What can I say about ECL is really helpful and kind they help my to find a job that I want to do and Mal Johnson was really helpful as she knows her self and she help me in so many ways I can't give t... Se mer
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Det här tycker kunderna
Absolutely incredible care. As a care home and day centre entertainer, I visit many, many settings. ECL has blown me away with the level of care they provide. The staff are so engaged with the custome... Se mer
I have been in the care of ELC staff during my stay at the Colonia court care home in Colchester Essex where I have spent the past month in the final phase of recovery from a knee cap operation .ELC s... Se mer
Jessica & her team go above and beyond for the care of my wife. After only a short time in going once a week to the day centre my wife & myself couldn’t be happier & is making such a difference in our... Se mer
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Företagsinformation
Skrivet av företaget
ECL provides care and support services in Essex, Havering and West Sussex, supporting thousands of people to live safely and independently within their own homes and local communities. Our services support older people, adults with learning disabilities, adults receiving reablement services and people with sensory impairment.
ECL | Person-centred Care
Skrivet av företaget

- ECL values itself as being a quality, responsive and progressive organisation.
- Our mission is to provide existing and new customers with choice and control when accessing services that support their independence and for ECL to be recognised as the company that best meets their needs.
Kontaktuppgifter
Victoria Road South, CM1 1QH, Chelmsford, Storbritannien
- 03330 135 438
- ECL.ContactCentre@essexcares.org
- ecl.org
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Cannot be any less than five stars.
Cannot be any less than five stars.
Mark worked tirelessly to get a job that suited, working on a regular professional bases until an end goal was achieved to everyone’s satisfaction.
Cannot be happier. He final part of the jigsaw.

Svar från ECL | Person-centred Care
Great experience so far!!
Katie Connolly has been my employment consultant and she has been incredibly helpful and supportive with finding me employment!
She has made me feel very capable in what I can achieve and motivates me to strive for what I would like to do!

Svar från ECL | Person-centred Care
Katie Connah my community connector has…
Katie Connah my community connector has been very helpful, she made the finding of the volunteering role an easy and smooth operation. She was kind and supportive. I am enjoying my volunteering

Svar från ECL | Person-centred Care
I wanted to add little review about…
I wanted to add little review about this company I had help with finding jobs and look for good work for me and this company has help me so much amazing staff amazing help very polite team of workers they have support me to my job interview think just amazing I recommend this service for anyone not in work they are great service

Svar från ECL | Person-centred Care
Everything i needed and more.
I have been trying to get a job for a while and struggled when working as most of my needs wasnt met and my work life declined. Since having my personal ecl worker Katie, job finding has been fun. When she comes over we just chat while looking for jobs. Now i am employed and waiting for a start date. And ecl will still contact me while working to make sure my needs are met and there are no issues. Thank you ecl for helping me find my feet when no one else would actually help. :) would recommend.

Svar från ECL | Person-centred Care
My mums salvation
I would firstly like to start my review by saying that my mother was in deep depression and has struggled for a while with loneliness and the staff and transport for your facility at basildon ucl I cannot praise enough for giving her the time and attention she needed? She lives alone and has carers as she's nit too steady on her feet but nothing is too much for these staff members to help her. The staff members in particular that I've had contact with are Jess,Candice,Paul and last but not least Teresa. This group of devoted staff make my mum smile like she used to and I thought I'd lost forever. They are amazing individuals. I can't recommend this facility enough. I'm sorry but I've forgotten the ladies name but the arts and craft lady is also amazing.

Svar från ECL | Person-centred Care
Staff appraisal
My mother in law goes to the Ashleigh centre in Basildon & I've really got to say that all the staff I've come in contact with ie Jess, Candice,Teresa & paul have made her very happy by keeping her mind occupied with making arts & craft & also bingo. Everytime we speak to her when she gets back home, she is laughing & joking because of this centre, it also as brought a new lease of life, as she lives alone. Thankyou once again ECL 5☆

Svar från ECL | Person-centred Care
Rehabilitation from hospital & care
What wonderful care & physio along
With District Nurse. All put in place
By the ECL. COULD NOT FAULT ANYBODY WHO
CAME TO ME AND HELPED ON THE ROAD TO
RECOVERY.l wish to thank one and all.
AND GIVE ALL 101 percent.

Svar från ECL | Person-centred Care
ECL is an amazing place where my Dad…
ECL is an amazing place where my Dad really looks forward to attending 5 days a week. The staff are upbeat professionals who genuinely care about their Day Centre members. They do fun activities and even tailor daily exercises for everyone based on my Dads Physiotherapy needs. I highly recommend ECL.

Svar från ECL | Person-centred Care
I want to express my heartfelt gratitude
I want to express my heartfelt gratitude to one of your wonderful Clacton On Sea carers, Bernadette, who cared for my dad, on Tuesday, December 31, 2024. Bernadette provided fantastic support and did everything necessary to make my dad comfortable when he experienced ventricular fibrillation and needed shocking three times that morning. Her quick actions undoubtedly saved his life. She stayed by my dad's side while the doctors and paramedics worked on him, ensured that his dog was fed, and contacted me, waiting for my arrival at my dad's home. When I arrived, she greeted me with a much-needed hug, explained everything thoroughly, and offered the reassurance I required during that difficult time.
I cannot thank Bernadette enough for her support. Please ensure that Bernadette receives the recognition she deserves for her exceptional care and support, on behalf of my family and me. Kudos to ECL and all their wonderful carers!

Svar från ECL | Person-centred Care
Well-being towards staff
i can say its the the best company you can work for. The management look after staff and don't let work 7days a week without a single day off!! i am a member of staff and have two jobs, however only this company explained the risk of not having a day off and the reason of importance of it - when i explained that second job wants me to work more. Because ECL is my main job i will drop down working hours in my second job, because i spoke with my manager and i been explained the risk and importance of having a time off.

Svar från ECL | Person-centred Care
ECL 'Get the party started' Show St Boltophs Church.
ECL (Crafty Drama) St Boltophs Church, Colchester.
What a fantastic show the customers performed. I was amazed by the confidence and talent they all shared. Also a massive congratulations to all the ECL staff. Especially Robert, Jane and Tracy well done to you all your hardwork definitely paid off.

Svar från ECL | Person-centred Care
attending the ashleigh centre
i have attended the ecl ashleigh centre in basildon since 2018,give or take the odd lockdown.the centre has very kind and friendly staff and they have helped me so much since the recent death of my father. i would recommend the centre to anyone with adult family members with learning difficulties or elderly people.

Svar från ECL | Person-centred Care
Coffee morning at ECL…
I attended a coffee morning in aid of the Alzheimer’s society at the ECL day centre, my mum goes there twice a week. I had a really lovely time, the coffee, cakes & company were wonderful & there was also a raffle with lovely prizes. The manager Oliver & staff are so nice & friendly & are so lovely to their customers & make everyone welcome.

Svar från ECL | Person-centred Care
Lovely Coffee Morning
It was lovely to spend some time with Mum at the Day Centre with hot drinks and cakes on offer, plus a raffle which gave everyone a chance to win something, all in aid of Alzheimer’s Society who were there to talk to family members and carers. It was such a lovely atmosphere. You could see everyone was enjoying themselves.

Svar från ECL | Person-centred Care
Wonderful Facility
My mother attends ECL at Loughton two days per week and it is such an incredible service they provide. The staff are all so welcoming and polite to all of the customers and their families. We are always greeted with a smile and friendly faces - the staff go above and beyond to make sure my Mum is happy and cared for whilst she is at the centre. They are very accommodating and we are so grateful for the safe and fun environment they have provided. Thanks so much to all the team.

Svar från ECL | Person-centred Care
I have visited ECL Loughton
I have visited ECL Loughton, Older People Day Centre a couple of times recently and found the atmosphere, staff and the care for those attending to be of the highest standard.
The staff and management are cheery, helpful and very attentive at all times.

Svar från ECL | Person-centred Care
Tea&Coffee,Cake and raffle
Staff was absolutely wonderful, tea and coffee morning with a raffle, they also had cakes! The cakes were amazing! The atmosphere as always was wonderful! The staff are absolutely amazing! Cannot fault any of them! Jess is amazing with my nan, and my nan absolutely adores her!

Svar från ECL | Person-centred Care
Carly had been so helpful and friendly…
Carly had been so helpful and friendly in working with our daughter who has special needs. She has supported her through applying for jobs, helping her with interviews and to get her first job. She continues to work closely with her by attending the job in her first few days to provide support, encouragement and guidance.

Svar från ECL | Person-centred Care
Sam Barnes has been very good at…
Sam Barnes has been very good at supporting me .She is all ways a phone call away if need anything.

Svar från ECL | Person-centred Care
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