Filing Express (Formally EIN Express) Omdömen 1 142

I used filing express to get my ein and ITIN, there ITIN was so simple and easy to use even though all of the government shutdowns and delays with the IRS, Sina Bonabi helped me from start to finish and was super helpful and patient. Loved it.

I had a very good experience working with Sina Bonabi in getting my ITIN. Despite the delay due to tax filing season, it did arrive without any complications. Would definitely recommend his services to my colleagues.

It was such a smooth process.Sina and his team had made the process so much easier and straightforward. They did manages to handle everything is a great timely manner l. 10/10 recommend

I would highly recommend Sina for the excellent support provided in obtaining my ITIN number, which I needed in order to make my investment. Throughout the entire process, I was assisted quickly, professionally, and with great care.

Whenever I had questions, Sina was always available to respond promptly and provide clear and helpful guidance. The communication was efficient, reliable, and consistently supportive.

Thank you again for the pleasant collaboration and outstanding assistance throughout the process. I would confidently recommend Sina to anyone in need of professional and dependable support.

Very good experience, worked easy and well.

I had an amazing and smooth experience!! I would recommend everyone doing their ITIN with Sina

The process with the company was very straightforward. It involved a quick interview and a few forms, and that was it. I received my ITIN in about 4 months, though this included the holiday period, so some delay was expected. Overall, if you’re looking for a simple, no-hassle ITIN process, Filing Express is a solid choice.

I’m writing this because I believe in transparency both for potential clients and for anyone considering working here. I worked as an Account Executive (AE) at EIN Express / Filing Express, and while the company certainly has the technical expertise to handle LLCs, EINs, and ITINs, the internal reality is far different from the polished image they present.

The 20% "Ghosting" Rate
While they are experts in the field, there is a systemic issue with follow-through. Based on my time there, I’d estimate that 10-20% of clients never successfully receive their ITINs. The reason isn't always a legal hurdle; it’s often because if a case becomes difficult or unsuccessful, the company simply stops responding. If your application hits a snag, there is a high chance you will be blatantly ignored rather than helped through the resolution.

The "Wall" Between Clients and Information
As an AE, I was the primary point of contact for many of you. I felt your frustration deeply. However, I need to be honest: I never had actual access to your files. Only the owner, Sina, has that access.

This created a heartbreaking cycle where:
-Clients would come to me for updates after months of waiting.
-I would have no data to give because I was locked out of the system.
-I ended up taking the blame for delays I couldn't control and questions I wasn't allowed to answer.

Abandoned Cases
It is genuinely painful to see customers place their trust (and money) in a service, only to have their cases left "pending" for a year or two. I’ve seen numerous instances where cases were simply abandoned. If you are looking for reliability and consistent communication, you are honestly better off looking for a different service that prioritizes client retention over just closing the initial sale.

Unprofessional Internal Culture
Finally, I have to mention how they treat their own team. My time ended with the company withholding my pay and "quietly" cutting me off without any formal notice that my services were no longer needed. Being "ghosted" by your employer is just as unprofessional as ghosting your clients.

Bottom Line: If your case is simple, you might be fine. But if anything goes wrong, don't expect a reply. You deserve a service provider that respects your time and your investment.

I used Filing Express for their ITIN service, and I am extremely satisfied with the level of professionalism and support I received. From the beginning, Sina Bonabi clearly explained the entire ITIN application process, outlined the necessary documentation, and guided me through each step with patience and clarity. Communication was prompt and consistent; all my questions were answered in detail, and I was kept informed about the status of my application throughout the process. What I expected to be a complicated and stressful experience turned out to be smooth and well-organized, thanks to their expertise and attention to detail. I recommend Filing Express, Sina Bonabi, and their ITIN service to anyone seeking a reliable, knowledgeable, and efficient team to assist with obtaining an ITIN.

Good service

Professional and reliable service. Good communication, fast execution, and a smooth overall process.

EIN Express and Sina Bonabi made a very strong impression. Highly recommended!

A pleasure working with them, saved me a lot of headaches

I had a great experience working with Sina Bonabi. He guided me through the ITIN process with professionalism, clarity, and care. He is efficient, trustworthy, and highly recommended for U.S. tax documentation or business filings. Thank you, Sina!

Sina was very helpful and get me through all the complicated process.

Sina Bonabi was very responsive and helpful

Outstanding service from company and Sina bonai. Fast reliable, headache free. They have explained me process well and process done exactly same way and time frame. very impressed with their work. I recommend ITIN who wants their ITIN applied on time.

Service was quick and very informative.

Sina did what was promised and in timely manner. Would recomend Sina if anyone needs the service.

It's great experience. Very communicative so it's easy to work with them.

As a German citizen it was very helpful to use the service of Sinas team to get an ITIN. The team was very professional, friendly, nice and assist wherever they could. After the before mentioned 4 month waiting time I received my ITIN without any headache. Very good job. Thank you.