I had seen Olsen Jacket whilst on break in Devon. I was tempted to buy but as the shop was about close decided not to rush into decision. I never got back to the shop so when I got home googled and... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I visited the Elizabeth Rose shop in Tenterden and tried on a gorgeous Aspiga skirt but didn't buy it as I was unsure about a top to go with it - Helen was super helpful with styling advice. I bought... Se mer
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Having lived locally to Elizabeth Rose for many years I have never been disappointed with the service and quality of their products. I have now moved to another part of the country so used their mail... Se mer
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A very easy web site to navigate and ordering is straightforward, My jumper arrived beautifully packaged and very quickly. I loved the colours and design - however the neckline sat too high at the b... Se mer
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Företagsinformation
Skrivet av företaget
Located in the beautiful historic market town of Tenterden, Kent; Elizabeth Rose, Est. 1979, is an award-winning, independent boutique led by brother and sister team.
Kontaktuppgifter
67 High Street, TN30 6BD, Tenterden, Storbritannien
- 01580 763815
- info@elizabeth-rose.com
- elizabeth-rose.com
4,9
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Item well packaged
Item well packaged. Arrived promptly .Easy to use website. Really pleased with the item.
17 november 2022
Svar från Elizabeth Rose
Its lovely to hear that you are pleased, thank you for your comments.
Well packed and well-advised delivery…
Well packed and well-advised delivery date for arrival of item.
28 november 2022
Svar från Elizabeth Rose
Thank you for your review.
Svar från Elizabeth Rose
We are delighted that you are pleased with your jumper, thank you for your review.
Excellent service as usual
Excellent service as usual. Beautifully packed and promptly despatched. Feels like a very personal service
18 november 2022
Svar från Elizabeth Rose
Thank you very much for your lovely words.
I absolutely adore the dress I bought
I absolutely adore the dress I bought, which arrived quickly and beautifully packaged. I can highly recommend this company and I will definitely be back!
17 november 2022
Svar från Elizabeth Rose
Thank you so much for your kind review, we agree it is a lovely dress, hope you get lots of compliments!
Svar från Elizabeth Rose
Thank you very much for your review.
Return Cost Makes Purchase Not Worthwhile
I felt all the merchandise was great. However, one of the sweaters was to boxy for my build. I wanted to exchange for a different style. They suggested I mail the sweater back and place a new order for the second item. The postage to return the sweater was almost as much as the item cost. Both were over $200.00. I was forced to keep the sweater or accept a large loss.
14 november 2022
Omdöme utan inbjudan
Svar från Elizabeth Rose
Thank you so much for the review and we are sorry to hear that the fit of one jumper was not appropriate. Unfortunately, as a small UK family business we are not in a position to provide free international returns and therefore our T&Cs say that clients must make their own arrangement. Always happy to help where we can.
Shopping with ease
The ease with the purchase completion. Help given by staff to someone not a frequent online customer.
3 november 2022
Svar från Elizabeth Rose
Thank you for leaving your review, we hope you find it easier now to order online.
Prompt service goods beautifully…
Prompt service goods beautifully packed. Friendly contacts
14 november 2022
Svar från Elizabeth Rose
Thank you for your kind review.
Very helpful lady Rachel
1 november 2022
Svar från Elizabeth Rose
Rachel runs our office and is wonderful at helping customers with their orders, both online and on the telephone. Thank you for your feedback.
Elisabeth Rose
I know, ordering from Elisabeth Rose, that I am in safe hands; not only for purchasing but also for returns. They are most vigilant within returning items and reimbursing which is easy to follow within short periods rather than having to wait for a month.
I like their request for feed back as this is a good and necessary one. This is said as I had two pairs of Jeans, one always fitted like a glove yet…I noticed the jeans I receive this month, same size, same maker, where made elsewhere and fit, size and material were totally unacceptable - such a disappointment as these jeans were always ones for which I sourced!
11 november 2022
Svar från Elizabeth Rose
Thank you so much for your review of our online service, we are pleased that you find the returns process to be quick and easy.
We appreciate your feedback for the jeans that you ordered, the Brands do have them made in different factories and they do have an allowed tolerance for size fit and sometimes colour, sadly many have had to change where they have things manufactured recently and we apologise that things did not meet your expected standard. Thank you for your continued support.
Svar från Elizabeth Rose
Thank you for your review.
Good quality. Speedy delivery and great service.
Good quality. Speedy delivery. Service was very good and kept me well informed re. my order.
5 november 2022
Svar från Elizabeth Rose
Thank you very much for leaving a review.
Amazing customer service and loved my…
Amazing customer service and loved my Oska Jacket
28 oktober 2022
Svar från Elizabeth Rose
So pleased you love your Oska coat, enjoy wearing it and thank you for your review.
Lovely products smooth transaction
20 oktober 2022
Svar från Elizabeth Rose
Thank you for your kind review.
First Order
Good Product price. Easy check out, and swift despatch of my coat. Thank you
1 november 2022
Svar från Elizabeth Rose
Thank you for your review, enjoy wearing your fabulous bright coat.
All round very good
Easy ordering, quick delivery and fast returns. Unfortunately what I ordered did not fit but return postage paid and money refunded very quickly.
18 oktober 2022
Svar från Elizabeth Rose
Thank you for your review of our service.
Really helpful when I was buying and…
Really helpful when I was buying and very prompt to deal with my return which was only necessary as boots where too big ( I have very small feet)
The quality of the boots was great and very elegant
26 oktober 2022
Svar från Elizabeth Rose
Thank you for taking the time to leave a review, sorry the boots were too big.
Great service from friendly helpful…
Great service from friendly helpful staff, efficient online ordering or personal service in store.
Clothes and footwear are all very good quality and arrive quickly and beautifully wrapped. Thank you!
17 oktober 2022
Svar från Elizabeth Rose
Thank you very much for your fabulous review and recommendation, it is much appreciated.
Detta är Trustpilot
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