Such great, friendly service. Instant replies to my questions and very quick delivery. Shoe quality is perfect. Thanks so much!
Företaget har svarat
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Best shoe plug around. Reliable, friendly, great prices. i will never buy shoes elsewhere again I bought multiple shoes and all outstanding if there is any issues no problem at all with Eara. I know t... Se mer
I’ve always used resell companies to buy my trainers and I can honestly say these guys are hands down the best. I needed the trainers next day and had left it very late. They ensured the trainers ca... Se mer
So far only purchased one pair, but Eyaan is always on the look out for more trainers that I've requested. Always very polite, easy communication and fair priced. Most importantly the products... Se mer
Företagsinformation
Skrivet av företaget
🛍 | Premium & Exclusive Footwear 🌍 | Worldwide Shipping 👟 | Guaranteed Authenticity 📲 | DM for Enquires
Kontaktuppgifter
20 – 22 Wenlock Road , N1 7GU, London , Storbritannien
- info@eara.uk
- eara.uk
4,8
Utmärkt
83 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing response time
Amazing response time, Amazing products and amazing people. Really good and professional company! Have bought 3 pairs from them and won’t stop there ☺️
12 februari 2022
Omdöme utan inbjudan
Svar från EARA
Dear Liv,
We appreciate you! So happy to have you as a regular customer. Do let us know when you next need a pair, we will be happy to help!
Kind Regards,
Eyaan - Director at EARA LTD
I have been a customer for years
I have been a customer for years. Always good communication, quality and quick delivery!!
3 februari 2022
Omdöme utan inbjudan
Svar från EARA
Dear Lisa,
Very kind of you to leave a pleasant review, we appreciate your continued support!
Kind Regards,
Eyaan - Director at EARA LTD
Excellent service
Excellent service. I must admit, I was a little dubious to order from a vendor I was not familiar with. I checked out the feedback on trustpilot and thought I would take the risk. Paid with my credit card (just in case). But there really was no need to worry at all. The price of the trainers were very competitive. We had to "pre-order" them as they were only released in January, but Eyaan sent us a message explaining everything to expect with "pre-ordering" and when to expect the trainers. The trainers arrived as he promised, on time. He even paid for next day shipping even though we only ordered with standard shipping. I will definitely recommend EARA. The shoes fit perfectly, but I'm confident that if they had not have done, the exchange process would have been equally as good an experience. Thanks so much to EARA.
27 januari 2022
Svar från EARA
Dear Michelle,
We thoroughly appreciate what you have said. A very kind and nuanced review of our service!
We are happy to hear that the Red Thunders fit well!
If you do manage to get an outfit pic with them on, do not hesitate to email it or send it us via Instagram, we would love to repost it on our Instagram feed.
For your next purchase with us, we will be sure to give you a discount!
Kind Regards,
Eyaan - Director at EARA LTD
10/10🥰
First time ordering from this company and I’d definitely be back! They’re really kind and even gave me £5 off my order and then shipped my item super super fast & kept me updated throughout. Really trustworthy seller, thank you 😊🥰
14 januari 2022
Svar från EARA
Dear Amber,
Many thanks for the kind words! We had a lovely conversation through email, glad to hear your happy with your order!
Do let us know when your on the look for a new pair of kicks, we'll be sure to provide you a discount.
Kind Regards,
Eyaan - Director at EARA LTD
Svar från EARA
Dear Andy,
Thank you for the kind words, we appreciate it.
Kind Regards,
Eyaan - Director at EARA LTD
Definitely recommended!!
My first time getting a pair of Jordan’s and they are amazing, brand new and they came within a day, highly recommended to anyone thinking of buying from here. Will 100% be using again, very trusted seller.
26 december 2021
Svar från EARA
Dear Alisha,
We really appreciate your honest feedback.
We understand placing an order during festival periods can be stressful, so we covered next day delivery in order to ensure you got your trainers as soon as possible, without the chance of delay!
We hope you will enjoy; you picked an excellent pair of shoes!
Any concerns or questions you have, please do not hesitate to contact us (email: info@eara.uk / Instagram: @eara.ig).
Kind Regards,
Eyaan - Director at EARA LTD
Amazing service thankyou!
7 december 2021
Fantastic service delivery so quick and…
Fantastic service delivery so quick and tracked and updated the whole way
5 december 2021
Svar från EARA
Dear Louise,
Thank you ever so much for you review!
We're extremely happy that you feel that way about out service. You made an excellent shoe choice, we hope you or whoever the shoe is for thoroughly enjoys it!
We would love to see you purchase again, we'll drop you an email with a personalised discount code!
Thanks again,
Eyaan - Managing Director at EARA LTD
I have bought multiple shoes off eara…
I have bought multiple shoes off eara and would highly recommend others to do so. They are quick and efficient, and have been helpful in multiple situations. I will be buying from them again :)
23 oktober 2021
I had to return a pair of jordans as…
I had to return a pair of jordans as they were for a gift and they were unfortunately too small. There was absolutely no hassle and the shoes got returned and exchanged super quick! Very impressed with this service! Highly recommend this site! Thanks again!
20 oktober 2021
Omdöme utan inbjudan
Above all others by MILES!
I’ve always used resell companies to buy my trainers and I can honestly say these guys are hands down the best. I needed the trainers next day and had left it very late. They ensured the trainers came with special delivery before 1pm and my partner was over the moon.
Also so reasonably priced compared to other resellers.
Will 100% be using again. Roll on payday. 💫
20 oktober 2021
Omdöme utan inbjudan
Best shoe plug
Bought some yeezys and i love them they are amazing quality amazing price and best customer service !
17 oktober 2021
Omdöme utan inbjudan
Amazing!
Amazing service, communication is amazing. Best shoes also! Delivery is so fast. Best shoe company ever!
17 oktober 2021
Very pleased with my order
My shoes came the next day and was packaged very nicely. The seller was also extremely nice and helpful he replied to all my emails quickly I will definitely be ordering from here again!
17 oktober 2021
Amazing customer service kept in…
Amazing customer service kept in contact everyday about my order
8 oktober 2021
Omdöme utan inbjudan
Svar från EARA
Hi Najma,
Thank you ever so much for your review!
Was really nice speaking to you via Instagram.
Hope to see you again soon!
Kind Regards,
Eyaan - Manging Director at EARA LTD
Never turned up on the day they were…
Never turned up on the day they were supposed to and awful customer service
2 oktober 2021
Svar från EARA
Dear Gemma,
We would first like to thank you for reaching out to us.
We pride ourselves to provide 5-star customer service to our clients. Thankfully we receive extremely few complaints as we investigate each incident thoroughly and care to learn where we failed our clients.
I have looked into the timelines of your order and found the following:
You purchased an item on the 29th of September, at 11.38pm (outside working hours),
Standard postage (indicates 2-4 working days delivery time) was opted for in the order,
We processed the order the following day (Thursday 30th),
We paid the additional postage fee for next day delivery as well as for tracking of the parcel,
The item was dispatched on the 1st Oct 2021,
By tracking we learnt that item was at your local depot on Saturday (2nd Oct) and was due to be delivered on the day, however, as you can see on the tracking (SE10209755XXXX) , you have requested Royal Mail to not deliver the item, and to hold it till Monday (4th).
As you can see from the above timelines, that we did our utmost best to deliver your order as fast as we could, even going beyond that which you requested for (as you selected standard, and we covered express delivery - in order to show customer satisfaction is our top priority).
Its pertinent to state that we are obsessed with our client's satisfaction. Hence the 1-star review on Trustpilot is extremely unfair and is not a true representation of our service.
As a token of our goodwill Gemma, we have offered you an exclusive £20 discount on your next purchase.
I trust the above said would clarify that we acted in a manner which was professional and did the best we could to fulfil the order as received.
Upon examination of what we have said, we hope you reconsider the review you have left on Trustpilot.
Please let us know if we can assist any further.
Kind Regards,
Eyaan - Manging Director at EARA LTD
Thank you eara.uk
Pristine quality of shoe. Was able to get my shoes very quickly and customer service was excellent. I am very happy with my whole experience with eara.uk and will definitely be buying from here again. Would reccommend for anyone.
16 september 2021
Omdöme utan inbjudan
Svar från EARA
Hi Sameer,
Thank you for the kind words!
We appreciate your purchase, we hope you enjoy the Jordan 1 High University Blue.
Kind Regards,
Eyaan - Manging Director at EARA LTD
So happy with the shoes and the…
So happy with the shoes and the service, can’t fault them, will definitely buy again, thanks
4 september 2021
Best shoe plug around
Best shoe plug around. Reliable, friendly, great prices. i will never buy shoes elsewhere again I bought multiple shoes and all outstanding if there is any issues no problem at all with Eara. I know that I will always be well looked after with Eara cannot fault them! Customers come first and that’s how it should be too many untrusted shoe resellers now adays so don’t look anywhere but here and you’ll see that too.
1 september 2021
Omdöme utan inbjudan
Amazing
I ordered express (1-3 days) and received the next day. Perfect and exactly what I ordered. Love my trainers and definitely recommend this company
26 augusti 2021
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