Wish I'd discovered Eden dog food a year ago when my fussy spaniel was a puppy. After trying 10 + different brands of wet & dry dog foods that my pup wouldn't touch or ate once then turned her nose up... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Our cats have Eden original cuisines biscuits. It’s high protein content means that it’s one of the only biscuits that can be fed alongside a raw diet. We buy a huge 10k sack which lasts us several m... Se mer
Företaget har svarat
Excellent quality dog and cat food. Our dogs particularly like the ‘Semi moist’ varieties. Although one of our dogs can be picky but there is a good range of flavours and she likes at least two. Eden... Se mer
Företaget har svarat
I moved Coco onto the Eden Gourmet range when she was diagnosed with Follicular Lymphoma. This food immediately stabilised her gut symptoms and the specialists called it her miracle food! She has not... Se mer
Företaget har svarat
Företagsinformation
Om Eden Holistic Pet Foods
Skrivet av företaget
Eden Holistic Pet Foods, helping to support animal health through nutrition since 2012. Eden Holistic Pet Foods have been created and developed with nutritionists and in accordance to FEDIAF standards to achieve the optimal ratio of meat and fish to fruits, vegetables, herbs, minerals and botanicals, thus creating a nutritionally balanced natural pet food whilst being totally tantalizing. Our pets rely on us to make the best decisions for them, and one of the best and the most important decisions you can make as a pet owner is what food is fuelling them.
Kontaktuppgifter
Storbritannien
- edenpetfoods.com
4,8
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Perfect for communications right on the…
Perfect for communications right on the ball.fast delivery, what more does one need. Full five stars.
3 januari 2025
Svar från Eden Holistic Pet Foods
Good afternoon Wendy,
Thank you for getting in touch with us and sharing a review of your recent Eden Experience. It is sincerely appreciated by our team!
We are delighted to hear that you received an efficient delivery service, and that our support was able to assist you with your queries.
If you ever need any further support, please do not hesitate to get in touch with us, and we hope that you have a lovely day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Svar från Eden Holistic Pet Foods
Hi there Phil,
We sincerely appreciate you taking the time to leave a 5 star review for your recent experience with us!
It is lovely to hear that your dog is a fan of their food, and that you were pleased with the quality of our products.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Our dog absolutely loves your…
Our dog absolutely loves your semi-moist kibbles! 😊 We'll be ordering a full pack soon.
3 januari 2025
Svar från Eden Holistic Pet Foods
Good afternoon Anna,
Thank you for taking the time to share your Eden experience with us. It is sincerely appreciated!
We are glad to hear that your dog has enjoyed their semi-moist kibble samples and that they have been able to assist you with finding their favourite flavour.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Good service
Items missing from the order, but they responded quickly and items were sent right away. Great service.
2 januari 2025
Svar från Eden Holistic Pet Foods
Hi Ricardo,
Thank you so much for sharing a 5 star review for your recent experience with us, it is greatly appreciated by all of us at Eden!
We are glad to hear that our support with your recent enquiry was able to assist you. Thank you for your kind words regarding our service.
Rest assured that we are always happy to assist you if you have any further queries in the future.
Have a lovely day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Best dog food ever
Great product and service as always! My frenchie loves this food. Would totally recommend.
2 januari 2025
Svar från Eden Holistic Pet Foods
Good afternoon Marta,
Thank you for sharing your feedback for your recent Eden experience.
It is lovely to hear that your frenchie is a fan of our food, and that you received a 5 star service overall.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Excellent wet cat food
Easy to order, my kittens love the tins of wet food and there is quick delivery. I buy these tins for the meat content and no sugars , derivatives of any kind and no added fillers.
2 januari 2025
Svar från Eden Holistic Pet Foods
Good afternoon,
We sincerely appreciate you taking the time to leave us a 5-star review for your recent order with us.
It is great to hear that you had a quick and efficient delivery service and you found the ordering process user-friendly.
We hope that your kittens continue to thrive on Eden, and if there are any queries we can assist you with, please do not hesitate to get in touch.
Have a lovely day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Svar från Eden Holistic Pet Foods
Hi there Lynn,
Thank you for leaving us a 5 star review!
We are happy to hear that your dog is enjoying their Eden products and that you received a positive delivery experience.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Food quality is always good
Food quality is always good
Had a problem with my delivery company was very good and helpful.Sorting it out for me
2 januari 2025
Svar från Eden Holistic Pet Foods
Good afternoon Samantha,
Thank you for taking the time to leave a 5 star review for your recent Eden experience, it is sincerely appreciated!
We are very glad to hear that you are pleased with the quality of our products, and that our support was able to assist you with your query.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
The best food for our dog
We tried so many foods for our labrador but he always had stomach problems. I found Eden by chance and I'm so glad I did. He has been on it for a long while now. He loves it, he looks fabulous and best of all, no stomach issues. The best food we have found! Customer service is excellent and delivery very quick.
17 december 2024
Svar från Eden Holistic Pet Foods
Hello Kate,
We appreciate you taking the time to leave us a 5 star review on your experience shopping with Eden.
It is lovely to hear that your Labrador is loving our recipes and that our fantastic ingredients and superfoods have helped to settle his stomach issues. We hope that he continues to thrive on Eden in his future!
Our customers satisfaction is extremely important to us and so we strive to provide all or customers with a high-quality and efficient service, and so we are delighted to hear has been reflected in your experience.
We look forward to your next order with us and hope that you have a great evening.
Ellen
Customer Care Advisor
Eden Holistic Pet Foods
I've been buying warm food for my dog…
I've been buying warm food for my dog for a very long time. The quality is very good. Fast delivery. My dog is happy.
12 december 2024
Svar från Eden Holistic Pet Foods
Hello Gitana,
Thank you for leaving us a 5 star review! It is great to hear that your dog has been loving our products over many years and that you are pleased with the high-quality products and services we offer.
I sincerely hope that your dog continues to thrive on Eden in their future and we look forward to your next order with us.
Have a lovely day!
Ellen
Customer Care Advisor
Eden Holistic Pet Foods
Your member of staff was pleasant and…
Your member of staff was pleasant and helpful.
Delivery was ahead of stated time - no problem.
Your boxes are much Stronger!!!
13 december 2024
Svar från Eden Holistic Pet Foods
Hello Gillian,
Thank you for taking the time to leave us a positive review on your experience ordering from us, this is sincerely appreciated!
We are delighted to hear that you are pleased with the service provided to you by one of our advisors and that you received your order quickly and efficiently. We hope that your pet is enjoying the goods and we look forward to your next order with us.
Your ongoing loyalty and custom is greatly appreciated and we hope you have a lovely day!
Ellen
Customer Care Advisor
Eden Holistic Pet Foods
Cats love it
Cats love it - and the ingredients seem high quality - the delivery is fresh.
11 december 2024
Svar från Eden Holistic Pet Foods
Good afternoon,
Thank you for taking the time to leave a 5 star review for your recent experience. It is sincerely appreciated by our team.
We are delighted to hear that you are pleased with the quality of the food you received, and we are glad to hear that your cats enjoy it too!
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Extremely quick process
Extremely quick process from start to finish! Got my first bag delivered next day which was amazing to see due to it being close to Christmas.
17 december 2024
Svar från Eden Holistic Pet Foods
Good afternoon Rachael,
Thank you for leaving us a 5 star review, it is sincerely appreciated!
We are glad to hear that you had an efficient delivery service on your recent order, as well as a positive experience overall.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Svar från Eden Holistic Pet Foods
Good afternoon Amanda,
We sincerely appreciate you leaving a 5 star review for your recent Eden experience!
It is great to hear that you had an efficient delivery service, and are pleased with the service you received from our customer care team.
If we can assist you with any queries in the future, please do not hesitate to get in touch. Have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Tasty sausages my dog tells me and can…
Tasty sausages my dog tells me and can I have some more! Venison is our favourite, so a winner here. Excellent quality and fast delivery. What more can a puppy want!
5 december 2024
Svar från Eden Holistic Pet Foods
Good afternoon Alison,
Thank you for taking the time to leave us a 5 star review for your recent experience!
We are pleased to hear that your dog sincerely enjoys our succulent sausage treats, and are also delighted that you received a fast and efficient delivery service!
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Excellent customer service
Excellent customer service, all the queries answered very quickly.
5 december 2024
Svar från Eden Holistic Pet Foods
Good afternoon Shruthi,
We sincerely appreciate you taking the time to share a 5 star review for your recent experience with us.
It was a pleasure to be able to assist you with your query, and I am very glad to hear that I was able to support you with an efficient service.
Thank you for your kindness, and all of us at Eden wish you a Happy Christmas & New Year! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Great size sausages....
Great deal with free delivery. Love the small size of the sausages and excellent quality.
12 december 2024
Svar från Eden Holistic Pet Foods
Good afternoon Victoria,
Thank you for taking the time to leave a 5 star review for your recent order!
We are glad to hear that your dog is enjoying their Christmas Tasty Trimmings, and rest assured your positive feedback regarding the quality of the product will be shared with our team.
Have a fantastic Christmas and a Happy New Year from all of us at Eden! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Our Cockapoo loves his Eden Kibble
Our Cockapoo loves his Eden Kibble! He is a very healthy boy with lovely shiny fur,
Which we think is due to his Eden Kibble!
We will be ordering more when our current supply runs down!
10 december 2024
Svar från Eden Holistic Pet Foods
Good afternoon Cindy,
Thank you for sharing your Eden experience with us! We sincerely appreciate your feedback.
We are delighted to hear that our kibble has been able to support your dog's coat health, and that they find it tasty too!
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Great service
Great service, prompt delivery, great food that doesn't swell up with water
4 december 2024
Svar från Eden Holistic Pet Foods
Good morning Aidan,
Thank you for taking the time to leave us a 5-star review for your recent Eden Experience.
We are very glad to hear that you have received a positive service and delivery experience, and that you are pleased with the quality of our products.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
It was so easy to get the item that my…
It was so easy to get the item that my dog love and in the big bags to. The delivery was so quick and I was kept upto date every step until I received it at my door
3 december 2024
Svar från Eden Holistic Pet Foods
Good morning,
We sincerely appreciate you taking the time to leave us a 5 star review!
It is lovely to hear that you had a positive and efficient delivery experience with your recent order, and we sincerely hope that the food is enjoyed by your pet.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.