We bought two Ecobike Nexus from Bike Republic. Our experience of the bikes and company - who could not have been more helpful - has been absolutely outstanding.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I can’t speak highly enough of EBike Republic. From the very first email, Bryn and the team went above and beyond to make the whole process smooth, personal, and stress-free. Communicatio... Se mer
They did a great job servicing my ebike and fitting new, slimmer, tyres. When they sent the bill \I went to pay expecting the bike to be ready. But it wasn't so I had a wasted journey and had to go... Se mer
Företaget har svarat
Got my new Alba S-Pro E Scooter today which I bought for a short commute to and from work, off public roads and I absolutely love it! It’s got plenty of power but it’s not too fast and it feels stu... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Ebike Republic was born from our passion to deliver the very best! We have carefully selected the manufacturers and brands we work with to ensure their products and values meet our high expectations before offering them to our customers. With over 30 years of experience in the bicycle industry, delivering the very best products and exceptional customer satisfaction, you can be sure you are in safe hands. We have built our business on the simple fact that when you buy your new Ebike, that is just the beginning of our journey together. Welcome to the republic!
Kontaktuppgifter
135 Buxton Road, SK23 7HX, Whaley Bridge, Storbritannien
- 01663897307
- info@ebikerepublic.co.uk
- ebikerepublic.co.uk
4,7
Utmärkt
56 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great company
Excellent communication start to finish, bike built and delivered to front door and helpful staff explained its use!
3 december 2024
Svar från Ebikerepublic
Thank you for your kind review, Dan! I am glad we managed to help get your bike sorted through the Cyclescheme. It's great to hear that the delivery went smoothly, and we hope you enjoy many miles to come. If you have any further questions, you know where we are!
It is how shopping should be!
It is how shopping should be!
The phone was answered every time in a timely manner. Bryn was knowledgable, helpful and informative. It made me want to buy from ebikerepublic.
Delivery was a positive experience with calls to advise the day and later the time of delivery. I had a problem with the seat post supplied by the manufacturer, but Bryn quickly came up with options and helped to resolve the issue. I have had so many past experiences where I have visited a shop and found that I know more about the shops products than those working in the shop, consequently this has been a refreshening experience albeit that everything was done on the phone and by email and I would recommend them to you.
13 november 2024
Svar från Ebikerepublic
Thank you so much for your wonderful review! We're delighted to hear that your experience with us, from initial contact to delivery, met your expectations. The whole team are committed to providing knowledgeable and helpful service, both in store and at a distance, and it's great to know we could resolve your seat post issue quickly. We truly appreciate your recommendation and look forward to helping you again in the future. Happy riding!
Great customer service
Great customer service, and the ability to try before you buy. Very knowledgeable about the product and the bike was set up ready to ride away.
15 oktober 2024
Svar från Ebikerepublic
Thank you for taking the time to share your feedback! We’re thrilled to hear that you had a great experience with our customer service and appreciate the opportunity to try before you buy. Ensuring our customers feel confident in their choices and providing a bike that’s ready to ride has always been our priority.
Your kind words motivate us to keep delivering the best possible service. If you need any further assistance or advice in the future, don’t hesitate to reach out.
Wishing you many happy rides ahead!
The bikes sell themselves
Personal service, no pressure selling as the bikes sell themselves.
3 september 2024
Svar från Ebikerepublic
Thank you so much for your wonderful review, Kathryn! We're thrilled to hear that you enjoyed the personal service and relaxed experience. We truly believe in the quality of our bikes, and it's great to know they impressed you as much as they do us. If you ever need any further assistance or have any questions, don't hesitate to reach out. Happy riding!
Great service
Great service, explained everything about the bike, quick delivery. Highly recommend this company!
3 september 2024
Svar från Ebikerepublic
Thank you for the fantastic review, Pawel! We're delighted to hear that you were happy with the service, delivery, and bike explanation. Your recommendation means a lot to us! If you ever have any questions or need further assistance, we're always here to help. Enjoy your RX500!
Bryn listened to what I had to say
Bryn listened to what I had to say , he explained about the new bike , but also allowed me to discuss with him , the problems of my present bike , and gave me answers, so I realised I just had the wrong bike for me !
I was worried because it is a bigger bike , but needn't have because it was perfect, infact I rode it home
29 augusti 2024
Svar från Ebikerepublic
Thank you so much for your thoughtful review, Fiona! It was a pleasure chatting with you and helping you find the right bike for your needs. I'm really glad to hear that the new bike turned out to be perfect for you. I am delighted you rode it home immediately after having a poor experience with your previous bike! Feel free to reach out if you have any more questions or need anything in the future. Enjoy every ride on your X-City!
Had 2 electric bikes for service
Had 2 electric bikes that needed batteries checking and servicing. Excellent service from Bryn at Ebike republic! Wouldn't go anywhere else! Would certainly buy the next EB from them.
12 september 2024
Omdöme utan inbjudan
Svar från Ebikerepublic
Thank you for your great review, Lorrie! We're so glad you were happy with the service, and it means a lot that you'd choose us again for your next e-bike. We're always here to help with anything you need when you are ready.
Great bike!
I bought an EcoBike MX from this shop around May 2024. My experience has been really positive! The bike has been performing great so far.
12 september 2024
Omdöme utan inbjudan
Svar från Ebikerepublic
Thank you for your review, David! We're thrilled to hear that your EcoBike MX has been performing so well and that you’ve had a positive experience with us. If you ever need any assistance or have any questions down the road, don’t hesitate to get in touch. Happy commuting!
Nice easy to get on with.
3 september 2024
Svar från Ebikerepublic
Thank you for the kind words, Anthony! We're glad you found everything easy and enjoyable. I look forward to seeing you whipping around the village on your new X-Cross. If you need anything in the future, we're here to help!
Prompt and friendly service!
I ordered a bike with eBike Republic through the cycle2work scheme recently. once my application had been approved, I was contacted very promptly to arrange a pickup/delivery date for my new bike. Bryn was incredibly prompt with his responses and easy to communicate with, I wasn't sure if we would be able to get something confirmed before I was back in the office as I emailed on Friday afternoon (admittedly very late in the day), but Bryn responded on the following Monday to confirm they could deliver the bike that very day, and within 1.5hrs of his email he had arrived at my building with my bike in hand! he gave a clear run through of the bike's features and how to use it, how to take care of the battery, and that was that. he was very friendly and informative, overall a good customer experience.
I have since been using the bike in question to cycle to work and other places multiple times a week, and it has been brilliant so far. can't fault it, it's the best bike I've had! my partner is so jealous he might be getting one too in the future haha!
15 juli 2024
Omdöme utan inbjudan
Svar från Ebikerepublic
Thank you so much for your detailed and thoughtful review, Soo-Yee! It was an absolute pleasure assisting you through the Cycle2Work scheme, and I'm really glad we were able to get everything sorted so quickly for you—especially with the delivery. We always aim to make the process as smooth as possible, so I’m happy to hear that the delivery and bike setup worked out well.
It’s fantastic that the bike has been performing brilliantly for your commute and other rides! Knowing that the bike exceeds expectations is the best feedback we could receive. If your partner ever decides to get one too, we’ll be more than happy to help them find the perfect ride.
If you have any questions down the road or need any further assistance with your City2, don’t hesitate to reach out. Thanks again for choosing eBike Republic—enjoy every ride!
Nice guys who are very on the ball
Nice guys who are very on the ball
Or two wheels whichever you fancy
7 augusti 2024
Svar från Ebikerepublic
Thanks for the great review, Iain! We're glad you enjoyed your experience with us. It was a pleasure assisting you with your EcoBike Forest and its upgrades. We hope it's still serving you well in your commutes. If you ever need anything else, don't hesitate to reach out. Enjoy your rides!
Excellent ⭐️⭐️⭐️⭐️⭐️
Excellent service from Bryn and the team at Ebike Republic!
Staff very helpful and informative whilst I was looking and purchasing my first ever e-bike (Alba City 2). The team know their stuff so you trust the quality that they have on offer.
The purchase was followed up with a very nice email and easy breakdown to remind me of what I needed to know about my new e-bike.
I would strongly recommend this company to anyone looking to go electric!
21 augusti 2024
Omdöme utan inbjudan
Svar från Ebikerepublic
Thank you so much for your fantastic review, Louisa! We’re thrilled to hear that your experience with the Alba City 2 and our team was so positive. It was a pleasure helping you choose your first e-bike, and we’re glad the follow-up email and breakdown made things easier. Your recommendation means the world to us! If you ever have any more questions or need further assistance, we’re always here to help. Enjoy every ride on your new e-bike!
Excellent advice
Excellent advice. The bike I purchased was tailored to my needs and abilities. It was good to have someone with local knowledge to guide me in my choice.
16 augusti 2024
Omdöme utan inbjudan
Svar från Ebikerepublic
Thank you for the great review! We’re so glad to hear the advice and local knowledge helped you find the perfect bike for your needs. If you ever need anything else, feel free to reach out. Happy riding!
Great knowledge and service
The staff at Ebikerepublic have been very helpful and never tried to 'sell' me a bike. They simply showed the products available and let me decide. They also allowed me to test and discuss and range of bikes, so that I could get the best tool for the job.
I've had the e-bike a few weeks and am very happy with is so far. It has improved my commute!
22 juli 2024
Omdöme utan inbjudan
Svar från Ebikerepublic
Thank you for the fantastic review, Ross! We're thrilled to hear that our approach of providing information and letting you make the decision worked well for you. It’s great to know that the X-Cross is enhancing your commute. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. Enjoy your rides!
thinking of getting an ebike?
my first foray into a ebike have not rode a bike for around thirty years i asked david a ton of questions he even checked the dog trailer hitch would fit my choice of bike was the ecobike lx step thru purchased on a wenesday delivered thursday fully assembled and ready to go my first ride was like a white knuckle ride wow brilliant bike and brilliant service if you are looking for an ebike give this shop a try
25 juli 2024
Omdöme utan inbjudan
Svar från Ebikerepublic
Thank you for the glowing review, Mark! We're thrilled to hear that your return to biking has been such a positive experience. It’s great that David could help with your questions and ensure everything was perfect for you, including the dog trailer hitch. We're delighted you enjoyed your first ride on the EcoBike LX Step Thru and that the service exceeded your expectations. If you have any more questions or need assistance in the future, we’re always here to help. Enjoy your new bike and happy riding!
Great service
Great service, good guys, fully recommend buying your next ebike from here
21 juli 2024
Svar från Ebikerepublic
Thank you for the positive feedback, Paul! We’re glad to hear you had a great experience and appreciate your recommendation. If you need anything else or have any questions, feel free to reach out.
ECOBIKE MX NEXUS
I HAVE JUST RECEIVED MY NEW ECOBIKE MX NEXUS FROM EBIKE REPUBLIC...DELIVERED FULLY ASSEMBLED BY BRYAN,WHO SPENT TIME AFTER A 5 HOUR DRIVE TO EXPLAIN EVERYTHING I NEEDED TO KNOW ABOUT THE BIKE AND HOW TO LOOK AFTER IT.
THE BIKE IS EXCELLENT AND IT LOOKS MUCH BETTER IN REAL LIFE THAN IT DOES IN THE PICTURES.
ITS SMOOTH,SOLID,COMFORTABLE,QUIET AND FAST.
I'M VERY PLEASED WITH IT,AND TO GET SUCH EXCELLENT SERVICE IS A MUCH APPRECIATED RARITY IN THIS DAY AND AGE...
17 juli 2024
Omdöme utan inbjudan
Svar från Ebikerepublic
Thank you so much for your detailed and glowing review, Mark! I’m delighted to hear that the EcoBike MX Nexus exceeded your expectations in both appearance and performance. It was a pleasure delivering the bike and ensuring you had all the information needed for a smooth and enjoyable experience.
I’m thrilled to hear you’re pleased with its smooth, solid, and quiet ride. Providing excellent service is something we take great pride in, so it’s rewarding to know it made a significant impact. If you have any more questions or need further assistance with your bike, don’t hesitate to reach out. Enjoy every ride and thanks again for choosing eBike Republic!
Thank you for your help
Lee is a very nice chap, pleasure to deal with. Thank you for your help. We have our system in place that works perfectly. Looking forward to working with you in the future. Professional business, great initial impression
22 maj 2024
Svar från Ebikerepublic
Thank you for the kind words, Andras! We look forward to working with you in the future as well. If you need anything else, feel free to reach out. Thanks again for the positive feedback!
Wonderful Whaley
Really nice guys - excellent service and comms. Really pleased with the Service on my eBike, thank you!!
30 maj 2024
Omdöme utan inbjudan
Svar från Ebikerepublic
Thank you for your kind review, David! We’re thrilled to hear that you’re pleased with the service and communication. It was a pleasure helping with your eBike, and if you need anything else, don’t hesitate to get in touch. Thanks again, and happy riding!
Slight delay on sorting a replacement…
Slight delay on sorting a replacement motor hub but their communication throughout was excellent and they got the issue sorted so all good and nice that several years after a bike purchase they were still super helpful with after sale service.
22 maj 2024
Svar från Ebikerepublic
Thank you for your understanding and patience! We’re glad to hear that our communication and after-sales service met your expectations, even with the slight delay on the replacement motor hub being shipped from our supplier. It’s important to us to provide support for the life of the bike, and we’re pleased we could resolve the issue for you. If you need anything else or have further questions, we’re always here to help!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.