eBay.ca Omdömen 

It's the worst e-commerce company. They made something wrong and put the loss on the customer.

Trying to sell anything is a nightmare. I used to use it all the time 20 years ago and it was great. Now buyers can just walk away if they don’t want to pay what they bid on. Happens about 30 percent of the time. Also, can only leave positive feedback for them? Is this kindergarten where we don’t want anything negative? EBay is a joke, I’m closing my account.

I'm getting the impression..any junk people want to sell online..they stick it here...gotten a few sour deals over the years & months, especially electronic products, and only some have refunded. May have to find other mediums like Discogs, Amazon, Kijiji, etc.

Buyer beware alot of fake gold bars are being sold on Ebay.

The item didn't arrive and now I have to pay 5 more for it. But eBay will not even bother to reply, they've either been very rude or repeatedly ignored me. I don't think I'm asking too much, just to pay what I would have paid had it been delivered the first time and eBay charges a lot for delivery btw.

I registered on eBay to sell one item — a watch. Within 2 hours, scammers started calling me. It has now been over a week and I receive multiple scam calls every single day. My personal data (phone number and email) was apparently leaked or scraped from eBay almost instantly after registration. I also received unsolicited purchase offers by email after simply browsing similar listings. The watch is still unsold, and I'm left dealing with constant harassment instead. eBay does nothing to protect new sellers from this. I deeply regret sharing my personal information with this platform. Not recommended.

When I tried to report the seller for not responding eBay refused to take my Complaining without any reason which make believe eBay trying to protect the seller and not the buyer
Therefore, I will not recommend eBay to any of my Friends

I called to change my phone number. Have an account there for 20 years, they just blocked my account because I can't remember the postal code. I provided 10 years of postal code, old phone number but they blocked my account.....don't loose your time with EBAY.

Despite being both a buyer and seller for years and having 100% positive seller reviews, eBay cancelled my account, banned me from future selling or buying and has held onto my sales proceeds for the last 5 months. When I asked why, I was told that I did "something" that endangered users and violates policies, but they refused to give any details and thus denied me a chance to defend myself against their accusations. I suspect that their AI had some kind of hiccup but without the opportunity to speak with someone or even know what I had supposedly done there is no recourse for me, plus I am out of pocket for the items I sold and shipping because they insist on putting a hold on my funds for at least 6 months in case the customer demands a refund. A truly despicable organisation that has no integrity or loyalty to either their sellers or buyers. Luckily there are more and more alternatives such as Etsy. I just wish that Trustpilot would allow a zero star rating, because even one star is too much.

Of course it will depend on the seller but I had a very positive experience. Item arrived two weeks ahead of schedule.

What scam!!!! Item never arrived and then had to wait an extra day to open up an INR case, and then had to wait for another 6 days after that!!!!! What a load of BS!! Such a scam! These people should be sued to the ground! There should be legal things put into place to protect the buyer when a purchase is made!

False advertising on delivery dates!!

I have used eBay for 20 years and held a 5 star rating with perfect feedback as both a buyer and a seller. I was recently sold a pair of fake boxing gloves. This is the first time I’ve ever tried to utilize the authenticity guarantee. EBay had me return the items but then denied my refund AND did not send me back the item. I paid for the item, paid to return it to eBay and was refunded 0. I deleted my eBay account and have never been so disappointed in customer service. It’s inconvenient for me to not have eBay but I will no longer give business to eBay after this experience

Ordered razors recently and received half of my order, Ebay asked me to call the police to get a refund. eBay is a joke avoid at all costs

This is the worst service out there. Its a pure scam. Its beyond embarrassing at this point. The customer service is terrible. Id give it 0/5 if possible

Don’t use eBay no matter what, it’s a site that will let you down

I have been scam by a buyer.
I gave all information to EBay about the transaction
EBay decided to refund the buyer directly from my bank account
I was a 100% transaction buyer/seller for 25 years
I closed my Ebay account
Never I will return to Ebay

EBAY is the most corrupt, greasy, unscrupulous store in North America. I can make a list of sleazy practises they practice, but I do not have that much time. Bidding? They love to add $10 or so on the final checkout. You have to be vigilant at every page turn with these sleazeballs.

If I could give them no star I would
Purchased an item and they sent me the wrong item I sent it back and the told me they'd only give me back 1100$ not the fill 1298$ for no reason. I sent the item back and eBay received it then nothing all customer service went silent. Finally 3 weeks later I was told I'd have my refund in 3 business days 2 weeks went by and still nothing then I was told 24/72 hours I'd have my refund 3 days went by still nothing. I'm doubtful I'll get my money back.

⭐ 1-Star: Hazardous Shipping Error + No Buyer Protection

I placed an order on Oct 7, 2025 with a UK-based eBay seller (“dees-online-retailer”). The seller changed the shipping method without my consent, switching from Royal Mail (as advertised) to UPS. This unauthorized change caused unexpected brokerage fees and the parcel was flagged as a hazardous item due to improper declaration. It never left the UK and was eventually returned to the seller.

The seller ignored messages and failed to provide the update he promised. I spent weeks contacting UPS and CBSA to fix a problem caused entirely by the seller’s action. Although eBay refunded the item and shipping, I was left responsible for the brokerage charge—an expense created by the seller’s mistake.

What is most concerning: eBay removed the honest, factual feedback I left to warn other buyers. This erases transparency and leaves customers unprotected when sellers misuse shipping carriers or misdeclare parcels.

eBay needs stronger oversight of hazardous-item declarations, enforce consequences for unauthorized shipping changes, and ensure buyers can safely report seller misconduct without having their feedback deleted.

As of Dec 1, 2025, I am still trying to recover the UPS fees. This experience shows that buyers can be left with the administrative burden and additional costs, while sellers face no accountability.

Proceed with caution when relying on eBay’s protections.

In the last year I've seen ebay.ca drastically go downhill almost every package goes through DHL now so expect to be extorted for 20 US dollars on every package you order. In the past month many of the things I ordered on eBay we're not shipped for over 10 days after purchase and eBay refused to cancel purchase that hadn't been mailed out 10 days after purchase. I would highly recommend shopping at abebooks.com, Amazon, or Facebook Marketplace eBay has become a scam website.