

Great experince

We got 2 palladium wedding rings and the experience was great. My wife had to return and exchange her ring with another one, and all was done in just 3 days, including prompt refund to our Paypal account.

Recommended! Thanks!

4 februari 2026
Omdöme utan inbjudan

Detta är Trustpilot

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