Registration confirmation states a '3-month cancellation period', but ehorses is enforcing a 12-month charge and ignored my cancellation emails. They even sent the claim to debt collection and attempt... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very comprehensive and not so complicated to navigate and post your ad. I like it. Hope also to be effective in selling my horse.
Företaget har svarat
eHorse is a great platform! The website is easy to use, listings are clear with good photos, and I found all the information I needed quickly. Highly recommended for anyone buying or selling horses!... Se mer
Företaget har svarat
Very client friendly the website Very intuitive and most of all a good support. Altough i still think you could work on a percentage level. For example a comission instead od paying. Once the hor... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
We connect Horses & People - Worldwide. We love horses and we love online: A unique combination, creating a new experience in the traditional world of horses.
Kontaktuppgifter
Tyskland
- n.goetzen@ehorses.de
- ehorses.com
3,8
Bra
224 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Misleading terms
Registration confirmation states a '3-month cancellation period', but ehorses is enforcing a 12-month charge and ignored my cancellation emails. They even sent the claim to debt collection and attempted an unauthorized withdrawal after I disputed it. I have been forced to file a formal complaint with the European Consumer Centre (ECC). Be very careful with their contract terms.
8 april 2026
Omdöme utan inbjudan
Svar från ehorses
We regret that this impression has arisen. However, we would like to clarify that our contractual terms are communicated transparently and that we have acted both contractually and legally correctly in this case. The relevant contract details are clearly presented during the booking process as well as in the confirmation email. As you have already used the ehorses service, you are generally familiar with our processes and conditions.
Your cancellation as well as your request were, of course, processed by our support team. In this context, we also provided you with concrete solution proposals in order to reach a fair resolution for both sides.
We very much regret that misunderstandings have nevertheless occurred.
Regardless of this, we remain interested in finding a fair and amicable solution and kindly invite you to contact us again directly so that we can resolve your case together conclusively.
Kind regards,
Your ehorses Team
Very comprehensive and not so…
Very comprehensive and not so complicated to navigate and post your ad. I like it. Hope also to be effective in selling my horse.
22 mars 2026
Svar från ehorses
Dear ehorses customer,
Thank you for your feedback and the full 5 star rating!
Our service staff is very happy about such a great feedback!
We wish you all the best for the future!
With best regards
Your ehorses team
My to go website to buy horses
5 mars 2025
Svar från ehorses
Dear ehorses customer,
Thank you very much for your feedback and the great rating!
We wish you all the best for the future!
With kind regards
Your ehorses team
eHorse is a great platform
eHorse is a great platform! The website is easy to use, listings are clear with good photos, and I found all the information I needed quickly. Highly recommended for anyone buying or selling horses!
2 februari 2026
Svar från ehorses
Dear horsefriend,
we are very pleased that you are so satisfied with our service!
Thank you very much for your feedback!
With best regards
Your ehorses team
Svar från ehorses
Dear ehorses customer,
Thank you very much for your feedback and the great rating!
We wish you all the best for the future!
With kind regards
Your ehorses team
Very Quick And Easy To Write Your Advert
I found this site by accident and wrote my advert out and had it published within 10 minutes.
It's so simple to use and add any pictures and videos.
All that I have to do now is sell my little mare and find her a great home!
18 december 2025
Svar från ehorses
Thank you so much for your kind review and the 5 stars! 🌟
We’re thrilled to hear that you found the platform easy to use and were able to publish your advert so quickly.
We wish you the very best in finding a wonderful new home for your little mare 🐴💛
If you ever need assistance, we’re always happy to help!
Warm regards,
The ehorses Team
I am trying to add and delete pictures
I am trying to add and delete pictures, but I can't get help. It says you can and then when I click it I get send me your email coming from some foreign language person.
4 december 2025
Svar från ehorses
Dear ehorses customer,
thanks for reaching out to us.
Recently, there was no technical error on our website.
Please feel free to contact our support team so we can find a solution for the problem concerning editing pictures.
We will be happy to help you with any questions you may have - Tel.No.: (+49) 05401 8813200.
Email: support@ehorses.com
Kind regards and looking forward to hearing from you,
your ehorses team
Svar från ehorses
Hi Joe,
Thank you for your review and for taking the time to speak with us.
We’re glad we could clarify everything during our call and resolve the issue right away. We always appreciate it when customers reach out to us directly – that way, we can respond quickly and find a solution without delay.
If you ever have any further questions or concerns, please don’t hesitate to contact us again. We're always happy to help!
Best regards,
Felix from ehorses
Svar från ehorses
Hello,
thank you for your great feedback!
Best regards
your ehorses team
Svar från ehorses
Thank you! We're glad to hear that 😊
Easy to set up a sale horse
Easy to set up a sale horse. Now let’s see how successful the website is.
2 augusti 2025
Svar från ehorses
Thank you so much for your great feedback! 🌟
We're happy to hear that setting up your sale horse was easy.
Fingers crossed for lots of interest – we're confident you'll soon receive the first inquiries.
Wishing you the best of luck with your sale and thanks again for trusting ehorses!
Your ehorses team
Website is a bit hard to understand
Website is a bit hard to understand. Overall is good, but lots of adds and random pop ups that make is seem crowded.
13 juli 2025
Svar från ehorses
Hi Jasmin,
thank you very much for your review and for the 4 stars! We’re sorry to hear that you found our website a bit hard to understand. We’re always working to improve usability and would love to hear any specific suggestions you have. Feel free to reach out anytime – your feedback really helps us make ehorses better.
Best regards,
The ehorses Team
Svar från ehorses
Dear ehorses customer,
thank you very much for your feedback and the great rating!
We wish you all the best for the future!
With kind regards
Your ehorses team
Making the ad was really easy 👌
13 mars 2025
Expensive Ongoing Monthly Fees
Very Expensive!! Wasted money on Premium Membership! Didn’t sell horse. Requested to close account June 2024. They kept charging payment for membership, even after account was eventually Terminated Jan 2025.
26 februari 2025
Omdöme utan inbjudan
Svar från ehorses
Estimado cliente,
Lamentamos saber que no está satisfecho con su membresía premium en eHorses. Nos tomamos su preocupación muy en serio y nos gustaría resolverla junto a usted. No dude en ponerse en contacto con nuestro equipo de soporte en support@ehorses.com para que podamos revisar su caso y encontrar una solución adecuada para usted.
Atentamente,
Su equipo de eHorses
Super good customer support
Super good customer support, I needed a refund and they gave it to me! Thank you
14 februari 2025
Svar från ehorses
Dear ehorses customer,
thank you very much for your feedback and the great rating!
We wish you all the best for the future!
With kind regards
Your ehorses team
easy and seriuos
10 januari 2025
Svar från ehorses
Dear Ms Prestinoni,
thank you for your feedback and the full 5 star rating!
Our service staff is very happy about such a great feedback!
We wish you all the best for the future!
With best regards,
your ehorses team
Svar från ehorses
Dear ehorses customer,
thank you so much for taking your time and providing as with your feedback.
Please get in touch with our customer support team to have a look on the ranking of your ad.
We´re looking forward to hear from you.
With equestrian greetings,
your ehorses team
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