We had such a good experience. I needed an EPC, EICR, and Gas Safety- have used them before for gas safety. Great communication. Also replaced a thermostat for my boiler, and various other thi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really pleased with the service from Efficient Home Energy Ltd. Booking was quick and easy, and the engineer arrived on time, was professional and friendly, and completed the gas safety check efficien... Se mer
I have done the EICR check , boiler safety check and gas safety check with Efficient Home Energy, the engineer attend was very polite and did checked everything thoroughly, not at all rushed. He also... Se mer
Great engineer availability - within a couple of days. Very prompt responses, good communication throughout. Very nice engineer. Worked quickly and well. One fault: they quoted on some separate follow... Se mer
Företaget har svarat
Företagsinformation
- Elektriker
- också i
- Elinstallationstjänster
- Gasingenjör
- Leverantör av solenergiutrustning
- Luftkonditioneringsentreprenör
- Solenergiföretag
Skrivet av företaget
Welcome to EFFICIENT HOME ENERGY – your dedicated partner for comprehensive Landlord Certificates. With a distinct focus on the certification and meticulous upkeep of both Gas and Electrical installations, we take pride in ensuring the safety, compliance, and efficiency of your property investments. Our commitment to excellence, combined with a team of specialised experts, makes us your trusted choice for all your certification needs. Step into a world of worry free property management with EFFICIENT HOME ENERGY. Your safety, our priority. Our comprehensive range of services includes: ------------------------------------ - Electrical Certificates - Complete Electrical Repairs - Troubleshooting and Remedial Electrical Work - New Electrical Installations - Fuse Box Upgrades - Portable Appliance Testing (PAT) - Fire Alarm Installations - Solar Panel Installations - Air Conditioning Servicing - Air Conditioning Installation - Fire Alarm Certificates - Energy Performance Certificates - Emergency Lighting Certificates - Fire Risk Assessments - Gas Safety Certifications
Kontaktuppgifter
149B Masons Hill, BR2 9HW, BROMLEY, Storbritannien
- 02034881899
- info@efficienthomeenergy.uk
- efficienthomeenergy.uk
4,7
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 36 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Positive review
Prompt, nice to engage with, always excellent service
8 januari 2026
Omdöme utan inbjudan
Svar från Efficient Home Energy
Thank you, that means a lot!
Good fine great
5 januari 2026
Omdöme utan inbjudan
Svar från Efficient Home Energy
Thanks! Happy we could help Daniel !
Very efficient service
Very efficient service. On time and di the job as requested
5 januari 2026
Omdöme utan inbjudan
Svar från Efficient Home Energy
So glad you’re pleased, thanks Adrian !
Great service from start to finish
Great service from start to finish. Very professional, punctual, and explained everything clearly. Gas certificate completed quickly and efficiently. Would definitely recommend.
6 januari 2026
Omdöme utan inbjudan
Svar från Efficient Home Energy
Thanks for the great review Arturo!
Highly Recommend Efficient Home Energy Ltd
Friendly customer service, very helpful and patient. Truly appreciate the assistance in installing the new hob and for the EICR.
13 januari 2026
Omdöme utan inbjudan
Svar från Efficient Home Energy
Much appreciated Arthur!
Quick response to my quote
Quick response to my quote. Quick precudure . All done without delays...
I recommend it
5 januari 2026
Omdöme utan inbjudan
Svar från Efficient Home Energy
Thanks! Really glad you’re satisfied Manuel!
Friendly and very efficient service
The admin team were very friendly and helpful.
Appointment available in a few days .
Engineer arrived promptly and paperwork came through the following day.
Couldn't have asked for more.
6 januari 2026
Omdöme utan inbjudan
Svar från Efficient Home Energy
We’re thrilled you’re happy, thanks Hilary !
Great communication and reminders as to…
Great communication and reminders as to when my appointment was. Helpful in rescheduling for me. Engineer was efficient and got the job done. Also agreed to take his shoes off which is a plus for me! Also competitive rates.
7 januari 2026
Omdöme utan inbjudan
Svar från Efficient Home Energy
Thank you for your feedback Anisa!
This is the worst company I have ever…
This is the worst company I have ever dealt with please do not use them! They are a scam! I paid for a power flush of four radiators. On their website they stated that they would individually flush each heater which was a lie and blaten forse advertising. Efan their head heating engineer does not communicate English well and does not know how to do the job he left the property without heating and only flushed one heater. The other staff answering the phone are very rude and unhelpful. All they have is excuses when they can't do the job they was paid to do.
19 december 2025
Omdöme utan inbjudan
Svar från Efficient Home Energy
Mark,
We are very sorry to hear that you were unhappy with your experience.
Following your concerns being raised, our office responded promptly to acknowledge the issue and apologised for the inconvenience caused. We also offered to arrange for an engineer to return to the property to recheck the heating system, inspect the remaining radiators and carry out any further assessments required to help identify whether there were any underlying faults beyond the scope of the original power flushing service. At no point did we ignore your concerns and we genuinely attempted to resolve the matter professionally and fairly.
With regards to the power flushing service, the engineer carried out the works based on the condition of the heating system found on site at the time of attendance. Power flushing is a process designed to improve circulation and heating performance by removing sludge and debris from the system where possible. However, as outlined within our terms and standard industry guidance, power flushing cannot guarantee that all heating issues will be resolved, particularly where there are separate underlying faults, heavily blocked pipework, faulty components, or radiators that are excessively contaminated internally and potentially beyond repair.
Whilst power flushing can significantly improve many systems, there are occasions where additional repair works, replacements or further investigations are required following the service in order to fully rectify heating performance issues. We appreciate there may have been a misunderstanding regarding the process, however we do not intentionally mislead customers and we take accusations of false advertising very seriously.
We are also disappointed by the personal and inappropriate comments made regarding our engineer via email, as our staff remained respectful and professional throughout all communication and genuinely attempted to assist in resolving the matter.
Regards,
Efficient Home Energy
Awful customer service
Awful customer service. Couldn’t complete boiler inspection even though another engineer was able to & didn’t even try to resolve. Also turned up at a time I stated wouldn’t work & charged a £50 rescheduling fee without advising in advance.
17 december 2025
Omdöme utan inbjudan
Svar från Efficient Home Energy
Hi Shirley,
Thank you for taking the time to leave your feedback.
We are genuinely sorry that you were unhappy with your experience and appreciate the opportunity to clarify the situation.
Following your complaint regarding the engineer attending during a restricted access period, we immediately acknowledged the misunderstanding and waived the £50 failed visit charge. We then prioritised rebooking the appointment for the very next day and the manager personally handled the arrangements to ensure the works could still be completed before the concierge left site.
Throughout the process, we remained in regular communication by email, confirmed revised appointment times and completed the requested works. We also accommodated requests for photographs and certification updates following completion.
We always aim to provide a professional and fair service to all customers and regret that on this occasion you felt disappointed. However, we do feel significant efforts were made to resolve the matter promptly and amicably once the issue was raised.
Kind regards,
Efficient Home Energy
Flexible and Trustworthy
As per the name of the company itself they are efficient. They are felxible to work around the tenant's schedule in order to find a mutually convenient time to carry out the inspection visits.
8 december 2025
Omdöme utan inbjudan
Svar från Efficient Home Energy
Thanks! That made our day George!
All good
Bang on Time ,In and Out checked it all and had was a good Chat
11 december 2025
Omdöme utan inbjudan
Svar från Efficient Home Energy
Appreciate you taking the time Joe!
Brilliant company _ good prices _…
Brilliant company _ good prices _ reliable
Will use again!
5 december 2025
Omdöme utan inbjudan
Svar från Efficient Home Energy
Thanks for sharing your experience Samuel !
Excellent service
Excellent service. Have used this company before and as a landlord will use again. Terence Owens
12 december 2025
Omdöme utan inbjudan
Svar från Efficient Home Energy
So happy to hear that, thanks Terry!
Air conditioning was installed…
Air conditioning was installed perfectly and easy to communicate with team. Service is extremely excellent and quality is what you get from team. Thank you very much for the installation of the excellent air conditioner which we enjoy and keep my customer happy.
3 december 2025
Omdöme utan inbjudan
Svar från Efficient Home Energy
Thanks! We love helping customers like you Arman!
Mark the engineer that came to service…
Mark the engineer that came to service my boiler and test my gas appliances was extremely helpful and informative. The service was quick, efficient and I will definitely use Efficient Home Energy again.
9 december 2025
Omdöme utan inbjudan
Svar från Efficient Home Energy
Grateful for your kind words Samantha!
Svar från Efficient Home Energy
Thank you! Always here to help Maulik!
My boiler needed a yearly review
My boiler needed a yearly review, where someone came out and serviced the boiler. They also found out a leak was in the property.
It was efficient and he came on time.
5 december 2025
Omdöme utan inbjudan
Svar från Efficient Home Energy
Thanks a lot Rachel 🙏
Quick response to deal with the request…
Quick response to deal with the request and sorted out the conflicting schedule issue.
3 december 2025
Omdöme utan inbjudan
Svar från Efficient Home Energy
Really appreciate your feedback IIse !
EICR cert
When the electrician arrived, he was very polite thorough and efficient.
4 december 2025
Omdöme utan inbjudan
Svar från Efficient Home Energy
Thanks! Glad we could help Keith !
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