Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Having problems with your Samsung Home Appliance? If your Samsung refrigerator, washing machine, oven or another home appliance isn’t working properly, it may be in need of repair. You can have your product repaired in your home, by authorised Samsung experts, without it affecting your original factory warranty. If your warranty has expired, don’t worry, we warranty all repairs for 3 months, for complete peace of mind.
1a Europa way, Fforestfach, Swansea, SA5 4AJ, Sweasea, Storbritannien
They are like a breath of fresh air! So lovely to have a company that keep in contact with you all the way, informative at every level, and the nicest, most polite and helpful staff who came to take and return our appliance once ‘fixed.’ I would use them again in a heartbeat. Thank you!
Good service very polite service engineer and all around a good customer experience
Sakir was a wonderful knowledgable engineer.
He fixed my problem with leaking fridge straight away and put my mind at rest.
Electronic Services are very lucky to have him.
These guys were amazing! Very kind engineer picked up the tv on Wednesday, I then had a txt to say parts had been ordered. Gave them a ring on Friday and the gentleman told me part had not yet arrived ( Knew it might be a push) .He told provably Monday,which to be honest seemed quick . I'd also just purchased a ps5 and had no tv to appreciate the upgrade. About an hour layer the man returned my call,said the part was there ,tv was fixed and on the van to be returned to me today. I was absolutely gobsmacked!! Couldn't thank the gentleman enough . Sure enough engineer rang to say he's on his way and ill be gaming tonight. Haha. Can't thank you guys enough for the attention and speed of the repair.
The reason we buy Samsung washing machines is, in large part, because of the excellent, reliable repair service offered by this company. We were kept up to date on exactly when the engineer would come.
On the day, Ashley phoned us to give us his ETA and turned up when promised. He was courteous, knowledgeable, meticulous in taking care of our property, and all-round lovely and fixed the machine then and there, rather than offering the old: "Oh I'll have to order a part - it'll take a fortnight", that you get from some other companies. He left the machine purring rather than grating. It was like the good old days of proper professional tradespeople, that seems to be a rarity now.
He's a credit to your company.
Matt was extremely efficient and pleasant. He explained exactly what was wrong with my fridge freezer and gave tips as to how to possibly avoid in the future. Whole service was seamless. Thank you very much
Had issues with a Samsung tumble dryer, A engineer called Shakir Arrived.He changed the part in no time at all. Very happy with the service and the Engineer. Definitely Recommend.
Great and fast service would highly recommend to anyone
Unbelievable service! From the initial phone call to setup the repair I was well informed at every step.
When it came to the day of repair, I was given a time slot that was adhered to and the replacement was done within minutes.
Cannot recommend these guys enough!
Prompt repair and when on site got on with job very quickly and very friendly engineer who explained everything really well
Super efficient on time no fuss at all the technician was very polite and knew his stuff and got on with the job straight away.
Thank You.!!
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
