Somal Services Pty Ltd Omdömen 15

An absolute scam. AVOID LIKE THE PLAGUE - Eco bond cleaning is FAKE.

They called me on the phone to overcharge me for things that weren’t real. I had someone on site to confirm they were bluffing. They have a systematic scam plan and they will threaten you so you accept the new charge. I don’t have the money they asked me and it was 3 times what I was quoted. They ended up not finishing the job and left. They got me crying and stressed about it. They are BAD and EVIL. Why would you scam renters?? Absolutely disgraceful.

​Be warned: Eco Bond Carpet Cleaning (who invoices and charges as Somal Services) operates a systematic extortion racket targeting renters. My experience perfectly mirrors dozens of other negative reviews online.
​They quote a low rate ($193) in writing to get their foot in the door. Once inside, they use rigged laser measurements to triple the fee to $716. To force compliance, the technician used intense psychological pressure, lying that our rental bond would be withheld under the Residential Tenancies Act if we didn't pay for a hidden "pet package."
​To top it off, the entire job took less than a single hour. Charging over $700/hour for a rushed, basic clean proves the price inflation was pure deception.
​They rely on financial duress and illegal scare tactics to scam tenants out of their money. A bank chargeback has been filed for the $447.07 fraudulent overcharge. Do your research, read the other reviews, and stay far away from Eco Bond / Somal Services.

Bhupinder and his team don't provide a clear pricing structure. No receipt provided. Added extra charges - this was a scam.

Heavily inflated price compared to what is promised initially. Work wasn’t great, definitely not reflected in the overpricing. When I transferred the money and sent the proof of payment he said that my receipt that I provided wasn’t good enough for him to start the job, he needed to see my bank account.
When I asked for a refund he decided it was good enough and did the job. My advice is a huge no.

This is a scam company. They will quote you a price on the phone and then double it and use standover tactics until you pay them by bank transfer. They also illegally provide pest control and are not licensed to do so. They use poisons that aren’t regulated and use absolutely unsafe applications. USE THEM AT YOUR OWN PERIL.

Horrible work. Carpet soaking wet, rude customer service , cost doubled
said but never did repay the money
We had to get another company in to fix it
Stay away from this company

They came to clean our carpets . The price doubled when they arrived . When he left my carpets were so wet and dirty . After I left a bad review else where I got told they will sue me for bad review . Save your money . Never use them again

Guri did a great job with our carpets. “Highly Recommended”

Price doubled when they arrived.
They need to be way more transparent when initially quoting.

Really disappointed.

I’m 8 months pregnant and had to move furniture around for this clean, for them to come and quote me something ridiculous that I had not expected! If they had asked more questions during the quoting stage and given a more accurate price I would have been more then happy to pay but that’s how they scam you in! I felt too bad to tell them just to leave so paid nearly $100 for one room.

The man who came was nice enough to deal with but it seems this isn't legitimate company.
They advertise steam clean 3rooms from $59 but charged me $100 for steam cleaning one small room.
Do not ask them for stain removal, stain removal does not work at all even on small stains. They don't know how stain removal works and didnt follow proper stain removal process.
I could have gone to Bunnings to hire a steam cleaner for half of what I was charged and done the whole house. I have done this before and done a better job than these 'professionals'. Even the steam cleaner they use is not appropriate for business use.
Very disappointed with the service. I don't even think they used any proper chemicals.

Clean was fine, took about 45 minutes. Was quoted 59 over the phone (2 rooms). But on arrival the cleaner said his minimum was 80 and it would be 140 because of pre spray and sanitation required (we had a puppy pee on the carpet). Extra cost for extra services I understand, i just wish they'd been more transparent about the pricing when i booked.

Also, he didn't have an EFTPOS machine so it was cash or give him my credit card number.

Eco Bond did a good job however they quoted $74 on the phone then on arrival added an extra $40 saying the carpet was stained! This was not indicated as a possibility on the phone and I felt it was unfair of them to add such a cost on the spot. Would not use again because of this.