I placed an order from Greece and needed to make a change. You immediately sent me instructions on how to do it, and your overall response was very quick. Thank you for your great service!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
High quality craftsmanship on clothing and cool style. Delivery was outstanding - my order shipped within an hour of ordering and arrived in 3 days. Zero customs/import hassle from UK to Germany. Will... Se mer
Företaget har svarat
I ordered 4 shirts for our son. For 15 days, the order was listed as “processing” until I manually emailed the company, at which point they shipped it. When we did receive the items, two were incorrec... Se mer
Företaget har svarat
Ed hardy is my go to outfit for relaxing, partying, chilling you name it and I will have an Ed Hardy attire on me. Its authentic, comfortable, stylish and great quality merchandise. You can never go... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Welcome to the world of Ed Hardy - where art, fashion, and rebellion collide in a dynamic explosion of colours and design that define contemporary style. The brand transcends beyond clothing; it's a movement, a lifestyle, and a statement of individuality. At the core of Ed Hardy, is the legendary tattoo artist, Don Ed Hardy who at the age of 10, recognised the unique force of tattoo art. Growing up in the 1950s and early 1960s California pop culture, Hardy went on to earn an art school degree from the San Francisco Art Institute. He then learned to tattoo by apprenticing himself to master artists such as Phil Sparrow (the official tattoo artist of the Hells Angels Motorcycle Club). Over the last 40 years, Hardy has transformed this ancient tradition while also bringing fresh energy to painting, printmaking, and ceramics. From graphic tees to hoodies to denim jackets, Ed Hardy's designs exude a traditional and artistic quality that reflects in contemporary style, which seamlessly blends intricate tattoo designs with modern trends. Ed Hardy's iconic status is a testament to its enduring popularity and relevance in today's fashion landscape. While fashion trends come and go, Ed Hardy remains a constant, capturing the imagination and inspiring self-expression in people of all ages and backgrounds.
Kontaktuppgifter
21 Back Turner St, M4 1FR, Manchester, Storbritannien
- hello@edhardy.co.uk
- edhardy.co.uk
4,0
Bra
711 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Horrible customer service
Bought a skirt for my daughter which I decided to return as it doesn’t fit her. Been trying to contact customer service for the last 2 weeks as there was no return label and returns form, no luck. How do I return the item???
Would’ve given zero star if there was an option!!!!
1 december 2025
Omdöme utan inbjudan
Svar från Ed Hardy
Hi Fareeha,
Thank you for contacting us.
I'm really sorry to hear you've had trouble accessing our returns portal on the website.
I am unable to see any outstanding emails from you.
Please can you email us at hello@edhardy.co.uk and we will be able to assist you further.
Thanks
Jordan
Ed Hardy Customer Services
Clearly not on top of things
Ordered 3 items during black Friday week. Five days later got a message one of them is refunded, no apology. Two weeks later still no parcel delivered, instead received another email and another item refunded, no apology, no explanations. Not great a week before Christmas. Is the final item ever going to arrive?
16 december 2025
Omdöme utan inbjudan
Svar från Ed Hardy
Hi Elina,
Thank you for taking the time to share your experience — we’re really sorry for the frustration this has caused, especially so close to Christmas.
During our Black Friday promotion, demand exceeded expectations on a number of items, which unfortunately led to stock availability issues. While refunds were issued as soon as this was identified, we fully acknowledge that our communication should have been clearer and more considerate, and we sincerely apologise for that.
Thanks
Jordan
Ed Hardy Customer Services
Very poor return experience
Very poor return experience, that is not free at all.
The clothes took over 2.5 weeks to arrive and they are way oversize for 32 waist. They now charge me for returns. Do not recommend at all.
13 december 2025
Omdöme utan inbjudan
Svar från Ed Hardy
Hi Jonathan,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations.
Delivery times can occasionally vary due to carrier and warehouse delays, especially during busy Christmas periods, and we understand how frustrating that can be. Regarding sizing, we do provide a detailed size guide to help customers choose the best fit, but we appreciate that fit can still feel different once tried on.
Our return policy, including any associated costs, is outlined on our website prior to purchase, and return shipping is not covered in certain cases. That said, we genuinely regret that this came as a disappointment to you.
Thanks
Jordan
Ed Hardy Customer Services
I have been awaiting an exchange for an…
I have been awaiting an exchange for an order I had sent back. Ed hardy team is telling me my order does not exist and customer service is appalling. I have sent plenty of information including Royal Mail tracking, bank transactions emails and order number and still not heard back! I am now out of £100 because they have failed to provide my exchange or refund. I have chased my email for 3 days in a row and still not been given further info I am now just being ignored!
11 december 2025
Omdöme utan inbjudan
Svar från Ed Hardy
Hi Ebony,
We are really sorry to hear you have had such an ordeal with your return. This is certainly not the level of customer service we strive to deliver.
I have checked all of our contact platforms, and I cannot see that we have received any previous messages from yourself.
It sounds like you may have reached out to edhardyoriginals.com, which is a separate company from us, so they would not have had any details of your order to be able to assist you.
I am so glad to see that this has now been resolved for you upon first contact with our team today.
Should you need any assistance in the future, please reach out to us directly at hello@edhardy.co.uk as our team are always happy to assist.
Kind regards,
Customer Care Team
Ed Hardy
Svar från Ed Hardy
Hi Silvia,
Thank you for taking the time to leave your review!
We’re delighted to hear you’re happy with our products and like the quality of them.
We really appreciate your support and hope to serve you again soon!
Many thanks,
Kiana
Ed Hardy Customer Services
Would rate them 0 stars if I could
Would rate them 0 stars if I could, ordered 2 things on 27/11/25 and on 9/12/25 my ordered still hadn’t been packed and was cancelled, However I’ve been given absolutely ZERO INFO why it’s been cancelled. Between this time I contacted customer services about updates to my parcel where I received one of the rudest customer service responses I’ve ever seen. If you’re thinking of ordering from here don’t. This company is less use than a chocolate teapot
9 december 2025
Omdöme utan inbjudan
Svar från Ed Hardy
Hi Zepha,
I am so sorry to hear this. I know that we have sent out numerous emails updating customers with the delay and when your order gets cancelled we send out a detailed explanation. I am so sorry if you did not get that. If you let me know your order number I am happy to look into this for you and make sure that this all gets resolved for you asap.
Kind regards,
Customer Care Team
Ed Hardy
Look no further..High on style,High on quality 10/10
Been a great fan of Ed Hardy Designs extremely pleased with purchase.
Great styles, amazing quality,quick dispatch.
Highly recommend 👌👍🥇
25 november 2025
Svar från Ed Hardy
Hi Amol,
Thank you so much for your wonderful review! We're thrilled to hear that you’re a long-time fan of Ed Hardy Designs and that your recent purchase lived up to your expectations.
It’s great to know you loved the styles, quality, and our quick dispatch — we truly appreciate your support.
Thanks again for choosing us!
Jordan
Ed Hardy Customer Services
Sizing totally wrong on website
Sizing totally wrong on website, even advised to purchase next size up which made it worse.
Have arranged return and new item so hopefully resolves itself
25 november 2025
Svar från Ed Hardy
Hi Darren,
Thank you for sharing your feedback, and we're really sorry to hear about the sizing issues you experienced. We understand how frustrating that can be, especially when following the sizing advice provided.
We’re glad to know you’ve arranged a return and a replacement item we hope the new size resolves everything smoothly. If you need any further help in the meantime, please don’t hesitate to reach out.
Thanks
Jordan
Ed Hardy Customer Services
Svar från Ed Hardy
Hi Martin,
Thank you for your lovely review! We’re so pleased to hear that you’re happy with the quality of the hoodie and even more delighted that your son loves it.
We appreciate your support and hope to see you again soon!
Thanks
Jordan
Ed Hardy Customer Services
La rapidez de la elección y del pedido🏆
25 november 2025
Svar från Ed Hardy
Hola Venus,
Muchas gracias por tu reseña! Nos alegra saber que valoraste la rapidez en la elección y en la realización del pedido. Trabajamos para que tu experiencia sea siempre ágil y sencilla.
Gracias por confiar en nosotros!
Jordan
El equipo de Ed Hardy
Super fast delivery
Super fast delivery. It´s the most beautiful baseball cap I have ever seen. The embroidery and design is stunning. Everyone comments on how cool it is.
25 november 2025
Svar från Ed Hardy
Hi Leigh,
Thank you so much for your amazing review! We're delighted to hear that your delivery arrived super fast and that you’re loving your new baseball cap. The fact that the embroidery and design impressed you and that everyone’s commenting on how cool it is.
Thanks
Jordan
Ed Hardy Customer Services
Easy transaction
Easy transaction, goods arrived within 5days , well packaged, great service
25 november 2025
Svar från Ed Hardy
Hi Lyn,
Thank you for your great review! We're really glad to hear that the transaction was easy, your order arrived within 5 days, and everything was well packaged. It’s wonderful to know you were happy with the service.
Thanks
Jordan
Ed Hardy Customer Services
Svar från Ed Hardy
Hi Maria,
Thank you for taking the time to leave your review!
We’re delighted to hear you’re happy with our products and fast delivery.
We really appreciate your support and hope to serve you again soon!
Many thanks,
Kiana
Ed Hardy Customer Services
Svar från Ed Hardy
Hi Nicolette,
Thank you so much for your feedback!
We’re delighted to hear you’re happy with our products and speedy delivery. We really appreciate your support and hope to serve you again soon!
Thanks
Jordan
Se tardaron 10 días en enviar mi paquete
4 november 2025
Svar från Ed Hardy
Hi Cristian,
Thanks for your feedback!
We’re so sorry your package took 10 days to arrive — that’s not the speedy service we aim for. We’re always working to make our shipping faster and more reliable. We really appreciate your patience and hope everything else with your order was perfect!
Thanks
Jordan
Ed Hardy Customer Services
Love it all but the zipper
The product is and feels good but the zipper is a bit cheap for this price, it has problems closing and opening at the top of the zipper
1 november 2025
Svar från Ed Hardy
Hi Florent,
I'm sorry to hear you have experienced an issue with the zipper.
Please could you email our customer service team at hello@edhardy.eu with your order details, and we will get this resolved for you.
Thanks
Jordan
Ed Hardy Customer Service
Svar från Ed Hardy
Hi,
Thank you so much for the review!
We're delighted to hear you’re happy with the quality and our fast delivery. Your satisfaction means everything to us, and we look forward to serving you again soon!
Thanks
Jordan
Ed Hardy Customer Services
Svar från Ed Hardy
Hi Tracey,
Thank you so much for your lovely feedback!
We’re thrilled to hear you love our clothing, designs, and quality. Your support means the world to us, and we can’t wait to share more new styles with you soon!
Thanks
Jordan
Ed Hardy Customer Services
Svar från Ed Hardy
Hi Katy,
Thank you so much for your wonderful feedback! We’re thrilled to hear you love the fit and comfort — and we’re especially glad our service made your experience even better. Your support means a lot to the entire Ed Hardy team.
Enjoy rocking your Ed Hardy style — we can’t wait to have you back!
Thanks
Jordan
Ed Hardy Customer Services
Svar från Ed Hardy
Hi there,
Thank you so much for your kind words! We’re thrilled to hear you were happy with your purchase and the delivery, too.
Your satisfaction means a lot to us, and we look forward to serving you again soon!
Thanks
Kiana
Ed Hardy Customer Services
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.