BE CAREFUL, IT'S A SCAM
They say they charge £20 but then you get charged £122.85 on your card out of nowhere.
The website design is THE SAME as the government one so of course do this on purpose to confuse the customer.
They aren't transparent about their fees ANYWHERE in the website or what they include.
It was only AFTER I emailed them about the payment that they gave me the information of what their HIDDEN fees include.
This is a copy paste of the reply:
"-Government Fee: £20.76
-Processing Fee: £102.09
-Total Amount Paid: £122.85
What the fee covers:
• Two (2) complimentary ETA submissions for future use (e.g., passport renewal or replacement due to loss)
• Approval guarantee: Full reimbursement or assistance if your application is declined
• Confirmation of application receipt
• Thorough application review, including error checks and passport MRZ validation
• Document assistance and support with document submission and information verification
• 24/7 email support with ongoing guidance throughout the application process"
I DIDN'T WANT ANY OF THESE SERVICES. I WASN'T INFORMED THEY WERE EVEN AN OPTION. I WANT MY MONEY BACK.








