Easychoiceconveyancing Omdömen 

101
•
TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

James was lovely to work with. He took care of our A to Z property purchase and sale transaction in a breeze. Would definitely recommend his conveyancing services to future clients.

Betygsatt 5 av 5 stjärnor

I have always used Easy choice for conveyancing. That have always been the best price on the market and incredibly helpful.

Betygsatt 5 av 5 stjärnor

Thank you, so much Easy choice, and the Team, we are allocated to Shauna Perkins at Tq law, what a great experience it has been. We were able to exchange contracts within 5 weeks and complete the wh... Se mer

Betygsatt 5 av 5 stjärnor

Why 5 stars because i have got a very good service from james fellow and he helped me to find best quote at cheapest price. James is always available to help and advice. He has sorted my brother an... Se mer

Företaget har svarat

Företagsinformation

  1. Juridiska tjänster

Skrivet av företaget

Easy Choice Conveyancing aspires to be the UK’s most innovative conveyancing provider, by building long-term relationships with clients based on communication, trust and the highest standards of professional ethics. We have hand selected CQS and CLC accredited solicitors and conveyancers, independent mortgage brokers and RICS regulated chartered building surveyors providing a market leading service all managed by the Easy Choice Conveyancing team. We offer every service you need to buy or sell your residential property successfully. We also provide many other services including Deed of Gifts, Deed of Trusts, Will drafting and Lease Extensions. Our mission is to help clients achieve their dream of buying a home and take as much of the stress out of the process that we possibly can. We provide a warm and friendly approach to what most people describe as the hardest thing they’ll ever do, backed with our state of the art case-management software and our mobile and web apps; you will receive round-the-clock updates on your case with 24-hour access to your file. If at any time you need our help, call us on 02038343109 , and we will be there to help you in anyway which we can. We really do treat our clients as family and will remain committed to your new move until you receive the keys to your new home!


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

101 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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4,4

Alla omdömen

(101)

15 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

Poor communication after payment and repeatedly lied to about my instruction


I would not recommend Easy Choice Conveyancing. I dealt specifically with James Fellows, Account Manager.

I paid £350 on Friday 21 August. Before payment, communication was responsive. After payment, it became concerningly poor. My calls were repeatedly ignored or went to voicemail, promised updates did not arrive, and I had to keep chasing.

On Tuesday 25 August, James told me I would receive TQ Law’s client documents within an hour. Three hours later, nothing had arrived, so I contacted TQ Law directly. They searched my name and property address and confirmed there was nothing on their system for me and they had not received my instruction.

Following that confirmation, I cancelled and requested my full refund before 4pm on Tuesday.

The next morning, at 09:16 on Wednesday 26 August, James emailed stating:

“TQ Law have since issued the care forms/client onboarding documentation to you.”

This was not true. I had received nothing from TQ Law.

At approximately 09:46, James also confirmed that my file was being closed and my refund was being processed.

Then at 13:05, TQ Law called me and explained that James had asked them to contact me about the matter. During that call, TQ confirmed they had only received my instruction from Easy Choice that morning.

So, despite me cancelling the previous afternoon, my instruction was apparently sent to TQ Law the following morning. I was then told TQ had already issued documents to me when they had not.

I consider this to be repeated lying about the status of my instruction, not simply poor communication or an administrative delay.

I was also sent paperwork showing a conveyancing figure of over £6,000, despite my agreed quote being £1,152.80. This was corrected only after I challenged it.

The combination of ignored calls after payment, broken promises, contradictory information, and having to contact TQ Law myself to find out what was actually happening completely destroyed my trust in the service.

Based on my experience with James Fellows and Easy Choice Conveyancing, I would not recommend them

26 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had a really positive experience…

I had a really positive experience using Easy Choice Conveyancing and would happily recommend them to anyone looking for a reliable and straightforward conveyancing service. From the beginning, the pricing was fair, clear and competitive, which made the process feel much easier and less stressful.

9 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Used them in the past for a purchase…

Used them in the past for a purchase that unfortunately fell through. The part that used Easychoiceconveyancing was great. James was great to work with and was super quick with questions and support. We plan to use them for our next property that hopefully will not fall through

15 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Easy Choice Conveyancing attended to us…

Easy Choice Conveyancing attended to us in a swift, professional, and highly efficient manner throughout our property purchasing process. From the very beginning, the communication was clear, timely, and reassuring, which made the entire experience far less stressful.

James was particularly helpful and supportive, ensuring that we were assigned to the most appropriate legal firm for our needs. His guidance, responsiveness, and professionalism helped make the purchasing process smooth and straightforward from start to finish.

We truly appreciated the excellent customer service, attention to detail, and commitment shown throughout the transaction. We would gladly recommend Easy Choice Conveyancing to anyone looking for a reliable and professional conveyancing service.

28 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I wanted to share my thoughts on the…

I wanted to share my thoughts on the service provided by Janes Fellows. We have used Easy choice for the last 8years, they always give the best price abd best highly recommended Solicitord.

Thank you James :-)

Matyen, Mohsin, Misbah and Shuaib

13 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Fixed quote woes

I used Easy Choice Conveyancing between January and March 2026 for a freehold house purchase.

What went well initially:
The pre sales experience was strong. I received a clear, itemised fixed fee quote which explicitly stated it included “all standard conveyancing charges, all Land Registry fees, and all legal work required in relation to your mortgage.” Having raised concerns about online reviews mentioning surprise fees, I was also given written assurance that any additional costs “would always be discussed and agreed with you in advance.” This gave me confidence to proceed.

What went wrong:
During the transaction, the solicitor Easy Choice referred me to added a £276 fee to my completion statement for “Registering charge on behalf of the lender at the Land Registry” — a routine step in any mortgage purchase — without prior discussion or agreement. I challenged this immediately. Over the following two weeks, I received inconsistent explanations: first it was suggested the lender imposed the fee (my lender confirmed they had not), then it was described as the solicitor’s own fee for extra work, before the original fee promise was retrospectively narrowed.

The fee was eventually removed after persistent correspondence and requesting formal complaints procedures. However, the wording used when confirming removal (“this time”) raised concern that the charge may be routinely applied and only waived when challenged.

In addition, Easy Choice arranged the full search pack for the property, which turned out to be incomplete. The purchase involved two land titles, but the search pack covered only one parcel.

Resolution and what improved:
After I posted an initial 1★ review, James from Easy Choice contacted me directly. Following discussion, Easy Choice refunded the full search pack cost, and I agreed to remove the original review as part of that resolution. I appreciate the fact that the issue was ultimately acknowledged and addressed.

What went well overall:
• The initial quote was competitive, clearly itemised, and reassuring at the outset.
• The original fixed price was ultimately honoured, and I paid no extra fees.
• The no purchase guarantee was applied successfully when a related purchase fell through.
What did not go well:
• The fixed fee and “no surprises” promise was not upheld without significant effort.
• Assurances given pre instruction did not align with the experience post instruction.
• Communication slowed noticeably once problems were raised, requiring repeated chasing.
• Despite these issues, it took removal of a review to be offered any resolution.

Summary:
Easy Choice’s service started well at the pre sales stage but deteriorated after instruction. The issues were eventually resolved — including a refund of the search pack — but only after escalation. If you use this service, I would strongly recommend scrutinising your quote and completion statement carefully, and querying any fee or document that differs from what you originally agreed.

I have since restarted a new house purchase and instructed a different law firm directly. Although the fee was higher, the service from quote through to delivery has been consistent and exceptional.

12 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

TQ Law and Easy Choice Conveyancing made...

TQ Law and Easy Choice Conveyancing made the whole process feel much more manageable from start to finish. Communication was clear, prompt, and professional throughout, and I always felt kept up to date with what was happening. They explained things in a straightforward way, which made the experience far less stressful than I expected.

What stood out most was how efficient and organised they were. Queries were answered quickly, paperwork was handled smoothly, and I felt confident that everything was being dealt with properly. It was reassuring to have a team that seemed experienced, responsive, and easy to deal with.

10 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Brilliant service throughout. Unfortunately, my purchase did not go through as the seller’s onward purchase fell through and the property was taken off the market. However, the service from Easychoice Conveyancing was excellent.

The team assigned to my case acted promptly, were clear in their communication, and kept me updated. Everything was handled efficiently and professionally.

I would particularly like to mention James — patient, well-spoken, friendly, and extremely helpful.

Although this transaction did not complete due to circumstances beyond our control, I will definitely be working with them again for my next purchase and will happily leave another review once that completes.

Highly recommended.

19 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant throughout

Brilliant throughout. Very good customer service. The conveyancing team they assigned to my case in 2025 acted swiftly and had been efficient in all communication. No annoying aftersale. They are good guys. Thumbs up.
Want to mention James particularly. Patience, well spoken, friendly and helpful. An asset to his company.
I am going to work with them again, and will leave another review after.

1 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely amazing

TQ Law and Easy Choice were absolutely amazing to work with! I was referred to TQ Law through Easy Choice, and from start to finish, they provided top-notch service, expert guidance, and seamless communication. TQ Law handled all the legal work with expertise and precision, and their team was knowledgeable, responsive, and always available to answer my questions. Easy Choice's referral service was efficient and effective, connecting me with the right legal team for my needs. My property transaction was completed in just 8 weeks, which was incredibly efficient considering the complexities involved. The entire experience was stress-free and smooth, thanks to the expertise and professionalism of TQ Law. I'm so grateful for their dedication and hard work - I highly recommend TQ Law and Easy Choice to anyone looking for a hassle-free property experience. They truly exceeded my expectations!

22 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

fraud fraud fraud please please avoid…

fraud fraud fraud please please avoid them they will give you cheap quote by lying and misleading but in reality when legal work start they will disappear and leave you and solicitor in the middle to fight with each other and you ending up paying double price pleas please do yourself favors avoid avoid them
If you need proof I can provide you all proof they are day light robber and scam

11 september 2025
Omdöme utan inbjudan
Logotyp för Easychoiceconveyancing

Svar från Easychoiceconveyancing

Thank you for your recent feedback. We appreciate the time you took to share your thoughts, as client input is invaluable in helping us enhance our services.

However, we noticed that your message did not include your name, the legal team handling your purchase or specific details about your experience with us. This information is crucial for us to address any concerns directly and effectively.

Regarding the matter of fee increases, we would like to clarify that we have not received any prior emails from you on this topic. As a reminder, when purchasing a Leasehold property, certain fees payable to the freeholder—such as management pack fees, deed of covenant fees, and notice fees—are not included in our initial quotes. This information was communicated multiple times before you instructed us.

We take allegations of fraud very seriously and want to assure you that we conduct all our dealings with integrity and transparency. If there are specific issues or documentation you wish to discuss further, please do not hesitate to reach out directly at Info@easychoiceconveyancing.co.uk so we can assist you appropriately.

Additionally, I would like to highlight that if you review other testimonials from our clients, it is evident that we do not double our fees. We have successfully assisted thousands of clients thus far, and their positive reviews reflect our commitment to fair pricing and excellent service.

Thank you once again for your feedback. We look forward to resolving any concerns you may have.

Easy Choice Team

Betygsatt 5 av 5 stjärnor

Easy Choice Conveyancing is a game...

Easy Choice Conveyancing is a game-changer! Their exceptional service, expert knowledge, and seamless process made my property transaction a dream. From start to finish, they were professional, efficient, and kept me fully informed. Their competitive pricing and dedication to client satisfaction are truly impressive. I highly recommend Easy Choice Conveyancing to anyone looking for a stress-free and successful property experience. Five stars isn't enough - they'd get a million from me.

12 september 2025
Betygsatt 5 av 5 stjärnor

Wow what a gem!

Wow, what a truly wonderful website to have stumbled across. Finding a conveyancing firm that wouldn’t charge me over the odds was tricky until I came across Easy Choice. James was very helpful on the phone in explaining each quote and I decided to go with PCS after calling up initially to get a feel for the company. I have written a separate (glowing!) review of my experience with PCS but have to credit Easy choice as without them I would never have found PCS. We completed in 5.5 weeks (chain free) and the service received was impeccable. No hesitation in recommending Easy Choice or PCS Legal again.

21 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My experience with Burtons Solicitors

My experience with Burtons Solicitors, to whom I was referred via Easy Choice for my BSA purchase, was highly satisfactory. Paul and his team exhibited a thorough understanding of the conveyancing process, and their efficient handling of the case ensured a smooth transaction. The competitive pricing and rapid processing time were notable benefits. I would recommend Burtons Solicitors and Easy Choice to anyone seeking expert conveyancing services.

12 augusti 2025

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