What impresses me most, or least as the case might be, is the level of customer service and how simple the experience. This was my first time using e-bikeshop and I have to say, so far, I am impressed... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Took my bike in for its annual service with Ben. I thought it needed some extra work because my front brakes were squealing and my gears were slipping badly in upshift. Having checked it over Been con... Se mer
Bought a few bikes from them and Great customer service every time from Josh and Ben. Very reliable and great service for spare parts also. Fast delivery.
Unbelievable service. After a year of hassle free riding my bike developed a couple of slight issues. One phone call and both issues were sorted with replacement parts in days! They kept me informed o... Se mer
Företagsinformation
Skrivet av företaget
Welcome to E-Bikeshop.co.uk, the UK's largest independent electric bike specialist. Based in Farnham, Surrey, we live and breathe eBikes, bringing over 15 years of hands-on expertise to riders worldwide. Whether you are tackling rugged mountain trails, commuting through the city, or exploring country roads, our mission is to match you with the perfect ride. We proudly hold over 700 premium eBikes in physical stock from top European manufacturers, including Haibike, Orbea, Cube, Scott, and Raleigh. We aren't just a retailer; we are passionate cycle enthusiasts dedicated to the long haul. Why Choose E-Bikeshop? Unrivalled Expertise: Every eBike is fully assembled, configured, and tested by our certified in-house technicians before delivery. Exclusive Support: We fiercely protect our customers' ride time. Buying from us unlocks exclusive access to our fast-turnaround workshops, advanced diagnostics, and a massive inventory of spare parts. Trusted by 20,000+ Riders: As our reviews highlight, we are committed to five-star service, rapid delivery, and reliable, jargon-free warranty support. Flexible Options: We make buying easy with 0% finance, Cycle to Work schemes, and next-day delivery options.
Kontaktuppgifter
Coxbridge Business Park, GU10 5EH, Farnham, Storbritannien
- 01252 279279
- sales@e-bikeshop.co.uk
- e-bikeshop.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I turned up without an appointment and…
I turned up without an appointment and I was looked after which I appreciate as they are appointment only and there day is booked out . Thank you EBike. 👍 👊😎
Professional and very competent support team
Was looking for a lightweight e-bike and after researching a number of shops online was impressed on how professional, informative and user-friendly their website was. Had also plenty of good offers and deals that helped me decide on the right bike to pick. Did have a couple of minor issues that occurred during transit of the bike but the available support available online, on the phone and in person was superb in helping to resolve all of these quickly. Overall extremely pleased with my purchase and also with the high-level, friendly and very competent support that I received throughout my experience. Would highly recommend.
Knowledgeable staff
Knowledgeable staff
Responsive and timely resolution of the breakdown of my E bike
Good service & bikes
Good service & bikes. I have had my 2016 Haibike Almtb Rx for 9 years now still as good as new
Thanks e- bikeshop for your service ❤️
How shopping should beQuick to respond to the order made…
Quick to respond to the order made shopping an easy experience
Replacement Parts
Speedy delivery, well packaged, just what I need to fix my eMTB, would recommend.
Delivery was very prompt and good…
Delivery was very prompt and good communications from seller
Always great delivery and very fast
Always great delivery and very fast! Love it ! Thank you very much for all and everyone!
Tom
Great communication and after sales…
Great communication and after sales service, felt totally at ease with these guys, prompt answer to all enquiries by phone or e mail, no issues whatsoever well done e-bikeshop.
A good service and speedy delivery
Excellent service
Very competitive price on the bike I…
Very competitive price on the bike I purchased. Very good communication and after sales.
Would highly recommended e-bikeshop.
E-bike professionals, for excellent service.
I received excellent advice and service when considering my purchase and the after sales service was also exemplary. I heartily recommend this professional team, for whom customer service at all levels could not be faulted. My personal experience was with Ben, Fred and Alfred. Thank you all.
Faulty battery replaced without any…
Faulty battery replaced without any fuss under warranty
Great service as ever
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