Quality product. Super fast service.
Säljs av Easy Signs
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Look amazing! Easy to assemble & disassemble
Displayed our business in an outstanding manner, with this banner!
The quality of printing is not great when you look closely, and also edges are curling a lot on the big size banner.
Svar från Easy Signs
Hi there!
I am so sorry that I haven't been able to get in contact with you this week!
I am sorry to hear that you are not entirely happy with your Pull Up Banner. We always want our customers to be happy with the products that they purchase from us and we value any feedback. I would love to chat with you and solve any issues that you might be having with your Pull Up Banner. Please feel free to send some photos through to us so that we can assist you further. Feel free to call us on 1300 972 077 or respond to any of my emails.
Laura
Mega good, quality great and speed of delivery super.
Value for money
Cheap and flimsy pull up banners
Svar från Easy Signs
Hi Charles,
Thanks for taking the time to leave us a review, as well as chatting to me further over the phone and via email regarding your ordering experience.
I am very sorry there was an issue with the banners originally received - it was definitely disappointing to hear they were received in such a state. However, I was more than happy to help resolve the issue as best I could on our end for you, by passing the feedback along to our production team and third-party courier, as well as offering a full refund.
I hope your next order with us is up to our usual 5 star standard, and we look forward to working with you again soon!
Kind regards,
Andrew
Good for the price
Great quality, easy to order online, and wonderful service from Easy Signs and Border Express as the logistics provider.
The product looks fantastic. I accidentally retracted the banner too quickly which caused the top frame to detach from the banner. I contacted Easysigns about it and they responded quickly with a solution to fix it. They were very helpful, from uploading my artwork to resolving my issue, which is common and was fixed. Highly recommend.
Svar från Easy Signs
Hi Elvis,
Thank you for your review and feedback.
I am so glad that you alerted us to the issue you had with the top rail of the Pull Up Banner. You are correct, when the banner is retracted too quickly back into the base the top rail can become loose. Luckily, this is an easy fix and I am so glad that we were able to rectify this with the video link we sent you with instructions on how to attach the top rail.
Once again, thank you for letting us know about this and giving us the opportunity to resolve the issue for you.
We look forward to working with you again in the near future!
Kind Regards,
Nadia
Great quality and look really slick!
top quality, quick delivery thank you
Great service
I would not use this company again - they delayed my order due to poor internal communication. We were unable to use the banners. The delivery person lied and said they were delivered when they were not. They turned up hours later.
Svar från Easy Signs
Hi Sarah,
Thank you for your time over the phone to discuss your recent experience with us.
I do sincerely apologise for the miscommunication on our end, this is never our intention, causing inconvenience on your end.
As discussed, there was a mix up with receiving the artwork and updating your order. In addition, the third party courier not delivering the order accurately as per the mentioned time on their POD. Rest assured, we do take all feedback seriously and will pass this along to our account manager at Border Express, as well as pass feedback along to our team, for future improvements.
Nevertheless, I am glad that the banners can still be used in the future and I appreciate your time to discuss this further.
I sincerely hope that you will continue to work with us for your future signage requirements and that we can provide you with our usual 5 star service for your next order!
Kind regards,
Monica :)
Just what I needed
Good quality and quick delivery.
Awesome product, speedy production time
Amazing quality & price point and customer service
High quality material and printout
Look great. A little shiny but that's okay. Fast turnaround for production and shipping.