Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

They have gone out of their way to accommodate our requirements. They have supported us to be successful.

Betygsatt 5 av 5 stjärnor

We needed to recruit a very senior sales executive and Jude took a comprehensive brief and produced long lists pretty quickly. When the initial list did not produce as many viable candidates as had b... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Does what it says on the tin... We've had mixed experiences with recruitment agencies in the past, often at high prices with poor service, but Ben, Jazmyn, and Judith did a fantastic job. The fee c... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

As a small family business, we don't have the time to be uploading job adverts to multiple boards and manually amending any applications. Ecruit have simplified the process through their portal and h... Se mer

Företaget har svarat

Företagsinformation

  1. Rekrytering

Skrivet av företaget

ecruit offers flat fee recruitment; a low-cost recruitment method that enables businesses to reduce their cost per hire without compromising on candidate quality – and with no hidden fees, ever.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

71 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent Service

I have been using Ecruit for a number of years now for various vacancies in our company and this has always been a positive experience. Ben and his staff are always professional, supportive, and quick to change anything we require on our adverts. Communication is always clear throughout each vacancy process, you can contact them anytime if you have a query. This makes my job less stressful trying to find the correct candidate. Overall, I would highly recommend their service.

19 januari 2026
Omdöme utan inbjudan
Logotyp för Ecruit

Svar från Ecruit

Hi Morag, thank you for taking time to leave your feedback, always a pleasure helping you out and look forward to helping you out whenever you need us!

Betygsatt 1 av 5 stjärnor

Wanted to leave 0 stars — misleading trial, invoice after cancellation, escalation & privacy concerns

We would give 0 stars if Trustpilot allowed it.

We were contacted and offered a 1-week trial, which we agreed to. Then the sales person extended it by an extra 2 weeks. During the trial, the service was not as promised — we received what appeared to be fake accounts/leads, and when we raised concerns, no one responded properly.

Because we weren’t happy with the service, we decided not to proceed. Instead of simply closing the account at the end of a trial, they sent us an invoice and demanded payment.

When we refused to pay the invoice (because we did not agree to continue and were unhappy with the service), they escalated it — the director became rude on the phone, told us to “go away”, and they raised a claim / threatened court action to force payment.

What made it worse is that during the call the director sounded very familiar with the court process, quoting claim details and speaking as if this was routine. That felt like an intimidation tactic.

Finally, we also have serious privacy concerns: in one email they mistakenly included another company / wrong recipient, which meant our information and correspondence was shared with a third party.

Very disappointing experience. Please be extremely careful and make sure everything is confirmed in writing by email, including trial dates, extensions, cancellation terms, and whether any invoice can be raised.

In addition, they keep pushing more and more to have our review reported, deleted, and flagged so it doesn’t show our voice publicly.

16 januari 2026
Omdöme utan inbjudan
Logotyp för Ecruit

Svar från Ecruit

Hi Mohammed

Thanks for taking the time to leave feedback — I’m sorry to hear this has been your experience.

For clarity, ecruit provides recruitment advertising and application management (advert creation/review, distribution to job boards, and applications delivered via the portal). We do not create or “generate” applications.

Trial vs paid arrangement
A paid campaign did not automatically commence from the trial. After the trial period, your business instructed us in writing on 16 January 2026 to “get the advert live and finalised today” and requested the contract link be re-sent. A DocuSign Order Form was then completed for a discounted credit bundle on an instalment plan. When the first invoice was issued, your team asked if payment could be made at the end of January (which we agreed). We mention this only to clarify that the service and payment timing were discussed and agreed after the trial.

For context, your team also confirmed in writing that a hire was made during the first week of the campaign.

Concerns raised during the campaign
If you believe any specific applications were not genuine, we are happy to investigate properly. Every application includes a unique source code identifying the referring source (job board/channel). Please email hello@ecruit.com
with the job title/advert reference and the applicant names/timestamps, and we will verify the source data and respond.

Privacy / wrong recipient
We have already acknowledged and apologised for a third-party email address being mistakenly included on an accounts chase email. This was a human error, not intentional. We have removed the address from future correspondence and reviewed internal controls to prevent a repeat.

Finally, on the point about “threats” or “intimidation”: where an invoice remains unpaid and a dispute cannot be resolved informally, we may outline the formal options available. We would always prefer to resolve matters amicably and directly.

We’ve asked Trustpilot to verify this review in line with its policies.

Regards,
Ben (Managing Director)

Betygsatt 5 av 5 stjärnor

Excellent service – Will use again!

The team at Ecruit recently helped us hire some new staff. Both Ben and Jazmyn were very efficient and supportive with all correspondence and guidance needed throughout. They helped us get our adverts live within a few days of reaching out to them. The adverts went on multiple job boards / websites, which meant the application rate was far higher than any advert we’ve internally posted before. Once the adverts were live, the portal that puts all applications in one place is really easy to use, with the candidate screening saving so much time. It allows you to jump between different candidate CVs at the click of a button. Once both positions were filled, the adverts were closed down straight away at our request. As a company we will continue to use Ecruit going forwards as their service makes recruiting much easier and streamlined. Highly recommend!

10 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great system

We've been using Ecruit now since the beginning of the year and couldn't be happier. The quality of the applications have been great and we've made around 4 hires so far. The system is easy to use and really helps with tracking, especially when you have high volume.

22 april 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Reco to colleagues

I had a fantastic experience with Ecruit! Their site made the process smooth and efficient. The support team was incredibly responsive whenever I had questions. Really enjoyed working with them

6 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service

We have run three campaigns now with ecruit and they have delivered more suitable candidates than any other method I have tried before. They kept in touch throughout the process and overall a great experience - thanks team!

7 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

As a small family business

As a small family business, we don't have the time to be uploading job adverts to multiple boards and manually amending any applications. Ecruit have simplified the process through their portal and have saved us a lot of time with their services.
We have filled all three roles advertised through Ecruit, so thanks to Tasha for all her help in doing so.

1 februari 2024
Omdöme utan inbjudan
Logotyp för Ecruit

Svar från Ecruit

Thank you for you review Sean, i have shared this with Tasha and we appreciate you taking the time to write about your experience with us.

Betygsatt 5 av 5 stjärnor

Very good, and communicative throughout

Ecruit was very efficient and took ownership of the process, with efficient candidate screening. They presented sensible individuals and filled the role quicker than expected. We will use them again.

19 oktober 2023
Omdöme utan inbjudan
Logotyp för Ecruit

Svar från Ecruit

Thank you for the feedback Oliver, glad you are happy and i hope your new surveyor is settling in nicely. i've passed your feedback onto Tracey and the team.

Betygsatt 5 av 5 stjärnor

I have been working with ecruit for a…

I have been working with ecruit for a couple of years now. Their service has reduced our recruitment expenses, taking away the need for traditional agencies. I have consistently found the ecruit team to be professional and helpful. They offer great advice and will always follow up to make sure we get the most from their service

29 januari 2024
Omdöme utan inbjudan
Logotyp för Ecruit

Svar från Ecruit

Hi Gemma, we really appreciate the kind words, it's always a pleasure working with you and look forward to popping in next time i'm up your way!

Betygsatt 5 av 5 stjärnor

They genuinely care about their clients…

They genuinely care about their clients and go above and beyond. We have successfully hired several roles through ecruit. Ben and Tracey took the time to understand our specific requirements and only sent us candidates who were a great fit for the role and our culture

22 januari 2024
Omdöme utan inbjudan
Logotyp för Ecruit

Svar från Ecruit

Thanks Kat - really appreciate your feedback and look forward to working with you in 2024! Good luck with the run from me and the team.

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