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Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Had a slight delivery problem but once I notified Easy flowers they sorted out and got the flowers. Wasn't the best looking flowers I've had made & delivered by you but in the past you've sent some lo... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

My Daughter who has almost passed away several times in the last few year ordered me flowers for Mothers Day from another State in Australia. They lasted one day and no they were not near a heater. Ev... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I live in the UK and wanted to order an arrangement of flowers for my friend in Australia. I chose EasyFlowers as they had good reviews and they didn't disappoint. The flowers were as described and ar... Se mer

Betygsatt 5 av 5 stjärnor

I’ve been using EasyFlowers for over 10 years and they provide a consistent and easy to use service. They provide communication updates in a timely manner and deal with unforeseen issues quickly.

Företaget har svarat

Företagsinformation

  1. Blomsterhandel
  2. Blomsterbud
  3. Blomsterdesign
  4. Blomstermarknad

Informationen kommer från olika externa källor

EASYFLOWERS is one of the largest and most reliable online florists in Australia. We work with hundreds of skilled florists delivering to almost every crack and crevice of this great southern land. We're lucky enough to create genuine, every day emotional connections for our amazing customers.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

989 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 1 av 5 stjärnor

Not worth it...I feel ripped off

I live in Sydney and I organised flowers to be sent to my mum in Tasmania. I asked for the upsized bunch, chocolates, a premium card, the cost came to $185. Was not worth the money. The upsize was an average sized box with a few extra flowers, I paid an extra $48 for a few flowers added, the chocolates were the tiny lindt packet you can get from woolies for $7 but I was charged $19 and the card which wasn't even a normal sized card cost $3.95. Will never buy again.

11 mars 2025
Omdöme utan inbjudan
Logotyp för EASYFLOWERS

Svar från EASYFLOWERS

Hi Dee,

We sincerely apologise for the disappointment caused with your order.

Could you please provide your order number and we will look into this straight away for you.

Thanks
EASYFLOWERS

Betygsatt 5 av 5 stjärnor

I have used Easy Flowers several times…

I have used Easy Flowers several times & have always had a positive experience dealing with this company. The flower arrangements are beautiful & reasonably priced & customer service is excellent. Highly recommend Easy Flowers

28 februari 2025
Omdöme utan inbjudan
Logotyp för EASYFLOWERS

Svar från EASYFLOWERS

Thank you so much for your kind words Margaret. We are so thrilled to hear you've had such a great experience with us. It means the world to know you love our flower arrangements and service. Looking forward to brightening more days for you in the future.

Warmest regards,
EASYFLOWERS

Betygsatt 5 av 5 stjärnor

I ordered flowers to be delivered to my…

I ordered flowers to be delivered to my daughter in Australia, who was moving house. The entire process was easy, and the flowers were delivered on the date and time I requested, all from my home in Scotland. I will definitely use this florist again.

22 februari 2025
Omdöme utan inbjudan
Logotyp för EASYFLOWERS

Svar från EASYFLOWERS

Thank you so much for your kind words Barbara. We are so happy to hear that your flower delivery went smoothly and that you found the process easy. It’s always a pleasure to help brighten special moments, even from across the world! We appreciate your support and look forward to helping you again in the future.

Warmest regards,
EASYFLOWERS

Betygsatt 1 av 5 stjärnor

Dead Flowers Delivered Late

Flowers were supposed to be delivered on the 15th to my sick mother as a late Valentines Day Suprise. I received a text to say they would be late due to courier issues and the flowers would not be delivered until the 17th. I was supposed to receive a refund on some of the delivery once I agreed and have not received this. When the flowers were eventually delivered, they were just thrown against the front door and looked like they had been arranged on the 15th and left without water until the 17th. The flowers were basically dead and have not even lasted one day!! I have tried to reach out to EasyFlowers and am still waiting for a response.

17 februari 2025
Omdöme utan inbjudan
Logotyp för EASYFLOWERS

Svar från EASYFLOWERS

Hi Naomi, we sincerely apologise about the disappointment caused with your order. Could you please provide your order number and we will look into this straight away.

Thanks
EASYFLOWERS

Betygsatt 1 av 5 stjärnor

Small Bunch - High Delivery Cost

Nice flowers - but beware of the sizes as the images on their site DO NOT represent what is being ordered and the upsize options results in a few handpicked flowers being added to the bunch. Would NOT order from this site again as the order is small - i will head back to RosesOnly.com for my orders where the delivery cost is half the amount.

14 februari 2025
Omdöme utan inbjudan
Logotyp för EASYFLOWERS

Svar från EASYFLOWERS

Hi Rob,

We sincerely apologise about the disappointment caused with your order.

Could you please provide your order number and we will look into this straight away for you.

Thanks
EASYFLOWERS

Betygsatt 1 av 5 stjärnor

DO NOT USE - terrible

Ordered in advance for Valentine’s Day. Paid $180. First they message saying they need to substitute one thing. So that’s fine. But then nothing gets delivered at all.. it’s now 15th feb and all they do is apologise and say they cannot get in contact with courier so they just sending me a full refund and a $50 voucher that I won’t be able to use anyways due to the probability that whatever I order won’t be delivered

14 februari 2025
Omdöme utan inbjudan
Logotyp för EASYFLOWERS

Svar från EASYFLOWERS

Hi James,

We sincerely apologise for the disappointment caused with your order.

Could you please provide your order number and we will look into this straight away for you.

Thanks
EASYFLOWERS

Betygsatt 1 av 5 stjärnor

The Flowers I ordered did not arrive…

The Flowers I ordered did not arrive and there is no contact or customer service for them so nothing I could do. I will not use this service again.

14 februari 2025
Omdöme utan inbjudan
Logotyp för EASYFLOWERS

Svar från EASYFLOWERS

Hi David, we sincerely apologise about the disappointment with your order.

Could you please provide your order number and we can look into this straight away for you.

Thanks
EASYFLOWERS

Betygsatt 5 av 5 stjärnor

Great Service

easy to order, great communication.....beautiful flowers delivered

3 februari 2025
Omdöme utan inbjudan
Logotyp för EASYFLOWERS

Svar från EASYFLOWERS

Thank you so much for your kind words Debbie. We're delighted to hear you found the ordering process easy and our communication helpful. Most of all, we're thrilled that the flowers brought joy! Looking forward to helping you again in the future.

Thanks
EASYFLOWERS

Betygsatt 5 av 5 stjärnor

Was easy to order online

Was easy to order online. Flowers were absolutely beautiful. Would recommend EasyFlowers to anyone!

8 februari 2025
Omdöme utan inbjudan
Logotyp för EASYFLOWERS

Svar från EASYFLOWERS

Thank you for your wonderful feedback Helen. We are so happy to hear you found the ordering process easy and that the flowers were absolutely beautiful. Your recommendation means the world to us. Can't wait to help you again in the future.

Warmest regards,
EASYFLOWERS

Betygsatt 1 av 5 stjärnor

Can't deliver what is promised

Twice in about a month my flowers couldn't be delivered on the day. Why offer the service or adertise if you can't deliver.

First time I was offered $50 voucher. That's useless because if you just log on, you automatically get offered 40% off. There is no discount if you use a voucher.

Second time, I was refunded $5. That had no value as it was the ssme price as getting next day delivery.

If you can't deliver what you claim, go away so we can use a decent florist.

Invoice 8XGKC

11 februari 2025
Omdöme utan inbjudan
Logotyp för EASYFLOWERS

Svar från EASYFLOWERS

Hi Joel,

We sincerely apologise for the disappointment and frustration caused by the delivery issues you experienced.

While we always strive to fulfil every order as scheduled, unforeseen circumstances can sometimes impact deliveries. In this instance it appears that due to unforseen circumstances the courier that delivers to that area was unable fulfil the order. That said, we understand that this does not make up for the inconvenience caused.

We would love the opportunity to make things right for you. We would like to offer and refund of your whole delivery fee of $24.95 and also a $50 gift voucher with no expiry. Please let me know if you would like to accept and I will process this straight away for you.

Thanks
EASYFLOWERS

Betygsatt 1 av 5 stjärnor

Avoid, avoid, AVOID these scammers!

Thieves and scammers. Refused to deliver my order, didn’t tell me until AFTER the delivery day, then sent me a message on their platform (instead of just emailing like any other company on the planet. Then didn’t reply for a whole day and then didn’t send them the following day either THEN when I messaged again (2 days after the event the flowers were for) told me they wanted to see my ID as the sender. I live on the other side of the planet and my mother (who shares the same surname and everything) offered to show hers and they said not good enough. I’ve since continually asked for a refund since this day and never even received a reply. Do not use this company. If their unprofessional, 2000s looking website wasn’t enough of a clue. They have no customer service skills whatsoever either. Disgusting. AVOID AT ALL COSTS.

3 februari 2025
Omdöme utan inbjudan
Logotyp för EASYFLOWERS

Svar från EASYFLOWERS

Hi Lani,

Thank you for your feedback about your recent experience with EASYFLOWERS. I do apologise for any frustration this has caused.

On occasion, our team will reach out to verify identity or confirm further details, to ensure all parties are protected from any misuse of personal information or credit card details. I acknowledge that this can cause frustration and for this, we sincerely apologise.

Our customer care team reached out to you to verify some details. As we didn’t receive the required information we were unfortunately able to fulfill your order in the required timeframe.

We’ve now processed a full refund for you, and we’re truly sorry for any disappointment this may have caused. If there’s anything else we can do, please don’t hesitate to reach out

Thanks
EASYFLOWERS

Betygsatt 5 av 5 stjärnor

They were very helpful

They were very helpful, made sure flowers were not just left at front door. Delivered on time.

20 januari 2025
Omdöme utan inbjudan
Logotyp för EASYFLOWERS

Svar från EASYFLOWERS

Thanks so much for your lovely feedback Joseph. We are really glad we could help and make sure your flowers were delivered safely and on time. Looking forward to helping you again in the future.

Warmest regards,
EASYFLOWERS

Betygsatt 5 av 5 stjärnor

I was very satisfied with using easy…

I was very satisfied with using easy flowers, I wanted to send flowers to my friend in Australia, I was unsure about sending online with a company I didn't know but they were great, easy to use, good quality flowers delivered on time. I was notified when they had been delivered. Very relieved and very happy and would use again.

11 januari 2025
Omdöme utan inbjudan
Logotyp för EASYFLOWERS

Svar från EASYFLOWERS

Thanks so much for your lovely feedback Sarah. We are so glad to hear everything went smoothly and that you were happy with the flowers and delivery. It’s great knowing we could make the process easy for you—hope we can help you send more flowers in the future.

Warmest regards,
EASYFLOWERS

Betygsatt 5 av 5 stjärnor

It was the first time I used the…

It was the first time I used the service and am very impressed. The flowers arrived on time and looked fabulous

8 januari 2025
Omdöme utan inbjudan
Logotyp för EASYFLOWERS

Svar från EASYFLOWERS

Thank you so much for your lovely feedback Vikki. We are so happy hear that your first experience with us was such a positive one. It’s wonderful to know the flowers arrived on time and made a fabulous impression. We look forward to helping you brighten more days in the future.

Warmest regards,
EASYFLOWERS

Betygsatt 5 av 5 stjärnor

Amazing flowers and customer service

I'd spent about 4 hours online, trying to order my lovely sister in Australia some flowers for her 40th Birthday. I just went round in circles, my captcha answers wouldn't get accepted, my credit card payments kept being declined (thanks bank!) and local stores were still shut for Christmas.
Just as I was about to give in, I found easyflowers. I wish I'd found them first, because I was done in minutes! I ordered a beautiful arrangement to be delivered on her birthday and felt very relieved!
Now they also had a special offer on, whereby you could save $38 by subscribing to their newsletter. I thought great, I can get her an even nicer bunch that way, clicked on the deal and got them sorted. And after I'd paid, I realised it had gone through at full price.
I messaged to ask if the $38 could possibly be refunded, they replied within 24 hours saying yes, they would process that for me. Really great service and much appreciated. The flowers arrived on time, in beautiful condition and looking exactly like the picture. Can't recommend highly enough and will be my first point of call when we next send flowers. Thanks for making it so easy, easyflowers!

7 januari 2025
Omdöme utan inbjudan
Logotyp för EASYFLOWERS

Svar från EASYFLOWERS

Thank you so much for your lovely feedback Claire. We are so happy to hear that we could make things easier for you and help you surprise your sister on her special day. It’s great to hear the flowers arrived on time and just as beautiful as expected.

We’re happy we could resolve the issue quickly, and we really appreciate your kind words. We look forward to helping you again in the future!

Warmest regards,
EASYFLOWERS

Betygsatt 5 av 5 stjärnor

Very satisfied long term customer (11…

Very satisfied long term customer (11 years). The flowers were gorgeous, on time and very well received as usual. EasyFlowers are my go to store for flower deliveries. Thank you so much for your continued fabulous service - I highly recommend EasyFlowers to All.
Happy 2025! LR NSW.

23 december 2024
Omdöme utan inbjudan
Logotyp för EASYFLOWERS

Svar från EASYFLOWERS

Thank you so much for your kind words and incredible loyalty over the past 11 years! We are so happy hear that you continue to enjoy our flowers. Knowing that we have been your trusted go-to for all these years means the world to us.

Happy 2025 to you as well! We look forward to brightening many more of your special moments in the years to come.

Warmest regards,
EASYFLOWERS

Betygsatt 5 av 5 stjärnor

Everything that I have bought so far…

Everything that I have bought so far from Easy Flowers has never disappointed me in anyway. Their prices are great, their arrangements, if they can’t get the flowers, they will let you know and arrange a refund or substitute them. They’re always spot on with delivery time frame. Thanks Melissa

23 december 2024
Omdöme utan inbjudan
Logotyp för EASYFLOWERS

Svar från EASYFLOWERS

Thank you so much for your lovely feedback, Melissa. We are so thrilled to hear you've been happy with your experience with us. We truly appreciate your support and look forward to helping you brighten more days in the future.

Warmest regards,
EASYFLOWERS

Betygsatt 5 av 5 stjärnor

I highly recommend to use Easy flowers

I highly recommend to use Easy flowers,
I have used them several occasions their online ordering and service is great.

29 november 2024
Omdöme utan inbjudan
Logotyp för EASYFLOWERS

Svar från EASYFLOWERS

Thank you so much for the lovely feedback Otto. We are so happy to hear you've had such a great experience with us. We truly appreciate your support. Looking forward to helping you again in the future.

Warmest regards,
EASYFLOWERS

Betygsatt 5 av 5 stjärnor

Easy Flowers are just The Best…flowers…

Easy Flowers are just The Best…flowers always beautiful,on time, great price. So glad I found you!

17 oktober 2024
Omdöme utan inbjudan
Logotyp för EASYFLOWERS

Svar från EASYFLOWERS

Thank you so much Marnie. We are so happy you found us too! It’s wonderful to hear you love the flowers, and that they’ve always been on time and just right. We can’t wait to help you again in the future.

Warmest regards,
EASYFLOWERS

Betygsatt 5 av 5 stjärnor

I was ordering on-line from New Zealand…

I was ordering on-line from New Zealand and the process was quick and easy. The flowers were delivered on the correct date and the recipient sent me a photo - they were lovely. I was advised some flowers might be substituted as the originals might not be in season and I was impressed by the good communication. All in all I am very happy to recommend EASYFLOWERS.

30 september 2024
Omdöme utan inbjudan
Logotyp för EASYFLOWERS

Svar från EASYFLOWERS

Hi Clara! Thank you so much for your lovely feedback! We are so happy to hear the recipient loved the flowers! It’s great to know you appreciated the updates about substitutions, too. Your recommendation really means a lot to us. We can’t wait to help you again in the future.

Thanks again
Warmest regards,
EASYFLOWERS

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