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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Really tasty really easy to make, first class! High quality ingredients, well packaged, easy to make instructions. It really is a restaurant quality meal made at home. So far tried the wild boar... Se mer

Betygsatt 4 av 5 stjärnor

I ordered 4 meals two being two different ravioli dishes which were delicious, two being pasta ie. spaghetti Bolognais the other carbonara which were ok. It could be better packed the total meal in a... Se mer

Betygsatt 5 av 5 stjärnor

Just had my second order. The food is absolutely delicious. Very generous portions and the fact you can freeze it makes it super easy to always have something lovely to eat on standby. My only critici... Se mer

Betygsatt 4 av 5 stjärnor

First time ordered pasta by post, delivered on time, nicely presented, clear instructions how to post, liked them all except for the one with truffle sauce which was so revolting it nearly made us sic... Se mer

Företagsinformation

  1. Online-matbeställning

Informationen kommer från olika externa källor

A sight for sore eyes, a fragrant smell which will quickly capture your attention, the chance to touch and manage our incredibly fresh ingredients from Italy, a mind-blowingly delicious taste which will let you understand what a really traditional home-made granny's style pasta is, this is what we meant to give and share when we decided to create EKOOK...a real pleasure for senses! We do believe that quality is the key. If you want to share something, you should do your utmost to provide the very best of that. That is why our founder would basically like to take the Italian tradition, with his beloved grandma's crucial advice and experience, directly to your tables. We would like to provide top-quality food to share with your family and friends. The unique experience we would like you to enjoy comes from both the best possible quality of the ingredients we use and the traditional manual skill we can rely on. Choose your pasta, get it on the following day and EKOOK it in five minutes! Italian tradition, our passion and your touch, these are the ingredients for a Masterpiece!


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

240 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(240)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Delicious fresh pasta, will order again.

Delicious fresh pasta. Sauces full of flavour too. Instructions were easy to follow. I love that our evening meal can be prepared and ready in minutes.
Packaging was also excellent and delivered on time.

19 januari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful

It wasn't made clear in their ad that the dishes had to be put together and I'd expected ready-meals, that just needed heating. Also, the order appeared to be incomplete, but difficult to confirm as no advice note included. As others have pointed out, this company does not make it easy to contact them and also like others have found, I could not log into my account, as I was entering the wrong password, according to them. I requested a new password be sent to my email address, but this wasn't forthcoming.

The Gnocchi, Gorgonzola Sauce and Walnuts was just that, so-so gnocchi, so-so sauce and walnuts that had been do heavily salted that when they were added to the dish, it was like eating neat salt. Needless to say, it went straight in the bin. Even without the excessive salt, the dish would have been a disappointment and far removed from the gourmet experience, implied in their ad.

I'm not inclined to try the other dishes, four of which are incomplete anyway, according the the ingredients listed on the attendant instruction cards, so I've requested a refund and told them they are welcome to collect the other dishes.

We'll see how that goes, but I definitely won't be ordering from them again.

You're far better-off making your own pasta and sauces, or if you find the idea of making pasta a bit daunting, just use one of the premium brands such as Di Cecco, Barilla or Rummo. Lidl's own gnocchi is every bit as good as Ekook's at appx 50p a packet!

14 januari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Pasta

Pasta dishes are amazing, I've only tried a couple as yet. Looking forward to trying some more,.
Delivery was spot on and came beautifully packaged, will I buy again is a huge yes.
KM

16 december 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

none delivery

I Have tried to contact you by Facebook and email with no answer. I cannot log into the site and EKOOK have not given me any information flow.

My order was booked for yesterday, Thursday, 09/12/2021. This did not arrive and no information was forthcoming throughout the day.
Eventually, after 6pm, DPD's site informed us that it would be another 24 hours. On checking the tracking, the order was still in Hinkley. Again, no information from yourselves. The order arrived this afternoon, Friday, 10/12/2021.

The ice bags were not cold, 1 of the pasta packets has a broken seal. I have to assume that this order has been 'sat around' for over 48 hours.

The order does not give me any 'use by date', all it states is "use by 3 days after the delivery'. Unfortunately it does not tell me how many days it has been packed and left around.

Due to this, and the lack of customer support, I require a full refund to the original payment method.
If I do not hear from you over the next 24 hours I will assume that you do not want the goods collected and will donate them to a local food bank.

I look forward to clearing this all up as quickly as possible.

10 december 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

delicious!!!

delicious!!!, prompt delivery of pasta with sauces ,difficult to pick a favourite if the 6 dishes (so far!) but the wild boar ravioli just tips the scale for deliciousness!, will definately buy again!

6 december 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service from EKOOK

Great customer service from EKOOK. The pasta is excellent however I didn't realise that I would have to cook it. I thought they were ready meals that could just be put in the oven or microwave. I have health issues and can't stand for long, and using a large pot for the pasta with my arthritic hands was a nightmare. I won't purchase anything again sadly unless EKOOK can start making ready meals. I would recommend EKOOK to people I know who are able to cook for themselves as the quality of the products is really good!

1 december 2021
Omdöme utan inbjudan

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