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I ordered a fragrance that was limited edition…Electimuss MCX to be exact and it wasn’t even delivered to the correct address. It’s not the company’s fault but I didn’t receive anything as a result of negligence on the part of FedEx. Now I am out of several hundred dollars and no item. There needs to be some update to require identification to be shown as someone signed for a package knowingly and it didn’t belong to them or anyone in their household. This is a $478 luxury item, insurance should be required in case the item isn’t received. I don’t know if this has happened to anyone before but let’s face it a lot of people are dishonest and will take a package from overseas whether it belongs to them or not. All I have left to show for this is a sorry from the company. Honestly I don’t know what to do or say but I hope the company will take some of these points into consideration because this may happen to someone else in the future and I truly hope no one has a similar experience. As a follow up to this situation, I must commend the company on working with me. Yes I did not receive my item which is a huge disappointment but they did refund me. In the future I do hope to do business with them again but I am quite afraid to have a similar item. I do believe the delivery driver was fired so perhaps they have taken packages that didn’t belong to them. Thank you Electimuss, I’m sad I do not have my bottle of MCX but at least I have my money back. When people are honest they do deserve a favorable outcome.

The new MCX is amazing, deeper and stronger and will be great to wear on date night with wife and special occasion. My wife will wear this as well as original MC. An amazing flanker to the original, Well done Electimuss.

Exquisite perfumes, matched with excellent customer care. Super easy ordering & beautifully wrapped parcel, a pleasure to receive. Can't wait to wear my Oud smells so sensual and luxurious

All I can say is, this fragrance is awesome. Extremely versatile for spring, summer, and fall. The wear is from business casual to formal activities. This Electimuss London is nose candy for the senses...

Although not in your control, this order is complete disappointment. It was ordered on 29/AUG and promised delivery in 3-5 Business days at order screen, today the shipment is still not delivered. It was a birthday gift and although i allowed double than the maximum delivery period promised - 10 business days and looks like it will not be delivered even after two discussions with FedEx.

Electimuss is simply a top tier brand

The quality of the fragrances is outstanding, bold, refined, and full of character. But what really sets them apart for me is the customer service.

I reached out with a specific request about sample sets, and not only did I get a friendly and helpful reply, they also went the extra mile to make it happen. No hassle, no vague replies, just clear communication and great service.

It’s rare to come across a brand that delivers both a great product and a great experience, and Electimuss does exactly that. Highly recommended.

Nice perfume , excellent service

Amazing product, sweet packaging and very fast delivery

Nice packaging, delivered as stated. A great product

Schnelle Lieferung und einfach tolle Düfte

The website is very user friendly, customer service is very attentive when questions are asked and relay information or recommendations based on your inquiry or purchase, I highly recommend the brand fragrances are excellent-great customer service is always a plus.

Kudos to Electimuss!

After a missed delivery in the UK, you ensured my order reached me in Nigeria in less than 48 hours, with no added cost.

This is what exceptional customer experience looks like—quiet excellence, prompt execution, and a brand that truly values its clients.

You didn’t just deliver a fragrance—you delivered trust and won a loyal customer.

Well done and thank you, team Electimuss.

I was impressed by the wonderful packaging.
The scent is also marvelous.

I just love smell of their perfume

Tutto sommato discreta esperienza, purtroppo addebitare le spese di dogana al cliente non è di gran classe. Ho acquistato nel Regno Unito in altre profumerie piu' o meno famose e non è mai successo!!! Una grave pecca!!!

My Imperium smells and performs like a high end fragrance should!

As for the experience…fast shipping, choice of complimentary samples, excellent packaging and presentation.

Totally satisfied customer.

Perfection as always this is my favourite perfume house will always buy.