EasyStart Omdömen 11

This far I’m super impressed with basically same day responses to my email (accounting for time zone change). I’ve sent many emails over many months in prepping for my families move and I just had to leave this review because I have not paid a DIME and yet Ann has gone out of her way to respond to my questions. Seriously it’s been no less than 15 emails. I can tell from the responses and timeliness that this is a person and company that really cares.

This far top notch! I’ll review again if needed but I spoke with owner Ann and she is super nice and professional and offered SOLUTIONS to my large family and extend family moving needs.
I’ve spoke to other places and get told “no” or it’s too complicated to move 10 ppl over.
I always research who I do business with and am leaving this review because as a buisness owner myself it’s helpful for the company and I wish Ann and her company much success and look forward to future work together.

I am writing this review to express my extreme dissatisfaction with the service provided by EasyStart Relocation. My experience with this company has been nothing short of a nightmare, and I feel it is my duty to warn potential customers about the numerous issues I encountered. I am genuinely perplexed by the fact that they continue to receive favorable reviews, despite the fact that I have friends who have also worked with this company and had a negative experience. However, it is also possible that the owner, Ann Dela Victoria, employs the threat of collaborating with attorneys to intimidate those who request refunds or additional assistance, as I have experienced the same.

From the very beginning, EasyStart failed to hold up their promises. Despite their initial assurances of a seamless and efficient relocation process, I was plagued by delays and unresponsiveness, which lasted for weeks at a time. Their rigid adherence to timely payments was in stark contrast to their relaxed approach to responding to my inquiries and requests, which were occasionally urgent in nature, such as my housing and visa requirements. There were numerous instances in which weeks would pass without any communication or response, resulting in a feeling of frustration and uncertainty.

The lack of professionalism at EasyStart is appalling. I was forced to contact any available numbers or emails I could find, including staff members who often seemed unaware of my situation or unable to locate the owner, Ann. This disorganization and lack of communication are unacceptable for a business that is supposed to facilitate something as critical as relocation and visa application. In the 6 months I worked with them, I dealt with no fewer than 4 different staff members, all of whom were unable to provide me with any real updates or responses until I was able to contact the owner.

When I did manage to reach the owner, Ann, I was met with a litany of excuses. Instead of taking responsibility for the service failures, she frequently brought up her personal life as a reason for the delays and mishaps. While I understand that personal issues can arise, it is unprofessional to let them interfere with business operations and customer service, and so frequently.

Adding insult to injury, EasyStart had the audacity to overcharge for the minimal services they provided. The amount I was charged was exorbitant compared to the simple paperwork they completed. Despite multiple attempts to secure a refund after work being only partially completed, the process was virtually impossible and took multiple emails and texts of back and forth negotiations. They declined to reimburse the entire sum and instead directed me to various team members, and they declined to respond to emails or return phone calls, which served to emphasize their lack of professionalism and integrity.

The responses I received from EasyStart were often agitated and made me feel like a burden for seeking the assistance that was rightfully owed to me. Ann's responses were hostile, and she never answered any text messages or phone calls, instead sending back emails that exaggerated her efforts. This attitude is entirely unacceptable, especially considering the urgency of my needs and their initial commitment to being available and supportive.

In conclusion, EasyStart Relocation is a company that epitomizes unprofessionalism and unreliability. Their failure to deliver on promises, combined with poor communication, excessive charges, and a complete lack of customer support, makes them a business to avoid at all costs, especially in regards to the highly complicated processes of French visas and housing. I strongly advise anyone considering their services to look elsewhere to avoid the stress and disappointment I experienced. I also strongly advise those who have encountered similar difficulties to file a complaint with SignalCosno and report them for the fraudulent services they purport to offer.

Relocation and everything else involved made simple and easy. Honestly could not have done this without the team at EasyStart. Very professional and kind, would definitely recommend them!

I didn't find EasyStart, EasyStart found me! I am very thankful to Ann and Margarita for all help provided during this tough process of finding accommodation in Paris.
I am not a French speaker so they helped me with everything like documentation, best neighbourhoods and of course all the communication with the landlords was done by them! Without their help, I think that it would be very difficult to find an apartment.
Once again, thank you very much for your effort!

Très satisfait du service ! Ils nous ont aidés, ma femme et moi, à trouver un excellent logement à Montepllier pour mon nouveau travail et ont rendu la logistique du déménagement moins stressante. Je vous recommande vivement

I got in contact with Ann & Margarita from Easystart, and they have been so helpfull to me when i was looking for an apartment in Paris. There are a lot of people who are trying to scam you, but Easystart is legit, and really good if you dont speak french, and are a foreigner.
I moved from Denmark and it is really hard to find an apartment, but they helped me because i dont speak French, so they did the talking with people and agencies, and i found an apartment.

Easystart helped me to relocate from Copenhagen to Paris without me having to worry about anything. Everything was real quick and the staff were very friendly and responsive. I really recommend this to everyone who is relocating and especially the ones who wantd to move for professional reasons as you can avail this service for free.

Great service, I recommend this company if you are relocating to France. Ann is all ears and flexible.

We recommend this company as they helped us to transition to the French Riviera as we only speak english. Made everything very easy and a smooth transition.

The service was excellent. Really very good. They helped me find a very good place. Ann is very friendly and she helps you with everything, any questions or anything you need. Very happy with the service, I always recommend it. 11/10 <3